TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from EASY Peasy! I accidentally answered something wrong and got stuck. I used live chat to help me..and she was just THE nicest!
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX PROVIDES EVERYTHING YOUR NEED TO MAKE THE PROCESS EASY TO FILE YOUR TAXES
Date published: 2023-04-15
Rated 1 out of 5 by from Unnecessarily Expensive TurboTax took about $230 from my refund, for an incredibly simple return - no dependents, no mortgage, no tuition, no small business, no nothing. Not worth the cost. Wish I would've just used the slightly more complex Free fillable forms and saved a ton of money.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax Experts Tax experts made review process error fixing easy!
Date published: 2023-04-15
Rated 1 out of 5 by from Too much for kids to pay I think that the charge was too high. I paid $178 for my taxes and made $1000 this year. The woman gave me a discount code but it didn't work and the company refused to honor the code because I hit the pay button (thinking the discount was taken off)
Date published: 2023-04-15
Rated 5 out of 5 by from Very Helpful First time filing taxes. Turbo Tax made it easier to do. Thank you!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbotax cannot submit state business return TurboTax for Business is unable to submit my company's Virginia State 502PTET Tax Return. It can only be efiled. Virginia will not accept a paper return. TurboTax says the return is "ineligible" for efiling. To add insult to injury, if I try to print for filing, it tells me that is invalid since Virginia only accepts efile. I've elevated the issue to 2nd tier technical support, and they were unable to solve the problem. They basically said that they agreed there was a problem but they had no plans to fix it and I should use a competing software product.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax 2022 In the end it is really good but had trouble going back to an area already covered to add or correct info. I don't think you should have to scroll to get to the continue button.
Date published: 2023-04-15
Rated 1 out of 5 by from totally sucks cant use the free edition if you have a 1099G (Unemployment) instead of a 88.00 dollar refund in to a 125.00 dollar loss have been a 8 year custommer will be calling the state AG and my local rep
Date published: 2023-04-15
Rated 5 out of 5 by from its easy I love talking to the experts and products and support
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY Peasy! I accidentally answered something wrong and got stuck. I used live chat to help me..and she was just THE nicest!
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX PROVIDES EVERYTHING YOUR NEED TO MAKE THE PROCESS EASY TO FILE YOUR TAXES
Date published: 2023-04-15
Rated 1 out of 5 by from Unnecessarily Expensive TurboTax took about $230 from my refund, for an incredibly simple return - no dependents, no mortgage, no tuition, no small business, no nothing. Not worth the cost. Wish I would've just used the slightly more complex Free fillable forms and saved a ton of money.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax Experts Tax experts made review process error fixing easy!
Date published: 2023-04-15
Rated 1 out of 5 by from Too much for kids to pay I think that the charge was too high. I paid $178 for my taxes and made $1000 this year. The woman gave me a discount code but it didn't work and the company refused to honor the code because I hit the pay button (thinking the discount was taken off)
Date published: 2023-04-15
Rated 5 out of 5 by from Very Helpful First time filing taxes. Turbo Tax made it easier to do. Thank you!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbotax cannot submit state business return TurboTax for Business is unable to submit my company's Virginia State 502PTET Tax Return. It can only be efiled. Virginia will not accept a paper return. TurboTax says the return is "ineligible" for efiling. To add insult to injury, if I try to print for filing, it tells me that is invalid since Virginia only accepts efile. I've elevated the issue to 2nd tier technical support, and they were unable to solve the problem. They basically said that they agreed there was a problem but they had no plans to fix it and I should use a competing software product.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax 2022 In the end it is really good but had trouble going back to an area already covered to add or correct info. I don't think you should have to scroll to get to the continue button.
Date published: 2023-04-15
Rated 1 out of 5 by from totally sucks cant use the free edition if you have a 1099G (Unemployment) instead of a 88.00 dollar refund in to a 125.00 dollar loss have been a 8 year custommer will be calling the state AG and my local rep
Date published: 2023-04-15
Rated 5 out of 5 by from its easy I love talking to the experts and products and support
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2324