TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from its ok it's navigates ok but there were some glitches while filing taxes this year. We would near the end, it saying, lets review taxes and when we get to a certain page it was blank, so we tried to refresh and we would get a message saying it wouldn't save any information we inputted, so we would cancel the refreshed button. After quite a few attempts we just jumped to the file page, were it said it would be $69 for one and $39 for the other and the amount would be $108. i hit the continue button and was trying to figure out the next steps and ended up hitting the back button which took us back to the 3 steps to file. When I went back in to the first step it had added an extra $39 charge which wasn't there before which then made the amount we were to pay from $108 to $147. It's a hidden fee and I thought Turbo Tax was suppose to be transparent with their fees, but apparently they can take what they want as long as your unsuspecting of this; its an extra processing fee on top of the state and premium processing fee.
Date published: 2023-01-24
Rated 5 out of 5 by from Great Software Very user friendly and accurate. I will recommend to friends.
Date published: 2023-01-24
Rated 5 out of 5 by from TAX FILING iT WAS JUST AS EASY AS BEFORE. wAS AFRAID BECAUSE i HAD TO FILE BY HAND LAST YEAR.
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax was easy It is a great experience and a great tool to work with
Date published: 2023-01-24
Rated 5 out of 5 by from Awesome Software Turbo Tax is great. I have been using Turbo Tax for eight years. It's user friendly and easy to use. I like the fact you can ask a tax expert.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is very good and quick and easy to learn I enjoy using turbo tax and its a learning experience once you get started
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax empowers me to do my own taxes at home! Turbo tax is fast convenient,& most importantly it can be done in the leisure of my own home.
Date published: 2023-01-24
Rated 5 out of 5 by from Great service! Turbo Tax service is the best tax service in life! Very easy and perfect for me!!!
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax It was easy to use, the live help was great. I will continue to use it.
Date published: 2023-01-24
Rated 5 out of 5 by from Best ever Wonderful easy and safe firs time using it and it’s was greatly
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2299
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from its ok it's navigates ok but there were some glitches while filing taxes this year. We would near the end, it saying, lets review taxes and when we get to a certain page it was blank, so we tried to refresh and we would get a message saying it wouldn't save any information we inputted, so we would cancel the refreshed button. After quite a few attempts we just jumped to the file page, were it said it would be $69 for one and $39 for the other and the amount would be $108. i hit the continue button and was trying to figure out the next steps and ended up hitting the back button which took us back to the 3 steps to file. When I went back in to the first step it had added an extra $39 charge which wasn't there before which then made the amount we were to pay from $108 to $147. It's a hidden fee and I thought Turbo Tax was suppose to be transparent with their fees, but apparently they can take what they want as long as your unsuspecting of this; its an extra processing fee on top of the state and premium processing fee.
Date published: 2023-01-24
Rated 5 out of 5 by from Great Software Very user friendly and accurate. I will recommend to friends.
Date published: 2023-01-24
Rated 5 out of 5 by from TAX FILING iT WAS JUST AS EASY AS BEFORE. wAS AFRAID BECAUSE i HAD TO FILE BY HAND LAST YEAR.
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax was easy It is a great experience and a great tool to work with
Date published: 2023-01-24
Rated 5 out of 5 by from Awesome Software Turbo Tax is great. I have been using Turbo Tax for eight years. It's user friendly and easy to use. I like the fact you can ask a tax expert.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax is very good and quick and easy to learn I enjoy using turbo tax and its a learning experience once you get started
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax empowers me to do my own taxes at home! Turbo tax is fast convenient,& most importantly it can be done in the leisure of my own home.
Date published: 2023-01-24
Rated 5 out of 5 by from Great service! Turbo Tax service is the best tax service in life! Very easy and perfect for me!!!
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax It was easy to use, the live help was great. I will continue to use it.
Date published: 2023-01-24
Rated 5 out of 5 by from Best ever Wonderful easy and safe firs time using it and it’s was greatly
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2299