TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easier Than I Thought We waited so long to file this year because we were going to try it on our own. Friends had told us about Turbo Tax but still, we waited because we didn't know what to expect. Going through the process was so easy that now we are kicking ourselves in the behind that we did not do it sooner!!!
Date published: 2022-04-10
Rated 1 out of 5 by from Worst YEAR ever did not prompt well. Had to go back through everything on my own Would have missed half of return had I just followed the prompts would not efile state returns, would not give a reason VERY long time customer... likely my last year
Date published: 2022-04-10
Rated 3 out of 5 by from good OK Who likes taxes? Just frustrated and now I want to unwind. Otherwise OK
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent software for straightforward tax filing I have been using Turbotax for a very long time (almost 20 years) and it has been the best tool I have had. Most of our income is from W2s and a couple of taxable investment accounts. For this type of straight-forward filing, Turbotax works great for me.
Date published: 2022-04-10
Rated 5 out of 5 by from Live expert solves minor issues from the software Product has all the features yet it still complicated to file correctly items such as cost basis for stock and 1099-MISC, more specifically a few of the questions are difficult to understand. Your Live expert support is fast and service is outstanding.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax made it so easy to file taxes!!! This was so much easier than I thought it would be, and the user interface experience was so helpful and calming.
Date published: 2022-04-10
Rated 5 out of 5 by from Love TurboTax It’s super easy and fast, saves me time and money, there’s no other better way to do your taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is awesome super simple. Filed in 30 minutes. Honestly don't know why people pay others to do their taxes after this experience
Date published: 2022-04-10
Rated 1 out of 5 by from Charges coming out of the woodwork TurboTax charges me more to file than I get back. Charges are coming out of nowhere. $39 just to take charges out of my return? Are you kidding me? H and R block would never do that. Not to mention the pile of other fees. I am thoroughly disappointed in my experience.
Date published: 2022-04-10
Rated 4 out of 5 by from Great Software/Big Electronic Filing Fail Been Using TTD for decades. Normally printed the return and mailed it. Used TTD in 2020, and the electronic file that was sent to the IRS, did NOT include all the information on the return input and developed on my computer. This meant demand letters from the IRS and anxiety for no good reason except the electronic filing failed to show income, I had already entered. Glad I bought Audit Defence, but I almost didn't file electronically this year because of that bad experience.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2291
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier Than I Thought We waited so long to file this year because we were going to try it on our own. Friends had told us about Turbo Tax but still, we waited because we didn't know what to expect. Going through the process was so easy that now we are kicking ourselves in the behind that we did not do it sooner!!!
Date published: 2022-04-10
Rated 1 out of 5 by from Worst YEAR ever did not prompt well. Had to go back through everything on my own Would have missed half of return had I just followed the prompts would not efile state returns, would not give a reason VERY long time customer... likely my last year
Date published: 2022-04-10
Rated 3 out of 5 by from good OK Who likes taxes? Just frustrated and now I want to unwind. Otherwise OK
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent software for straightforward tax filing I have been using Turbotax for a very long time (almost 20 years) and it has been the best tool I have had. Most of our income is from W2s and a couple of taxable investment accounts. For this type of straight-forward filing, Turbotax works great for me.
Date published: 2022-04-10
Rated 5 out of 5 by from Live expert solves minor issues from the software Product has all the features yet it still complicated to file correctly items such as cost basis for stock and 1099-MISC, more specifically a few of the questions are difficult to understand. Your Live expert support is fast and service is outstanding.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax made it so easy to file taxes!!! This was so much easier than I thought it would be, and the user interface experience was so helpful and calming.
Date published: 2022-04-10
Rated 5 out of 5 by from Love TurboTax It’s super easy and fast, saves me time and money, there’s no other better way to do your taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is awesome super simple. Filed in 30 minutes. Honestly don't know why people pay others to do their taxes after this experience
Date published: 2022-04-10
Rated 1 out of 5 by from Charges coming out of the woodwork TurboTax charges me more to file than I get back. Charges are coming out of nowhere. $39 just to take charges out of my return? Are you kidding me? H and R block would never do that. Not to mention the pile of other fees. I am thoroughly disappointed in my experience.
Date published: 2022-04-10
Rated 4 out of 5 by from Great Software/Big Electronic Filing Fail Been Using TTD for decades. Normally printed the return and mailed it. Used TTD in 2020, and the electronic file that was sent to the IRS, did NOT include all the information on the return input and developed on my computer. This meant demand letters from the IRS and anxiety for no good reason except the electronic filing failed to show income, I had already entered. Glad I bought Audit Defence, but I almost didn't file electronically this year because of that bad experience.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2291