TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great great process they make it simplified and hopefully represent you well if you get audited
Date published: 2023-04-16
Rated 1 out of 5 by from Middle Man Getting Theirs $60 for federal, $60 for state, and $40 for return. Even though there was nothing involved for state and very little for federal. Use to be great, last year I use TurboTax.
Date published: 2023-04-16
Rated 1 out of 5 by from Maybe it is me I have filed my own taxes for many years including this one with the turbo tax program I purchase on line. I did my 103 year old mother's taxes using the online version for free last year. I tried to file her taxes this year with the online version for free. I have paid over $135 dollars for her taxes this year with what I thought was the free version of turbo tax. I didn't find the process easier than what I did when I filed my taxes. I didn't ever know where I was in the process and when an error was found in my mother's taxes I didn't have a easy way to get to the error. It took too long to file, it cost too much and it was a deceptive ad that led me to this.
Date published: 2023-04-16
Rated 5 out of 5 by from A+++++++++ Easy to use! I use it. Every year! I’ve never had ONE problem!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is great User friendly and easy to use. Great product, the best.
Date published: 2023-04-16
Rated 4 out of 5 by from Mostly great It walks me through almost everything- love it... unfortunately there was an error that I was unable to fix for a while. I finally figured it out but it was about 2 hours of stress.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Peasy! Easy to use, intuitive and straight forward user interface.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast easy when needed help Never engaged with live support but help center was easy to use
Date published: 2023-04-16
Rated 1 out of 5 by from I will not be using Turbo Tax again I have used TT for over a decade and continue to use as my information should be updated and available. With changes to your program this year not only was the software much more expensive (178 for "deluxe" and state) but the program was very difficult to use, did NOT transfer any info from last year's returns, provided inaccurate information and then made it nearly impossible for me to save my work and file extensions. In addition as I have a few returns with TT for different people in my household it was EXTREMELY difficult to find the appropriate program even though I had different log in and password info and have it all kept in my records.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast and Easy! Very easy to understand and not time consuming. Also has very useful tools.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2292
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great great process they make it simplified and hopefully represent you well if you get audited
Date published: 2023-04-16
Rated 1 out of 5 by from Middle Man Getting Theirs $60 for federal, $60 for state, and $40 for return. Even though there was nothing involved for state and very little for federal. Use to be great, last year I use TurboTax.
Date published: 2023-04-16
Rated 1 out of 5 by from Maybe it is me I have filed my own taxes for many years including this one with the turbo tax program I purchase on line. I did my 103 year old mother's taxes using the online version for free last year. I tried to file her taxes this year with the online version for free. I have paid over $135 dollars for her taxes this year with what I thought was the free version of turbo tax. I didn't find the process easier than what I did when I filed my taxes. I didn't ever know where I was in the process and when an error was found in my mother's taxes I didn't have a easy way to get to the error. It took too long to file, it cost too much and it was a deceptive ad that led me to this.
Date published: 2023-04-16
Rated 5 out of 5 by from A+++++++++ Easy to use! I use it. Every year! I’ve never had ONE problem!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is great User friendly and easy to use. Great product, the best.
Date published: 2023-04-16
Rated 4 out of 5 by from Mostly great It walks me through almost everything- love it... unfortunately there was an error that I was unable to fix for a while. I finally figured it out but it was about 2 hours of stress.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Peasy! Easy to use, intuitive and straight forward user interface.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast easy when needed help Never engaged with live support but help center was easy to use
Date published: 2023-04-16
Rated 1 out of 5 by from I will not be using Turbo Tax again I have used TT for over a decade and continue to use as my information should be updated and available. With changes to your program this year not only was the software much more expensive (178 for "deluxe" and state) but the program was very difficult to use, did NOT transfer any info from last year's returns, provided inaccurate information and then made it nearly impossible for me to save my work and file extensions. In addition as I have a few returns with TT for different people in my household it was EXTREMELY difficult to find the appropriate program even though I had different log in and password info and have it all kept in my records.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast and Easy! Very easy to understand and not time consuming. Also has very useful tools.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2292