TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Dont use the wrong form great up until you finish. Program is well written to help guide you. Two issues I have. If you start a form, and abandon it, you have to figure out how to delete it or you cannot file. Second, when filing, they have a lot of spam and tricks to get you to click on the options that will cost you. Lots of hoops to jump through to actually file the return.
Date published: 2023-04-23
Rated 1 out of 5 by from SNEAK IN FEES? A $44 "PREMIUM FEE" WAS ADDED IN LAST MINUTE, COULDN'T DECLINE IT IN ANY OBVIOUS WAY, COULDN'T GO BACK TO REVERSE IT. THIS IS THE LAST YEAR I USE TURBO TAX.
Date published: 2023-04-23
Rated 5 out of 5 by from TurboTax used for 20 years approx. Awesome always! I have used Turbo Tax either 20 or 25 years!
Date published: 2023-04-23
Rated 5 out of 5 by from It's great I use to be able to do by myself Now I I had to use a live person. She was very helpful and kind.
Date published: 2023-04-23
Rated 5 out of 5 by from They are very helpful with answering questions. They are always ready to chat. I continue to be loyal customer.
Date published: 2023-04-23
Rated 5 out of 5 by from great it was easy to do my taxes and it was a great experience
Date published: 2023-04-23
Rated 5 out of 5 by from I love the software and live help! The live help has been great! I use it every year!
Date published: 2023-04-23
Rated 5 out of 5 by from helpful the tax professional was very helpful, will use again!
Date published: 2023-04-23
Rated 4 out of 5 by from TurboTax support is awesome Q&A and support is strong and efficient. I will use it next year.
Date published: 2023-04-23
Rated 5 out of 5 by from Amazing Used for years. Deal with a short review You're amazing!
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Dont use the wrong form great up until you finish. Program is well written to help guide you. Two issues I have. If you start a form, and abandon it, you have to figure out how to delete it or you cannot file. Second, when filing, they have a lot of spam and tricks to get you to click on the options that will cost you. Lots of hoops to jump through to actually file the return.
Date published: 2023-04-23
Rated 1 out of 5 by from SNEAK IN FEES? A $44 "PREMIUM FEE" WAS ADDED IN LAST MINUTE, COULDN'T DECLINE IT IN ANY OBVIOUS WAY, COULDN'T GO BACK TO REVERSE IT. THIS IS THE LAST YEAR I USE TURBO TAX.
Date published: 2023-04-23
Rated 5 out of 5 by from TurboTax used for 20 years approx. Awesome always! I have used Turbo Tax either 20 or 25 years!
Date published: 2023-04-23
Rated 5 out of 5 by from It's great I use to be able to do by myself Now I I had to use a live person. She was very helpful and kind.
Date published: 2023-04-23
Rated 5 out of 5 by from They are very helpful with answering questions. They are always ready to chat. I continue to be loyal customer.
Date published: 2023-04-23
Rated 5 out of 5 by from great it was easy to do my taxes and it was a great experience
Date published: 2023-04-23
Rated 5 out of 5 by from I love the software and live help! The live help has been great! I use it every year!
Date published: 2023-04-23
Rated 5 out of 5 by from helpful the tax professional was very helpful, will use again!
Date published: 2023-04-23
Rated 4 out of 5 by from TurboTax support is awesome Q&A and support is strong and efficient. I will use it next year.
Date published: 2023-04-23
Rated 5 out of 5 by from Amazing Used for years. Deal with a short review You're amazing!
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 230