TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome It is not hard to do. They help you every step of the way.
Date published: 2022-04-11
Rated 4 out of 5 by from Helpful program and I got my taxes done on time. Most of the program was very intuitive and I just had to answer questions. On the Smart Review, though, it came up with questions about alternative minimum tax and child tax credits....I didn't use the AMT but might have checked a box incorrectly. The child tax questions - totally off base. First time this has happened to me. Better steps through the questions would be nice cause I didn't know what it wanted. Finally just entered 0.
Date published: 2022-04-11
Rated 5 out of 5 by from One of the most reliable software I'm a software engineer and I'm impressed how reliable and stable TurboTax is as I've been using it for 5 years. No issues. Extremely user friendly and I can find explanations for every questions I have during the filing. I had investment in different brokers and all of the records can be imported automatically. The connection between TurboTax and the broker accounts is the most seamless I've ever experienced.
Date published: 2022-04-11
Rated 3 out of 5 by from TurboTax is Painful 2nd year in a row I've had to rely on online Q&A to figure out the 'update required' workarounds. If you're going to require updates, they should be easily executed!
Date published: 2022-04-11
Rated 5 out of 5 by from Great service Loved the QR code and ability to submit my W-2 from my phone
Date published: 2022-04-11
Rated 5 out of 5 by from Great! They care enough to guide you each step. Great! The only thing that can be said--Turbo Tax is easy to follow when guided.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Gets Better Every Year I have used Turbo Tax for many, many years and I have been successful in getting assistance and filing my taxes every year. This year I had mistakenly put in a wrong value for Social Security from my W2 and I was given indications that something was wrong. Once I corrected the value, the tax process continued successfully and my returns are now filed. Thanks for all of the diligent, detail development and testing that goes into making such a fine application.
Date published: 2022-04-11
Rated 2 out of 5 by from Fails e-filing Went thru all the steps yet TT fails e-filing. Waste of money
Date published: 2022-04-11
Rated 4 out of 5 by from Good product Makes things easy to file. I like the question/answer format.
Date published: 2022-04-11
Rated 5 out of 5 by from excellent product easy to use guide you step by step in personal information, investments and deductions
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2309
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome It is not hard to do. They help you every step of the way.
Date published: 2022-04-11
Rated 4 out of 5 by from Helpful program and I got my taxes done on time. Most of the program was very intuitive and I just had to answer questions. On the Smart Review, though, it came up with questions about alternative minimum tax and child tax credits....I didn't use the AMT but might have checked a box incorrectly. The child tax questions - totally off base. First time this has happened to me. Better steps through the questions would be nice cause I didn't know what it wanted. Finally just entered 0.
Date published: 2022-04-11
Rated 5 out of 5 by from One of the most reliable software I'm a software engineer and I'm impressed how reliable and stable TurboTax is as I've been using it for 5 years. No issues. Extremely user friendly and I can find explanations for every questions I have during the filing. I had investment in different brokers and all of the records can be imported automatically. The connection between TurboTax and the broker accounts is the most seamless I've ever experienced.
Date published: 2022-04-11
Rated 3 out of 5 by from TurboTax is Painful 2nd year in a row I've had to rely on online Q&A to figure out the 'update required' workarounds. If you're going to require updates, they should be easily executed!
Date published: 2022-04-11
Rated 5 out of 5 by from Great service Loved the QR code and ability to submit my W-2 from my phone
Date published: 2022-04-11
Rated 5 out of 5 by from Great! They care enough to guide you each step. Great! The only thing that can be said--Turbo Tax is easy to follow when guided.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Gets Better Every Year I have used Turbo Tax for many, many years and I have been successful in getting assistance and filing my taxes every year. This year I had mistakenly put in a wrong value for Social Security from my W2 and I was given indications that something was wrong. Once I corrected the value, the tax process continued successfully and my returns are now filed. Thanks for all of the diligent, detail development and testing that goes into making such a fine application.
Date published: 2022-04-11
Rated 2 out of 5 by from Fails e-filing Went thru all the steps yet TT fails e-filing. Waste of money
Date published: 2022-04-11
Rated 4 out of 5 by from Good product Makes things easy to file. I like the question/answer format.
Date published: 2022-04-11
Rated 5 out of 5 by from excellent product easy to use guide you step by step in personal information, investments and deductions
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2309