TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Brennan25 from
Fast easy when needed help
Never engaged with live support but help center was easy to use
Date published: 2023-04-16
Rated 1 out of 5 by
Michelle535 from
I will not be using Turbo Tax again
I have used TT for over a decade and continue to use as my information should be updated and available. With changes to your program this year not only was the software much more expensive (178 for "deluxe" and state) but the program was very difficult to use, did NOT transfer any info from last year's returns, provided inaccurate information and then made it nearly impossible for me to save my work and file extensions. In addition as I have a few returns with TT for different people in my household it was EXTREMELY difficult to find the appropriate program even though I had different log in and password info and have it all kept in my records.
Date published: 2023-04-16
Rated 5 out of 5 by
Marcus_Grey from
Fast and Easy!
Very easy to understand and not time consuming. Also has very useful tools.
Date published: 2023-04-16
Rated 5 out of 5 by
JG n AZ from
Loyal User of Turbo Tax
I've been using Turbo Tax for years. Once I had all my information gathered, it only took abut 3 hours to prepare the tax forms. I also really like the search and help features. An easy way to obtain additional information.
Date published: 2023-04-16
Rated 4 out of 5 by
PNW Tesla from
Fast & Effiecient
I did the standard filing with Turbo Tax. I didn't add any extra help or features to my fax filing, as my taxes are quite simple. I appreciate how easy it is to file. However, sometimes I felt overwhelmed by the questions being asked - almost as if they are posed to scare you into upgrading your Turbo Tax package.
Date published: 2023-04-16
Rated 1 out of 5 by
TaxesRGovScam from
Hidden fees
It's always claimed you'll get free filing but in the fine print it's only for certain forms. Love when my filing fee is basically equal to my refund amount! Thanks turbotax. Also, that $40 fee to have the fee taken out of your refund is absolutely ridiculous. I used to not be able to afford to just pay the fee and my tax refund wasn't even enough to cover it. Free filing should be free, at the very least be up front about costs instead of springing it on users at the very end. It's already frustrating enough that the government charges taxes all year, knows how much we actually owe them, and yet forces us to file them and we kind of have to hope our numbers and their numbers match up. This entire process is a sham.
Date published: 2023-04-16
Rated 5 out of 5 by
Ornel from
Pretty Darn Easy
I still can't believe how well this went. I was done in no time.
Date published: 2023-04-16
Rated 5 out of 5 by
Nina Sensabeena from
Turbo Tax Excellent
The software did not walk me through a lot of steps that I didn't need. it was efficient and smart.
Date published: 2023-04-16
Rated 5 out of 5 by
PKearney041523 from
great experience
very easy to use - great product - help options very good
Date published: 2023-04-16
Rated 4 out of 5 by
NJ77 from
Great product
I love how it asks the right questions and explains everything clearly for me to understand.
All TurboTax® Offerings Reviews - Page 2307
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Brennan25 from
Fast easy when needed help
Never engaged with live support but help center was easy to use
Date published: 2023-04-16
Rated 1 out of 5 by
Michelle535 from
I will not be using Turbo Tax again
I have used TT for over a decade and continue to use as my information should be updated and available. With changes to your program this year not only was the software much more expensive (178 for "deluxe" and state) but the program was very difficult to use, did NOT transfer any info from last year's returns, provided inaccurate information and then made it nearly impossible for me to save my work and file extensions. In addition as I have a few returns with TT for different people in my household it was EXTREMELY difficult to find the appropriate program even though I had different log in and password info and have it all kept in my records.
Date published: 2023-04-16
Rated 5 out of 5 by
Marcus_Grey from
Fast and Easy!
Very easy to understand and not time consuming. Also has very useful tools.
Date published: 2023-04-16
Rated 5 out of 5 by
JG n AZ from
Loyal User of Turbo Tax
I've been using Turbo Tax for years. Once I had all my information gathered, it only took abut 3 hours to prepare the tax forms. I also really like the search and help features. An easy way to obtain additional information.
Date published: 2023-04-16
Rated 4 out of 5 by
PNW Tesla from
Fast & Effiecient
I did the standard filing with Turbo Tax. I didn't add any extra help or features to my fax filing, as my taxes are quite simple. I appreciate how easy it is to file. However, sometimes I felt overwhelmed by the questions being asked - almost as if they are posed to scare you into upgrading your Turbo Tax package.
Date published: 2023-04-16
Rated 1 out of 5 by
TaxesRGovScam from
Hidden fees
It's always claimed you'll get free filing but in the fine print it's only for certain forms. Love when my filing fee is basically equal to my refund amount! Thanks turbotax. Also, that $40 fee to have the fee taken out of your refund is absolutely ridiculous. I used to not be able to afford to just pay the fee and my tax refund wasn't even enough to cover it. Free filing should be free, at the very least be up front about costs instead of springing it on users at the very end. It's already frustrating enough that the government charges taxes all year, knows how much we actually owe them, and yet forces us to file them and we kind of have to hope our numbers and their numbers match up. This entire process is a sham.
Date published: 2023-04-16
Rated 5 out of 5 by
Ornel from
Pretty Darn Easy
I still can't believe how well this went. I was done in no time.
Date published: 2023-04-16
Rated 5 out of 5 by
Nina Sensabeena from
Turbo Tax Excellent
The software did not walk me through a lot of steps that I didn't need. it was efficient and smart.
Date published: 2023-04-16
Rated 5 out of 5 by
PKearney041523 from
great experience
very easy to use - great product - help options very good
Date published: 2023-04-16
Rated 4 out of 5 by
NJ77 from
Great product
I love how it asks the right questions and explains everything clearly for me to understand.
All TurboTax® Offerings Reviews - Page 2307
Date published: 2023-04-16