TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from TurboTax has become expensive and useless If you have anything slightly more complicated, Turbotax is a waste of money and time. I paid for the live help (and you are connected to "tax experts" that are not CPAs). Every year I spend $200 to do taxes myself and spend 6 hours on the phone with their "experts". The questions are relatively simple, but they can't answer them and instead try to figure it out for hours...Why am I paying Turbotax $200 to do taxes myself?
Date published: 2021-05-02
Rated 3 out of 5 by from TURBOTAX WAS PROBLEMATIC I USE TURBOTAX FOR A TRUST RETURN. I HAVE TO PURCHASE THE BUSINESS PROGRAM WHICH CAN COST AS MUCH AS $150 IN ORDER TO GET THE TRUST PROGRAM. TRUSTS AND ESTATES SHOULD BE A SEPARATE PROGRAM AT A MORE AFFORDABLE COST. ALSO, HAD TO SPEAK WITH AGENTS THREE TIMES FOR OVER AN HOUR EACH SESSION. I WAS TRYING TO PURCHASE A GA STATE PROGRAM THAT WAS WROUGHT WITH PROBLEMS INSTEAD OF A SIMPLE MATTER.
Date published: 2021-05-02
Rated 4 out of 5 by from Suggestion Please consider adding feature that allows taxpayers to do year-to-year comparison of income by various accounts so we can easily spot if we miss certain accounts/statements.
Date published: 2021-05-02
Rated 5 out of 5 by from Better than last year I use TurboTax each year for the last 20 years. Each year it get easier and easier to use. It caught legitimate missing info mistakes that could delay in my getting my refunds.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy to use and accurate I have somewhat complicated investments; Turbotax totally simplifies extracting all of the related data, competing my taxes. This is about my 8th year using the software without issues.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax live is Great Service I like how fast and stress-free my tax preparation
Date published: 2021-05-02
Rated 2 out of 5 by from Good service, but stupid pricing I do appreciate the convenience of Turbo tax. However, i really don't need the extra services, and the constant advertising. What is really irksome is the price of self employed federal filing. I make a very low income and the price to file through Turbo tax ate up half my refund. It really doesn't cost Turbo tax extra to file the extra documents. They try to advertise free filing for low incomes, but that really doesn't apply at all to those who want to work for ourselves. Please consider lowering this price or making a fee scale.
Date published: 2021-05-02
Rated 4 out of 5 by from Informative, easy to use, accurate Turbotax is informative and walks you through step by step with explanations and help if needed. Takes the fear out of doing your taxes and double checks everything. Only reason for 4 out of 5 starts is the cost, but that is a personal case and everyone is different.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbotax is the best very easy!! I love turbo tax help me filing! Make it very comprehensive! Thank you turbotax!
Date published: 2021-05-02
Rated 5 out of 5 by from Saved me a LOT of time I expected the usual drawn out 2 day experience of tearing my hair out, but got finished in around 2 hours. WOW!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax has become expensive and useless If you have anything slightly more complicated, Turbotax is a waste of money and time. I paid for the live help (and you are connected to "tax experts" that are not CPAs). Every year I spend $200 to do taxes myself and spend 6 hours on the phone with their "experts". The questions are relatively simple, but they can't answer them and instead try to figure it out for hours...Why am I paying Turbotax $200 to do taxes myself?
Date published: 2021-05-02
Rated 3 out of 5 by from TURBOTAX WAS PROBLEMATIC I USE TURBOTAX FOR A TRUST RETURN. I HAVE TO PURCHASE THE BUSINESS PROGRAM WHICH CAN COST AS MUCH AS $150 IN ORDER TO GET THE TRUST PROGRAM. TRUSTS AND ESTATES SHOULD BE A SEPARATE PROGRAM AT A MORE AFFORDABLE COST. ALSO, HAD TO SPEAK WITH AGENTS THREE TIMES FOR OVER AN HOUR EACH SESSION. I WAS TRYING TO PURCHASE A GA STATE PROGRAM THAT WAS WROUGHT WITH PROBLEMS INSTEAD OF A SIMPLE MATTER.
Date published: 2021-05-02
Rated 4 out of 5 by from Suggestion Please consider adding feature that allows taxpayers to do year-to-year comparison of income by various accounts so we can easily spot if we miss certain accounts/statements.
Date published: 2021-05-02
Rated 5 out of 5 by from Better than last year I use TurboTax each year for the last 20 years. Each year it get easier and easier to use. It caught legitimate missing info mistakes that could delay in my getting my refunds.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy to use and accurate I have somewhat complicated investments; Turbotax totally simplifies extracting all of the related data, competing my taxes. This is about my 8th year using the software without issues.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax live is Great Service I like how fast and stress-free my tax preparation
Date published: 2021-05-02
Rated 2 out of 5 by from Good service, but stupid pricing I do appreciate the convenience of Turbo tax. However, i really don't need the extra services, and the constant advertising. What is really irksome is the price of self employed federal filing. I make a very low income and the price to file through Turbo tax ate up half my refund. It really doesn't cost Turbo tax extra to file the extra documents. They try to advertise free filing for low incomes, but that really doesn't apply at all to those who want to work for ourselves. Please consider lowering this price or making a fee scale.
Date published: 2021-05-02
Rated 4 out of 5 by from Informative, easy to use, accurate Turbotax is informative and walks you through step by step with explanations and help if needed. Takes the fear out of doing your taxes and double checks everything. Only reason for 4 out of 5 starts is the cost, but that is a personal case and everyone is different.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbotax is the best very easy!! I love turbo tax help me filing! Make it very comprehensive! Thank you turbotax!
Date published: 2021-05-02
Rated 5 out of 5 by from Saved me a LOT of time I expected the usual drawn out 2 day experience of tearing my hair out, but got finished in around 2 hours. WOW!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2308