TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
John aljfalsjfealk from
SO quick and simple
I hate dealing with stuff like this, which is why I waited until April 15 to file! But it only took me an hour and a half to do the whole process. Now it's behind me... phew.
Date published: 2023-04-16
Rated 4 out of 5 by
HenryBill from
Another Year with Turbotax
It seems to work well. Math is fine. Having side commentary available to click on would be helpful along with a clear paths to get back to the forms. Could not retrieve my 2021 Turbotax data onto my 2022 return. The 2021 TT return is in my MacBook.
Date published: 2023-04-16
Rated 3 out of 5 by
NSH 2023 from
Not so happy with TT
Got the taxes done but the price for premier online is 119 when I can get it at Sam's for 82. Also had to submit twice since the software didn't ask for my IP PIN. I really plan to go back to using the CD.
Date published: 2023-04-16
Rated 5 out of 5 by
Gramma Vera from
Simple to use
I feel very confident using Turbo tax... its been over 7 years and I've always trusted this product.
Date published: 2023-04-16
Rated 4 out of 5 by
Big C27 from
Turbo Tax is Great and Easy
Very Easy to File. Having using Turbo Tax for at least 10 years
Date published: 2023-04-16
Rated 5 out of 5 by
The Hask from
Turbo is great
Very Grateful for TurboTax it's Honest, Quick and Easy
Date published: 2023-04-16
Rated 3 out of 5 by
TooComplexforTurbobutlazy from
Complex Taxes - Yet I still use Turbo Tax I guess
This year I signed up for the "Live Support" after years of just guessing. I will say, the live support people were supportive and nice, but not necessarily experts in my issues. They appeared to more reading the screen with me and pointing out the obvious (which honestly is important, don't downplay it) but less knowing the exact details of my 3 different K1s of whatever the heck an 1120-IC-DISC is. Add to it, first one told me something, but it was wrong and got help with a second person which contradicted it, but of course he used the power of "google" to show me the help article he looked up to explain it. Honestly - it still wasn't very clear to me, and the tax pro's level of confidence was in alignment with what you'd expect to find from a google search anyways - should I pay google for that part of tax advise? That said - I've looked for a tax pro, wasn't really impressed with any I spoke with. One was cheap and friend of a friend, but never answered the 2nd email after I tried to explain my situation (maybe they ran for the hills, smart move). The other was a larger firm, I believe they had the expertise and staff to complete my taxes, but honestly they spent way more time talking about how they'd analyze my "full picture" and charge me for hours of discussions not about taxes. I get it, they can tell me to continue maxing my 401K, HSA, Kids 529, etc - but that's not what I want (though I know those discussions are what's profitable for them, so I guess I don't blame them). Overall - I rate it is 3/5. It's better than printing forms off (I threw away my printer at start of Covid - it's a VHS player to me now) and I'm just not ready to deal with a real live person who really wants to do more than just taxes (financial advise, planning, life insurance, pet insurance, bitcoin concierge, street pharmacists, etc). I'll settle this year and we'll see what happens next year (what i've said for the last 5 or so years).
Date published: 2023-04-16
Rated 5 out of 5 by
Jspoon from
Great product
Always helps me do a thorough job filing taxes and having needed information.
Date published: 2023-04-16
Rated 4 out of 5 by
Taenanamanoh from
Awesome User Friendly System
Went through my files easy and shortened my filing of taxes this year.
Date published: 2023-04-16
Rated 5 out of 5 by
Ellie444 from
GREAT EXPERIENCE
I finished my taxes in less than 3 hours. Thank you Celena and Janice!
All TurboTax® Offerings Reviews - Page 2282
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
John aljfalsjfealk from
SO quick and simple
I hate dealing with stuff like this, which is why I waited until April 15 to file! But it only took me an hour and a half to do the whole process. Now it's behind me... phew.
Date published: 2023-04-16
Rated 4 out of 5 by
HenryBill from
Another Year with Turbotax
It seems to work well. Math is fine. Having side commentary available to click on would be helpful along with a clear paths to get back to the forms. Could not retrieve my 2021 Turbotax data onto my 2022 return. The 2021 TT return is in my MacBook.
Date published: 2023-04-16
Rated 3 out of 5 by
NSH 2023 from
Not so happy with TT
Got the taxes done but the price for premier online is 119 when I can get it at Sam's for 82. Also had to submit twice since the software didn't ask for my IP PIN. I really plan to go back to using the CD.
Date published: 2023-04-16
Rated 5 out of 5 by
Gramma Vera from
Simple to use
I feel very confident using Turbo tax... its been over 7 years and I've always trusted this product.
Date published: 2023-04-16
Rated 4 out of 5 by
Big C27 from
Turbo Tax is Great and Easy
Very Easy to File. Having using Turbo Tax for at least 10 years
Date published: 2023-04-16
Rated 5 out of 5 by
The Hask from
Turbo is great
Very Grateful for TurboTax it's Honest, Quick and Easy
Date published: 2023-04-16
Rated 3 out of 5 by
TooComplexforTurbobutlazy from
Complex Taxes - Yet I still use Turbo Tax I guess
This year I signed up for the "Live Support" after years of just guessing. I will say, the live support people were supportive and nice, but not necessarily experts in my issues. They appeared to more reading the screen with me and pointing out the obvious (which honestly is important, don't downplay it) but less knowing the exact details of my 3 different K1s of whatever the heck an 1120-IC-DISC is. Add to it, first one told me something, but it was wrong and got help with a second person which contradicted it, but of course he used the power of "google" to show me the help article he looked up to explain it. Honestly - it still wasn't very clear to me, and the tax pro's level of confidence was in alignment with what you'd expect to find from a google search anyways - should I pay google for that part of tax advise? That said - I've looked for a tax pro, wasn't really impressed with any I spoke with. One was cheap and friend of a friend, but never answered the 2nd email after I tried to explain my situation (maybe they ran for the hills, smart move). The other was a larger firm, I believe they had the expertise and staff to complete my taxes, but honestly they spent way more time talking about how they'd analyze my "full picture" and charge me for hours of discussions not about taxes. I get it, they can tell me to continue maxing my 401K, HSA, Kids 529, etc - but that's not what I want (though I know those discussions are what's profitable for them, so I guess I don't blame them). Overall - I rate it is 3/5. It's better than printing forms off (I threw away my printer at start of Covid - it's a VHS player to me now) and I'm just not ready to deal with a real live person who really wants to do more than just taxes (financial advise, planning, life insurance, pet insurance, bitcoin concierge, street pharmacists, etc). I'll settle this year and we'll see what happens next year (what i've said for the last 5 or so years).
Date published: 2023-04-16
Rated 5 out of 5 by
Jspoon from
Great product
Always helps me do a thorough job filing taxes and having needed information.
Date published: 2023-04-16
Rated 4 out of 5 by
Taenanamanoh from
Awesome User Friendly System
Went through my files easy and shortened my filing of taxes this year.
Date published: 2023-04-16
Rated 5 out of 5 by
Ellie444 from
GREAT EXPERIENCE
I finished my taxes in less than 3 hours. Thank you Celena and Janice!
All TurboTax® Offerings Reviews - Page 2282
Date published: 2023-04-16