TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from TurboTax Premier RipOff Used TurboTax over 10 years. Used Deluxe to import financial info was only reason. Now have to use Premier to import and I am filing a Standard deduction and use it to import only. Will be looking for another way. Changed from windows to iMac this year and premier is not friendly.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for 9 years now and I love it! It is so easy and they have experts to walk you through it if you need the help! I would highly recommend Turbo Tax!
Date published: 2021-04-27
Rated 4 out of 5 by from Still a great product! Still one of the best buys around. Although I miss the older style with the helpful videos, this version is definitely a lot less glitchy than previous years. Intuit still suffers from sticky, unused forms that like to linger in the return. And some help files have older menu options and terms listed. Lastly, beware the inability to download and or import your W-2 if you do not already have your W-2 in-hand! Which is rather mysterious considering their claims of how easy it is to import the W-2. The fact is, in addition to the employer's EIN number you also need the IRS Control Number that is printed on the W-2.....before you can import the W-2. ....Yeah.
Date published: 2021-04-27
Rated 4 out of 5 by from Easy to File Great experience especially engaging with online CPA.
Date published: 2021-04-27
Rated 5 out of 5 by from JUST THANK YOU TURBOTAX CANT ASK ANY BETTER services. thank you for making it user friendly.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo tax is awesome Excellent and professional help when needed at your finger tips.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is awesome effortless to easy to navigate, and easy to retrieve documentation.
Date published: 2021-04-27
Rated 5 out of 5 by from Was So Easy Our taxes this year were less complicated so we decided to use Turbo Tax and it worked perfectly. Easy guidelines and instructions.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax makes filing so easy I have used TurboTax for eight years. There is no need to have a service prepare your taxes when everything is spelled out so clearly here.
Date published: 2021-04-27
Rated 1 out of 5 by from When will Intuit Make this for a Mac? I've been using TurboTax for business form many years. I was really disappointed when I switched to a Mac and the program only worked on PC! The last 2-years have been a struggle to find a PC. ALSO despite asking every year for 10+years they still can't work a question or prompt for Estate Tax Deductions! It's Line-19 on Form-1041! Maybe in 2022??? Hope springs eternal!
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2280
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax Premier RipOff Used TurboTax over 10 years. Used Deluxe to import financial info was only reason. Now have to use Premier to import and I am filing a Standard deduction and use it to import only. Will be looking for another way. Changed from windows to iMac this year and premier is not friendly.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for 9 years now and I love it! It is so easy and they have experts to walk you through it if you need the help! I would highly recommend Turbo Tax!
Date published: 2021-04-27
Rated 4 out of 5 by from Still a great product! Still one of the best buys around. Although I miss the older style with the helpful videos, this version is definitely a lot less glitchy than previous years. Intuit still suffers from sticky, unused forms that like to linger in the return. And some help files have older menu options and terms listed. Lastly, beware the inability to download and or import your W-2 if you do not already have your W-2 in-hand! Which is rather mysterious considering their claims of how easy it is to import the W-2. The fact is, in addition to the employer's EIN number you also need the IRS Control Number that is printed on the W-2.....before you can import the W-2. ....Yeah.
Date published: 2021-04-27
Rated 4 out of 5 by from Easy to File Great experience especially engaging with online CPA.
Date published: 2021-04-27
Rated 5 out of 5 by from JUST THANK YOU TURBOTAX CANT ASK ANY BETTER services. thank you for making it user friendly.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo tax is awesome Excellent and professional help when needed at your finger tips.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is awesome effortless to easy to navigate, and easy to retrieve documentation.
Date published: 2021-04-27
Rated 5 out of 5 by from Was So Easy Our taxes this year were less complicated so we decided to use Turbo Tax and it worked perfectly. Easy guidelines and instructions.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax makes filing so easy I have used TurboTax for eight years. There is no need to have a service prepare your taxes when everything is spelled out so clearly here.
Date published: 2021-04-27
Rated 1 out of 5 by from When will Intuit Make this for a Mac? I've been using TurboTax for business form many years. I was really disappointed when I switched to a Mac and the program only worked on PC! The last 2-years have been a struggle to find a PC. ALSO despite asking every year for 10+years they still can't work a question or prompt for Estate Tax Deductions! It's Line-19 on Form-1041! Maybe in 2022??? Hope springs eternal!
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2280