TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
CURT22 from
GOOD JOB TURBO TAX.
QUICK AND EASY. I USE TURBO TAX EVERY YEAR AND RECOMMEND IT..
Date published: 2022-04-08
Rated 4 out of 5 by
John Wooldridge from
TurboTax is very good, with one caveat.
In 2019 we leased an electric vehicle (EV). In TurboTax federal form regarding EVs, the question asked if we purchased an EV; there was not any question as to whether the EV was purchased or leased. In my mind we purchased, ie acquired, an EV. Since I had never leased a vehicle before, there was no distinction in my mind regarding method of payment. There is another arera in TurboTax where the question is asked whether a vehicle was leased or purchased; I think it is regarding rental expenses. If the question had been asked in the EV area of TurboTax I would have answered the question correctly and not taken the tax credit. We had to pay $9100: $7500 for the disallowed tax credit and $1600 in interest and penalties. I have never had any issues paying our taxes and I hope that this innocent mistake does not put me on the IRS black list. Fortunately I did not have any concurrent state tax penalty for California, as California issued a rebate for the EV, regardless of payment method. I have used TurboTax for more than 15 years and will continue to use it. I have never had any other issues other than the one above.
Date published: 2022-04-08
Rated 5 out of 5 by
JoshuaA7 from
Turbo Tax was Professional
Very professional and easy to talk to. Margaret explained everything.
Date published: 2022-04-08
Rated 3 out of 5 by
john choi from
turbo tax was not easy to use this year
I had an e-filing issues this year. I purchased turbo tax premier from costco.
Date published: 2022-04-08
Rated 5 out of 5 by
OldDogs from
Time and Money saver
I was able to use TurboTax for free to do my 2021 taxes
Date published: 2022-04-08
Rated 5 out of 5 by
KBJ1945 from
Whew ! That was easy
Taking data from a financial institution was easy.
Date published: 2022-04-08
Rated 4 out of 5 by
sdbridges3 from
Great for Federal
Premier is great for federal return as it walks you through, covers all forms and e-files. Can't handle Alabama state form as it does not recognize exempt income sources. Had to file by paper.
Date published: 2022-04-08
Rated 5 out of 5 by
Cecelia2022 from
Great Full Service!
I have been using Turbo Tax for years. However, last year I made the mistake of going with someone else. I will not make that mistake again. Sylvia is lovely to chat with and took care of all my tax questions with her expert advice. I appreciate her taking the time to assist me and her attention to detail. She was quick to answer all my questions. She made me feel calm and relaxed by taking all the hard work into her hands. It is a relief to have my taxes done promptly. I will use Turbo Tax again next year.
Date published: 2022-04-08
Rated 5 out of 5 by
Kourt123 from
Great Software
I have a pretty easy return but I did a backdoor Roth last year and the software I was trying to use was not calculating to the return properly. This was the only software that was able to do so.
Date published: 2022-04-08
Rated 3 out of 5 by
Dorty1957 from
PIN Entry On Review Page Is Only 5-Digits
My Tax Return was rejected because you only allow for 5-digits on the Federal PIN verification Edit page when you're filing electronically...
All TurboTax® Offerings Reviews - Page 2301
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
CURT22 from
GOOD JOB TURBO TAX.
QUICK AND EASY. I USE TURBO TAX EVERY YEAR AND RECOMMEND IT..
Date published: 2022-04-08
Rated 4 out of 5 by
John Wooldridge from
TurboTax is very good, with one caveat.
In 2019 we leased an electric vehicle (EV). In TurboTax federal form regarding EVs, the question asked if we purchased an EV; there was not any question as to whether the EV was purchased or leased. In my mind we purchased, ie acquired, an EV. Since I had never leased a vehicle before, there was no distinction in my mind regarding method of payment. There is another arera in TurboTax where the question is asked whether a vehicle was leased or purchased; I think it is regarding rental expenses. If the question had been asked in the EV area of TurboTax I would have answered the question correctly and not taken the tax credit. We had to pay $9100: $7500 for the disallowed tax credit and $1600 in interest and penalties. I have never had any issues paying our taxes and I hope that this innocent mistake does not put me on the IRS black list. Fortunately I did not have any concurrent state tax penalty for California, as California issued a rebate for the EV, regardless of payment method. I have used TurboTax for more than 15 years and will continue to use it. I have never had any other issues other than the one above.
Date published: 2022-04-08
Rated 5 out of 5 by
JoshuaA7 from
Turbo Tax was Professional
Very professional and easy to talk to. Margaret explained everything.
Date published: 2022-04-08
Rated 3 out of 5 by
john choi from
turbo tax was not easy to use this year
I had an e-filing issues this year. I purchased turbo tax premier from costco.
Date published: 2022-04-08
Rated 5 out of 5 by
OldDogs from
Time and Money saver
I was able to use TurboTax for free to do my 2021 taxes
Date published: 2022-04-08
Rated 5 out of 5 by
KBJ1945 from
Whew ! That was easy
Taking data from a financial institution was easy.
Date published: 2022-04-08
Rated 4 out of 5 by
sdbridges3 from
Great for Federal
Premier is great for federal return as it walks you through, covers all forms and e-files. Can't handle Alabama state form as it does not recognize exempt income sources. Had to file by paper.
Date published: 2022-04-08
Rated 5 out of 5 by
Cecelia2022 from
Great Full Service!
I have been using Turbo Tax for years. However, last year I made the mistake of going with someone else. I will not make that mistake again. Sylvia is lovely to chat with and took care of all my tax questions with her expert advice. I appreciate her taking the time to assist me and her attention to detail. She was quick to answer all my questions. She made me feel calm and relaxed by taking all the hard work into her hands. It is a relief to have my taxes done promptly. I will use Turbo Tax again next year.
Date published: 2022-04-08
Rated 5 out of 5 by
Kourt123 from
Great Software
I have a pretty easy return but I did a backdoor Roth last year and the software I was trying to use was not calculating to the return properly. This was the only software that was able to do so.
Date published: 2022-04-08
Rated 3 out of 5 by
Dorty1957 from
PIN Entry On Review Page Is Only 5-Digits
My Tax Return was rejected because you only allow for 5-digits on the Federal PIN verification Edit page when you're filing electronically...
All TurboTax® Offerings Reviews - Page 2301
Date published: 2022-04-08