TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Fast!!! Fast! Easy!!! Great!!! This is what you need if you want to get your taxes done by yourself and fast!
Date published: 2021-08-03
Rated 4 out of 5 by from Business Turbotax and 1099-B Attachments Overall the experience is good, but Turbotax deleted a critical feature present in 2019--even though Help says you can add a 1099-B PDF to a Form 1041. In 2019 it was added in the finish flow, but that is no longer present. I have several stock sales where the basis is not reported to the IRS due to changes required by Forms K-1 (where basis is adjusted due to distributions). Plus normal long lists of reported short- and long-term sales that are to be referenced in an Attachment. But Turbotax does not provide for the attachment. But it did in 2019. All user-community comments point out the same 2019-2020 problem, so it is not just my ignorance is using the product.
Date published: 2021-08-03
Rated 3 out of 5 by from Turbo tax 2019 Problems with download. Not very much on line. Had to down load 3 times. did not bring Much information from my 2018 taxes PDF. This was supposed to be edition to download dividend, interest and stock sales, had to enter all info by hand. then the manual entry was very confusing and i ended up entering data up to 3 times. The whole section on HSA went round and round and instructions seem 2 me to be inadequate.
Date published: 2021-08-03
Rated 4 out of 5 by from thumbs up tough at first but, got through it. take your time and you'll get through it
Date published: 2021-08-03
Rated 5 out of 5 by from ALWAYS A LIFE SAVER I love all the step by step help - thank you very much
Date published: 2021-08-03
Rated 5 out of 5 by from Very pleased with the service Will definitely use again.........................
Date published: 2021-08-02
Rated 3 out of 5 by from I like turbo tax I like turbo tax and have been using it for several years. 2020 was by far a more difficult format, but overall satisfied with them.
Date published: 2021-08-02
Rated 5 out of 5 by from was easy very simple thank you for the helpe thankis for all the help in ny
Date published: 2021-08-02
Rated 5 out of 5 by from Shel is amazing! After a bit of a struggle whether my computer was going to be able to do this all is well
Date published: 2021-08-02
Rated 5 out of 5 by from Well Done Alicia Persistent with competency. She did a great job! Will recommend Turbo Tax and Alicia to my neighbors.
Date published: 2021-08-02
All TurboTax® Offerings Reviews - Page 230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast!!! Fast! Easy!!! Great!!! This is what you need if you want to get your taxes done by yourself and fast!
Date published: 2021-08-03
Rated 4 out of 5 by from Business Turbotax and 1099-B Attachments Overall the experience is good, but Turbotax deleted a critical feature present in 2019--even though Help says you can add a 1099-B PDF to a Form 1041. In 2019 it was added in the finish flow, but that is no longer present. I have several stock sales where the basis is not reported to the IRS due to changes required by Forms K-1 (where basis is adjusted due to distributions). Plus normal long lists of reported short- and long-term sales that are to be referenced in an Attachment. But Turbotax does not provide for the attachment. But it did in 2019. All user-community comments point out the same 2019-2020 problem, so it is not just my ignorance is using the product.
Date published: 2021-08-03
Rated 3 out of 5 by from Turbo tax 2019 Problems with download. Not very much on line. Had to down load 3 times. did not bring Much information from my 2018 taxes PDF. This was supposed to be edition to download dividend, interest and stock sales, had to enter all info by hand. then the manual entry was very confusing and i ended up entering data up to 3 times. The whole section on HSA went round and round and instructions seem 2 me to be inadequate.
Date published: 2021-08-03
Rated 4 out of 5 by from thumbs up tough at first but, got through it. take your time and you'll get through it
Date published: 2021-08-03
Rated 5 out of 5 by from ALWAYS A LIFE SAVER I love all the step by step help - thank you very much
Date published: 2021-08-03
Rated 5 out of 5 by from Very pleased with the service Will definitely use again.........................
Date published: 2021-08-02
Rated 3 out of 5 by from I like turbo tax I like turbo tax and have been using it for several years. 2020 was by far a more difficult format, but overall satisfied with them.
Date published: 2021-08-02
Rated 5 out of 5 by from was easy very simple thank you for the helpe thankis for all the help in ny
Date published: 2021-08-02
Rated 5 out of 5 by from Shel is amazing! After a bit of a struggle whether my computer was going to be able to do this all is well
Date published: 2021-08-02
Rated 5 out of 5 by from Well Done Alicia Persistent with competency. She did a great job! Will recommend Turbo Tax and Alicia to my neighbors.
Date published: 2021-08-02
All TurboTax® Offerings Reviews - Page 230