TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from well experience very thorough. Thank you for providing helpful prompts.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Amazing So informative and helpful. They give the greatest directions on what it is you entering or why they are asking for this very specific information
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is aiight I think the product itself is fine, but I never understand why I pay as much money as I do for these services. I feel like it'd be just as cost effective to go to H&R Block and have somebody do all this stuff for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Great features, explanations and service. Thank you and keep up the great work
Date published: 2023-04-17
Rated 1 out of 5 by from Software is confusing Use is confusing and makes it really hard to get to right pages also very expensive for very little service old seevices were better this will be the last year i use turbo tax
Date published: 2023-04-17
Rated 5 out of 5 by from The Best TurboTax makes filing simple. I hate taxes and don’t understand them, but I don’t have to thanks to TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Ty ur i tax is the best and only way I do my taxes My experience with turbo tax has always been safe,great,easy to use and I will advise anyone to use it
Date published: 2023-04-17
Rated 3 out of 5 by from Site Difficult To Use On A Laptop Every time I would open the "Help" side bar, I could never scroll to the very bottom to read everything. I also couldn't remove the Premium cost of $44 because the side bar won't scroll to the bottom. Only the main page scrolls. It is very difficult to use. I ended having to highlight all the words from the top down of the side bar in order to get that part of the screen to advance to the bottom. Annoying!
Date published: 2023-04-17
Rated 4 out of 5 by from TT Still Has Issues The last two years, my inherited IRA account tax payments have been turned into the state with the wrong withholding amounts. Turbo Tax does not want to accept the fact that I withhold an estimated tax. Both years, I have had to adjust downward to get TT to process the form. Disappointing to say the least about an accounting-based software company.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use Very simple to understand the options where easy to follow
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from well experience very thorough. Thank you for providing helpful prompts.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Amazing So informative and helpful. They give the greatest directions on what it is you entering or why they are asking for this very specific information
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is aiight I think the product itself is fine, but I never understand why I pay as much money as I do for these services. I feel like it'd be just as cost effective to go to H&R Block and have somebody do all this stuff for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Great features, explanations and service. Thank you and keep up the great work
Date published: 2023-04-17
Rated 1 out of 5 by from Software is confusing Use is confusing and makes it really hard to get to right pages also very expensive for very little service old seevices were better this will be the last year i use turbo tax
Date published: 2023-04-17
Rated 5 out of 5 by from The Best TurboTax makes filing simple. I hate taxes and don’t understand them, but I don’t have to thanks to TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Ty ur i tax is the best and only way I do my taxes My experience with turbo tax has always been safe,great,easy to use and I will advise anyone to use it
Date published: 2023-04-17
Rated 3 out of 5 by from Site Difficult To Use On A Laptop Every time I would open the "Help" side bar, I could never scroll to the very bottom to read everything. I also couldn't remove the Premium cost of $44 because the side bar won't scroll to the bottom. Only the main page scrolls. It is very difficult to use. I ended having to highlight all the words from the top down of the side bar in order to get that part of the screen to advance to the bottom. Annoying!
Date published: 2023-04-17
Rated 4 out of 5 by from TT Still Has Issues The last two years, my inherited IRA account tax payments have been turned into the state with the wrong withholding amounts. Turbo Tax does not want to accept the fact that I withhold an estimated tax. Both years, I have had to adjust downward to get TT to process the form. Disappointing to say the least about an accounting-based software company.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use Very simple to understand the options where easy to follow
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2302