TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from problems with 2020 turbotax bought turbotax deluxe at costco - problem 1 - cant use code to file tax online this year, and can't return after opening. so I redo taxes on the desktop version - problem 2 - in the program itself, it stated something similar to "with this version, it includes 1 free state" - but at the end, it still charged me $25 for the only state I'm filing. Call customer service, they said someone else had the same issue, but they are not doing anything about it. no credit on the account or anything.
Date published: 2021-05-12
Rated 5 out of 5 by from easy it was a great experience and i will use it again next year
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy, heard about it last year and decided to come back again this year.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Program It was easy to use the program. The process was awesome!
Date published: 2021-05-12
Rated 5 out of 5 by from turbo tax was easy and awesome turbo tax was great easy to use and fast it helped me get the most out of my taxes
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax made it simpler experts are helpful. Detailed. Good initiative by TT
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Peasy Easy to use than the previous versions. I was able to understand the prompts without help.
Date published: 2021-05-12
Rated 5 out of 5 by from Good service easy to understand Made filing easier would recommend to friends or family.
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax Love Turbo Tax! I have been using it for years. We have a farm and it makes it so easy to file our taxes. It covers everything and has lots of information to help you make the right decisions so you will file a most accurate tax return. Whether we get a refund or have to pay some years, we know our tax return is correct. We will continue to use Turbo Tax as long as we are able. Thanks Turbo Tax for making filing our taxes so easy!!!
Date published: 2021-05-12
Rated 4 out of 5 by from website Using Turbotax/Intuit website for help is cumbersome and ineffectual!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 2294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from problems with 2020 turbotax bought turbotax deluxe at costco - problem 1 - cant use code to file tax online this year, and can't return after opening. so I redo taxes on the desktop version - problem 2 - in the program itself, it stated something similar to "with this version, it includes 1 free state" - but at the end, it still charged me $25 for the only state I'm filing. Call customer service, they said someone else had the same issue, but they are not doing anything about it. no credit on the account or anything.
Date published: 2021-05-12
Rated 5 out of 5 by from easy it was a great experience and i will use it again next year
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy, heard about it last year and decided to come back again this year.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Program It was easy to use the program. The process was awesome!
Date published: 2021-05-12
Rated 5 out of 5 by from turbo tax was easy and awesome turbo tax was great easy to use and fast it helped me get the most out of my taxes
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax made it simpler experts are helpful. Detailed. Good initiative by TT
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Peasy Easy to use than the previous versions. I was able to understand the prompts without help.
Date published: 2021-05-12
Rated 5 out of 5 by from Good service easy to understand Made filing easier would recommend to friends or family.
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax Love Turbo Tax! I have been using it for years. We have a farm and it makes it so easy to file our taxes. It covers everything and has lots of information to help you make the right decisions so you will file a most accurate tax return. Whether we get a refund or have to pay some years, we know our tax return is correct. We will continue to use Turbo Tax as long as we are able. Thanks Turbo Tax for making filing our taxes so easy!!!
Date published: 2021-05-12
Rated 4 out of 5 by from website Using Turbotax/Intuit website for help is cumbersome and ineffectual!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 2294