TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 4 out of 5 by from Great Program! Except for State e-File fee ($25) Seems easier every year until you get to the final steps. Sometimes state e-File is included, and sometimes it is an extra $25! I guess they're counting on you rolling over and just paying, since by that that point you're tired, and just wat to be done with it!
Date published: 2022-04-10
Rated 3 out of 5 by from Decent, but lots of additional fees Lots of hidden fees which have increased over the years. One must pay close attention to avoid being charged extra. The section explaining how to determine which type of healthcare one has is lacking. The Roth IRA section had no helpful information on where/how to obtain the amount contributed prior to 2021. (How does one determine the last 15 years of contributions when no tax forms include this information?) Otherwise it seems TurboTax is pretty user-friendly for other sections.
Date published: 2022-04-10
Rated 5 out of 5 by from No fear tax prep. Very easy. Leads through easy question and input sequence.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Awesome They were super helpful. Able to make sure I filed everything out right.
Date published: 2022-04-10
Rated 5 out of 5 by from just one glitch No matter how much time i take, or how careful i enter info, there always seems to be one question glitch through the process
Date published: 2022-04-10
Rated 5 out of 5 by from Price is a little high, but provides VALUE BENEFIT Filing small business start up year taxes was a bit overwhelming...but thanks TURBOTAX for making me feel like I did my taxes right!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is awesome. so helpful & clear. Thank you for providing a great service turbotax.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax rocks! Continues to improve year after year - awesome. Makes the process user friendly
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy and convenient The section to ask questions is very helpful. At times I was not sure how to proceed and asking question provided the information needed to proceed.
Date published: 2022-04-10
Rated 2 out of 5 by from Meh. Kind of annoyed that i ended up having to pay over $200 for the service at the end when I could have paid less to have someone do it for me- but whatever. Probably won’t be back next season.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Program! Except for State e-File fee ($25) Seems easier every year until you get to the final steps. Sometimes state e-File is included, and sometimes it is an extra $25! I guess they're counting on you rolling over and just paying, since by that that point you're tired, and just wat to be done with it!
Date published: 2022-04-10
Rated 3 out of 5 by from Decent, but lots of additional fees Lots of hidden fees which have increased over the years. One must pay close attention to avoid being charged extra. The section explaining how to determine which type of healthcare one has is lacking. The Roth IRA section had no helpful information on where/how to obtain the amount contributed prior to 2021. (How does one determine the last 15 years of contributions when no tax forms include this information?) Otherwise it seems TurboTax is pretty user-friendly for other sections.
Date published: 2022-04-10
Rated 5 out of 5 by from No fear tax prep. Very easy. Leads through easy question and input sequence.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Awesome They were super helpful. Able to make sure I filed everything out right.
Date published: 2022-04-10
Rated 5 out of 5 by from just one glitch No matter how much time i take, or how careful i enter info, there always seems to be one question glitch through the process
Date published: 2022-04-10
Rated 5 out of 5 by from Price is a little high, but provides VALUE BENEFIT Filing small business start up year taxes was a bit overwhelming...but thanks TURBOTAX for making me feel like I did my taxes right!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is awesome. so helpful & clear. Thank you for providing a great service turbotax.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax rocks! Continues to improve year after year - awesome. Makes the process user friendly
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy and convenient The section to ask questions is very helpful. At times I was not sure how to proceed and asking question provided the information needed to proceed.
Date published: 2022-04-10
Rated 2 out of 5 by from Meh. Kind of annoyed that i ended up having to pay over $200 for the service at the end when I could have paid less to have someone do it for me- but whatever. Probably won’t be back next season.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2317