TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from EASY TO USE EASY TO USE/TAXES ARE COMPLICATED/MADE EASY WITH TURBOTAX
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to use! Have used Turbo Tax for years and never been disappointed! Great product!
Date published: 2021-05-03
Rated 5 out of 5 by from Very easy! Turbo tax makes completing taxes very easy! Thank you
Date published: 2021-05-03
Rated 3 out of 5 by from Turbo Tax did not live up to prior expectations After downloading a copy of Turbo Tax onto my Macbook, which I have used for several years, it crashed and I could not restart it. I tried some of the suggestions from support (reinstall, deleted and reinstall...) but nothing worked. Support did help my providing a download for my Windows machine, but I had to start all over from scratch!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax keeps getting better year after year Had no problem with anything! Will use Turbo Tax again net year.
Date published: 2021-05-03
Rated 5 out of 5 by from Surprisingly Good First time using the program, A little bit confusing at first but not very. Some great features. I had about 75 stock sales. The program was able to go to Schwab and import the data and place it on the forms where it belonged. Saved me a lot of time. I would use it again.
Date published: 2021-05-03
Rated 5 out of 5 by from Tax Anxiety GONE Using the full service version of turbo tax was amazing. I have always hated doing my taxes and it causes me anxiety every year. Getting help from an expert completely removed all the stress I experience every single year. He was very knowledgeable and explained everything in a way I could understand. Thank you so much for everything you did! This is how I will be filing my taxes for the rest of my life. WORTH IT!!! Thank you!
Date published: 2021-05-03
Rated 1 out of 5 by from Bad for using their CPA, good for simple returns Turbo Tax CPA missed $23,000 in income from my business which could have devastating if I filed with the numbers that the CPA came up with. Fortunately I caught his error and brought it to his attention which drastically changed my numbers. Also at check out, the amount owed to the state was $1100 more than what was showing under preview, and I didn't know until I got further into the checkout process. Just disappointing from one end to another, will use someone else next year or go back to a local CPA. Paid $345 for this service including state filing.
Date published: 2021-05-03
Rated 5 out of 5 by from Love TurboTax User friendly! Prompt and useful responses to all questions!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is Awesome! I love the step by step instructions. I tell everyone how easy it is.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2290
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from EASY TO USE EASY TO USE/TAXES ARE COMPLICATED/MADE EASY WITH TURBOTAX
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to use! Have used Turbo Tax for years and never been disappointed! Great product!
Date published: 2021-05-03
Rated 5 out of 5 by from Very easy! Turbo tax makes completing taxes very easy! Thank you
Date published: 2021-05-03
Rated 3 out of 5 by from Turbo Tax did not live up to prior expectations After downloading a copy of Turbo Tax onto my Macbook, which I have used for several years, it crashed and I could not restart it. I tried some of the suggestions from support (reinstall, deleted and reinstall...) but nothing worked. Support did help my providing a download for my Windows machine, but I had to start all over from scratch!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax keeps getting better year after year Had no problem with anything! Will use Turbo Tax again net year.
Date published: 2021-05-03
Rated 5 out of 5 by from Surprisingly Good First time using the program, A little bit confusing at first but not very. Some great features. I had about 75 stock sales. The program was able to go to Schwab and import the data and place it on the forms where it belonged. Saved me a lot of time. I would use it again.
Date published: 2021-05-03
Rated 5 out of 5 by from Tax Anxiety GONE Using the full service version of turbo tax was amazing. I have always hated doing my taxes and it causes me anxiety every year. Getting help from an expert completely removed all the stress I experience every single year. He was very knowledgeable and explained everything in a way I could understand. Thank you so much for everything you did! This is how I will be filing my taxes for the rest of my life. WORTH IT!!! Thank you!
Date published: 2021-05-03
Rated 1 out of 5 by from Bad for using their CPA, good for simple returns Turbo Tax CPA missed $23,000 in income from my business which could have devastating if I filed with the numbers that the CPA came up with. Fortunately I caught his error and brought it to his attention which drastically changed my numbers. Also at check out, the amount owed to the state was $1100 more than what was showing under preview, and I didn't know until I got further into the checkout process. Just disappointing from one end to another, will use someone else next year or go back to a local CPA. Paid $345 for this service including state filing.
Date published: 2021-05-03
Rated 5 out of 5 by from Love TurboTax User friendly! Prompt and useful responses to all questions!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is Awesome! I love the step by step instructions. I tell everyone how easy it is.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2290