TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Really easy, simple to use interface Found the interface really easy to navigate! I was also impressed with how quickly I was able to connect with a live agent via the chat function ... they could request to view my screen and led me through the parts of my return where I had questions.
Date published: 2022-04-10
Rated 4 out of 5 by from Awesome Very simple and easy. I would definitely recommend to everyone. Fast and easy
Date published: 2022-04-10
Rated 5 out of 5 by from Quick and Easy This is an easy way to do simple taxes. Get your paperwork ready though.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax way better this year It was a little frustrating looking through the website last year, but the improvements in the site were awesome!
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax was a Great Help! I was able to complete my Federal and State taxes with Turbo Tax Deluxe. However, I have some questions regarding downloading and saving the files and how to identify the forms I need to save.
Date published: 2022-04-10
Rated 1 out of 5 by from I hate Turbo Tax Ridiculous amount of time to just log in, then sign off. Tax return took a few minutes. Getting started took literally hours.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax takes time and patience. Working with a "live" expert was really only via messages to go back to the link and see what was asked. The time to do this was very time consuming and sometimes the information had to be resubmitted. I will probably try again and do things myself and have an updated familiar computer to try on my own before requesting for help.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbotax needs work on 401(K) rollover reporting We were alarmed that our non-taxable event of rolling over portions of my 401(K) into two locations (a Traditional IRA and a Roth IRA) was beyond Turbotax's ability to handle, and initially digested the info in a way that incorrectly slammed a big tax load on the rollover. Most financial institutions provide the one 1099-R to report such a transaction. You need to work on improving the questions you ask to get the right and necessary information in order to process accurately for the IRS return.
Date published: 2022-04-10
Rated 5 out of 5 by from Very helpful...makes life easier! Turbo Tax makes life easier and filing taxes less stressful!
Date published: 2022-04-10
Rated 5 out of 5 by from Third Year using Turbo Tax, Still love it Quick, easy, walks me through every step. Best and easiest way to do taxes.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2322
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Really easy, simple to use interface Found the interface really easy to navigate! I was also impressed with how quickly I was able to connect with a live agent via the chat function ... they could request to view my screen and led me through the parts of my return where I had questions.
Date published: 2022-04-10
Rated 4 out of 5 by from Awesome Very simple and easy. I would definitely recommend to everyone. Fast and easy
Date published: 2022-04-10
Rated 5 out of 5 by from Quick and Easy This is an easy way to do simple taxes. Get your paperwork ready though.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax way better this year It was a little frustrating looking through the website last year, but the improvements in the site were awesome!
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax was a Great Help! I was able to complete my Federal and State taxes with Turbo Tax Deluxe. However, I have some questions regarding downloading and saving the files and how to identify the forms I need to save.
Date published: 2022-04-10
Rated 1 out of 5 by from I hate Turbo Tax Ridiculous amount of time to just log in, then sign off. Tax return took a few minutes. Getting started took literally hours.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax takes time and patience. Working with a "live" expert was really only via messages to go back to the link and see what was asked. The time to do this was very time consuming and sometimes the information had to be resubmitted. I will probably try again and do things myself and have an updated familiar computer to try on my own before requesting for help.
Date published: 2022-04-10
Rated 3 out of 5 by from Turbotax needs work on 401(K) rollover reporting We were alarmed that our non-taxable event of rolling over portions of my 401(K) into two locations (a Traditional IRA and a Roth IRA) was beyond Turbotax's ability to handle, and initially digested the info in a way that incorrectly slammed a big tax load on the rollover. Most financial institutions provide the one 1099-R to report such a transaction. You need to work on improving the questions you ask to get the right and necessary information in order to process accurately for the IRS return.
Date published: 2022-04-10
Rated 5 out of 5 by from Very helpful...makes life easier! Turbo Tax makes life easier and filing taxes less stressful!
Date published: 2022-04-10
Rated 5 out of 5 by from Third Year using Turbo Tax, Still love it Quick, easy, walks me through every step. Best and easiest way to do taxes.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2322