TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo Misrepresentation Cost is to high for what I get, I chose the less expensive plan, and by the end I had a more expensive version costing me much more of my refund. Dishonest for sure!
Date published: 2023-04-15
Rated 1 out of 5 by from Extremely Displeased--Negative 10 stars We expected to be able to file via simple return but a $13 retirement credit required us to upgrade to TurboTax Deluxe. We found it very frustrating we had to PAY $120 to upgrade our service to receive a $13 benefit
Date published: 2023-04-15
Rated 3 out of 5 by from Turbotax makes taxes a little less ugh. I was frustrated at the start, but the TurboTax Live Expert showed me where I made a mistake and their fix increased my tax return by a grand. Thank You.
Date published: 2023-04-15
Rated 3 out of 5 by from sneaky added fees Overall I liked the Turbo Tax software for filing my taxes. However, the added extra fee at the end of the process means I had to pay DOUBLE. The pop up buttons are confusing. My husband is NOT happy having to pay for the MAX protection since we have simple taxes. I feel it is a RIPOFF.
Date published: 2023-04-15
Rated 5 out of 5 by from They remember me like no other! And their pre-filled in forms (from years prior) makes review and revisions super easy. Plus they (TT) provide lots of sidebar commentary and hyperlinks (this year I even watched a few of their videos) that help clear up any questions.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo makes it so easy to do our taxes. We always get a great refund!
Date published: 2023-04-15
Rated 5 out of 5 by from I love using TurboTax! I've been using TurboTax for several years - it's always quick and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by from Love it It does what I need it to do and it’s fast and saves me a trip out
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX EASY WAY TO FLE ! EXTREMELY USER FRIENDLY! WALKS YOU THROUGH EVERYTHING ! HIGHLY RECOMMENDED FOR SIMPLE TAX SITUATIONS.
Date published: 2023-04-15
Rated 4 out of 5 by from User-Friendly! I love the user-friendly, guided features of Turbo-Tax, but I do think it's a little pricey.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Misrepresentation Cost is to high for what I get, I chose the less expensive plan, and by the end I had a more expensive version costing me much more of my refund. Dishonest for sure!
Date published: 2023-04-15
Rated 1 out of 5 by from Extremely Displeased--Negative 10 stars We expected to be able to file via simple return but a $13 retirement credit required us to upgrade to TurboTax Deluxe. We found it very frustrating we had to PAY $120 to upgrade our service to receive a $13 benefit
Date published: 2023-04-15
Rated 3 out of 5 by from Turbotax makes taxes a little less ugh. I was frustrated at the start, but the TurboTax Live Expert showed me where I made a mistake and their fix increased my tax return by a grand. Thank You.
Date published: 2023-04-15
Rated 3 out of 5 by from sneaky added fees Overall I liked the Turbo Tax software for filing my taxes. However, the added extra fee at the end of the process means I had to pay DOUBLE. The pop up buttons are confusing. My husband is NOT happy having to pay for the MAX protection since we have simple taxes. I feel it is a RIPOFF.
Date published: 2023-04-15
Rated 5 out of 5 by from They remember me like no other! And their pre-filled in forms (from years prior) makes review and revisions super easy. Plus they (TT) provide lots of sidebar commentary and hyperlinks (this year I even watched a few of their videos) that help clear up any questions.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo makes it so easy to do our taxes. We always get a great refund!
Date published: 2023-04-15
Rated 5 out of 5 by from I love using TurboTax! I've been using TurboTax for several years - it's always quick and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by from Love it It does what I need it to do and it’s fast and saves me a trip out
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX EASY WAY TO FLE ! EXTREMELY USER FRIENDLY! WALKS YOU THROUGH EVERYTHING ! HIGHLY RECOMMENDED FOR SIMPLE TAX SITUATIONS.
Date published: 2023-04-15
Rated 4 out of 5 by from User-Friendly! I love the user-friendly, guided features of Turbo-Tax, but I do think it's a little pricey.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2317