TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome It was a wonderful experience. I prepared taxes on my own
Date published: 2021-04-27
Rated 4 out of 5 by from Great Program I have been using Turbo Tax for years, and consider it be an excellent product. If I have any complaint it would be that sometimes it can be difficult to find an answer to your specific question, instead of a general response. Other than that I am satisfied with your product
Date published: 2021-04-27
Rated 2 out of 5 by from Not that great of an experience for the money paid I paid $210 in additional fees to have a live expert, which I did not. I did my taxes and had to figure it out myself. I feel as though I shouldn't have paid that if I wasn't going actually get the help from a like expert.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is so great! So easy to use! Thanks for making it so simple Intuit!
Date published: 2021-04-27
Rated 5 out of 5 by from Greart service It was easy and well navigated I would recommend Turbo Tax to all my friends and co-workers
Date published: 2021-04-27
Rated 5 out of 5 by from Being a novice filing my own income tax: Priceless I'm newly retired and anxious regarding filing my own income taxes- TurboTax makes it so much easier and understandable. Thanks for making this an excellent process with little to no anxiety associated with Federal Income Tax Filing.
Date published: 2021-04-27
Rated 5 out of 5 by from Lifesaver! This is my 4th year that I've been using TurboTax for Business and each year it has been a breeze to use.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax I have been satisfied with turbo tax. I thought this year was pricey. Because i had a 1099B, i believe that’s the right form, i had to pay additional. I don’t know what it costs to go to accountant, but it seems like for 285 i should look at that option.
Date published: 2021-04-27
Rated 3 out of 5 by from Not so awesome... I was not able to import my last years return into my latest return...despite using turbo tax both years, despite cust svc help and their confirmation that I only have one account. The only difference is that I purchased last years download directly from intuit while this years from Costco. This should not make a difference...I am disappointed with this!
Date published: 2021-04-27
Rated 4 out of 5 by from 2020 Turbo Tax OVerall the Turbo Tax product is good. This year however, there were a couple of glitches with interfacing the internet TT site. I had to change my display to 1024x768 in order to make the connection and pay for the software initially and then pay for the state efile. Thankfully the support desk was able to figure it out. (Surprised this in still the case when filing - I would have though it would have been fixed after folks downloaded the software. Hope I am not the only one with the issue.)
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome It was a wonderful experience. I prepared taxes on my own
Date published: 2021-04-27
Rated 4 out of 5 by from Great Program I have been using Turbo Tax for years, and consider it be an excellent product. If I have any complaint it would be that sometimes it can be difficult to find an answer to your specific question, instead of a general response. Other than that I am satisfied with your product
Date published: 2021-04-27
Rated 2 out of 5 by from Not that great of an experience for the money paid I paid $210 in additional fees to have a live expert, which I did not. I did my taxes and had to figure it out myself. I feel as though I shouldn't have paid that if I wasn't going actually get the help from a like expert.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is so great! So easy to use! Thanks for making it so simple Intuit!
Date published: 2021-04-27
Rated 5 out of 5 by from Greart service It was easy and well navigated I would recommend Turbo Tax to all my friends and co-workers
Date published: 2021-04-27
Rated 5 out of 5 by from Being a novice filing my own income tax: Priceless I'm newly retired and anxious regarding filing my own income taxes- TurboTax makes it so much easier and understandable. Thanks for making this an excellent process with little to no anxiety associated with Federal Income Tax Filing.
Date published: 2021-04-27
Rated 5 out of 5 by from Lifesaver! This is my 4th year that I've been using TurboTax for Business and each year it has been a breeze to use.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax I have been satisfied with turbo tax. I thought this year was pricey. Because i had a 1099B, i believe that’s the right form, i had to pay additional. I don’t know what it costs to go to accountant, but it seems like for 285 i should look at that option.
Date published: 2021-04-27
Rated 3 out of 5 by from Not so awesome... I was not able to import my last years return into my latest return...despite using turbo tax both years, despite cust svc help and their confirmation that I only have one account. The only difference is that I purchased last years download directly from intuit while this years from Costco. This should not make a difference...I am disappointed with this!
Date published: 2021-04-27
Rated 4 out of 5 by from 2020 Turbo Tax OVerall the Turbo Tax product is good. This year however, there were a couple of glitches with interfacing the internet TT site. I had to change my display to 1024x768 in order to make the connection and pay for the software initially and then pay for the state efile. Thankfully the support desk was able to figure it out. (Surprised this in still the case when filing - I would have though it would have been fixed after folks downloaded the software. Hope I am not the only one with the issue.)
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2299