TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Tax expert support TurboTax was adequate, but left some issues to be resolved. Having the tax expert's support was outstanding and enabled a completed set of tax returns.
Date published: 2023-05-22
Rated 4 out of 5 by from Turbo Tax is very convenient, accurate, simple to I didn’t realize I hadn’t quite finished my returns and Turbo Tax sent me a reminder! Thanks TT!
Date published: 2023-05-22
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE Turbo tax live was a great help to file my taxes this year Laurie was a major help and very friendly
Date published: 2023-05-22
Rated 5 out of 5 by from Awesome and easy to use I had a great experience using Turbo Tax. Very user friendly. Would highly recommend to others.
Date published: 2023-05-22
Rated 5 out of 5 by from Turbotax is Awesome Turbotax has great customer service and is a good way to file taxes.
Date published: 2023-05-22
Rated 1 out of 5 by from Terrible I’m so angry that my taxes are getting paid late. Y’all dropped the ball
Date published: 2023-05-22
Rated 2 out of 5 by from Turbo Tax is awful . Would only allow me to select the premium option for 129 plus the processing fee . (169 total . ) .
Date published: 2023-05-22
Rated 1 out of 5 by from Too Much Upselling There are too many pop-up trying to convince you to buy a higher tier of their service. So much so that I paid TurboTax to file my taxes but did not file my taxes until almost 2 months later since there was additional steps pending in my online process after paying, there are so many pop-ups that I ignored the ones the ones I actually needed to pay attention to towards the very end.
Date published: 2023-05-22
Rated 5 out of 5 by from Better than competition My son went to a Big Name company last year to have it done. He was trying to get it done easily. He found out when filing these taxes, that his taxes from last year were not filed by the Big Company. Because he is on deployment we had to jump through hoops to to refill so he could file this year.3 days BIG mess. Once it was fixed Turbo Tax filed without a problem. Thank You!
Date published: 2023-05-22
Rated 5 out of 5 by from Turbotax is a big help I have found Tubotax to be great for finding deductions and analyzing the complex details of my finances. It has proven to be a huge time saver. But most of all it simplifies most of the work.
Date published: 2023-05-22
All TurboTax® Offerings Reviews - Page 24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Tax expert support TurboTax was adequate, but left some issues to be resolved. Having the tax expert's support was outstanding and enabled a completed set of tax returns.
Date published: 2023-05-22
Rated 4 out of 5 by from Turbo Tax is very convenient, accurate, simple to I didn’t realize I hadn’t quite finished my returns and Turbo Tax sent me a reminder! Thanks TT!
Date published: 2023-05-22
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE Turbo tax live was a great help to file my taxes this year Laurie was a major help and very friendly
Date published: 2023-05-22
Rated 5 out of 5 by from Awesome and easy to use I had a great experience using Turbo Tax. Very user friendly. Would highly recommend to others.
Date published: 2023-05-22
Rated 5 out of 5 by from Turbotax is Awesome Turbotax has great customer service and is a good way to file taxes.
Date published: 2023-05-22
Rated 1 out of 5 by from Terrible I’m so angry that my taxes are getting paid late. Y’all dropped the ball
Date published: 2023-05-22
Rated 2 out of 5 by from Turbo Tax is awful . Would only allow me to select the premium option for 129 plus the processing fee . (169 total . ) .
Date published: 2023-05-22
Rated 1 out of 5 by from Too Much Upselling There are too many pop-up trying to convince you to buy a higher tier of their service. So much so that I paid TurboTax to file my taxes but did not file my taxes until almost 2 months later since there was additional steps pending in my online process after paying, there are so many pop-ups that I ignored the ones the ones I actually needed to pay attention to towards the very end.
Date published: 2023-05-22
Rated 5 out of 5 by from Better than competition My son went to a Big Name company last year to have it done. He was trying to get it done easily. He found out when filing these taxes, that his taxes from last year were not filed by the Big Company. Because he is on deployment we had to jump through hoops to to refill so he could file this year.3 days BIG mess. Once it was fixed Turbo Tax filed without a problem. Thank You!
Date published: 2023-05-22
Rated 5 out of 5 by from Turbotax is a big help I have found Tubotax to be great for finding deductions and analyzing the complex details of my finances. It has proven to be a huge time saver. But most of all it simplifies most of the work.
Date published: 2023-05-22
All TurboTax® Offerings Reviews - Page 24