TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from nice LOVE TURBO TAX I USE IT EVERY YEAR AND TELL OTHERS
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is GREAT! I have been using Turbo Tax since 1997 and I have found it to be a valuable tool. Over the years there have been many changes/upgrades. Some have greatly improved the experience, some only a little. I found Turbo Tax 2020 to be very good, but not great. There seems to be more and more references to online blogs for answers to questions - not always what you need to read - often useless information about totally unrelated topics. But I still feel that Turbo Tax does the job better than the competition and I will remain a faithful customer!
Date published: 2021-04-27
Rated 5 out of 5 by from Quick and easy to understand. I have used this product for many years without any problems. Would appreciate the charge for filing the state return electronically was stated before making the selection to e-file (fee based) or file by USPS (free),
Date published: 2021-04-27
Rated 2 out of 5 by from Turbotax 2020 Relies Too Much On Transferring Data Took me several times longer than in the past because of its reliance on transferring info from financial groups to completed tax forms. I found it much more difficult to view info entered and check for errors.
Date published: 2021-04-27
Rated 4 out of 5 by from Its fast Quick and easy to follow instructions. Could do it in half an hour.
Date published: 2021-04-27
Rated 4 out of 5 by from Okay, but a bit confusing at times. My review kept telling me I had a form I didn't have so I couldn't efile. I called Turbo Tax and a wonderful expert helped me delete the form I didn't need. Efiled. Thank you, Wendy!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax has saved me money. I tried 4 other tax preparation products. Not one of them included the tax credit savings for a Roth IRA contribution. The money I saved well than paid for this product plus the extended protection.
Date published: 2021-04-27
Rated 5 out of 5 by from Love Turbo Tax I love how easy it is to file my Federal & State Tax Returns. Very user-friendly and everything completed in less than an hour!
Date published: 2021-04-27
Rated 4 out of 5 by from TurboTax is awesome and simple to use TurboTax is very simple to us and have used it for years.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax very helpful Helped me to list my business as an artist. Would not have been able to do that on my own. Just wasn't aware of the extra $70 charge until the end.... not sure how that happened. Glad this is over with though, and didn't owe THAT much! Thanks.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2276
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from nice LOVE TURBO TAX I USE IT EVERY YEAR AND TELL OTHERS
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is GREAT! I have been using Turbo Tax since 1997 and I have found it to be a valuable tool. Over the years there have been many changes/upgrades. Some have greatly improved the experience, some only a little. I found Turbo Tax 2020 to be very good, but not great. There seems to be more and more references to online blogs for answers to questions - not always what you need to read - often useless information about totally unrelated topics. But I still feel that Turbo Tax does the job better than the competition and I will remain a faithful customer!
Date published: 2021-04-27
Rated 5 out of 5 by from Quick and easy to understand. I have used this product for many years without any problems. Would appreciate the charge for filing the state return electronically was stated before making the selection to e-file (fee based) or file by USPS (free),
Date published: 2021-04-27
Rated 2 out of 5 by from Turbotax 2020 Relies Too Much On Transferring Data Took me several times longer than in the past because of its reliance on transferring info from financial groups to completed tax forms. I found it much more difficult to view info entered and check for errors.
Date published: 2021-04-27
Rated 4 out of 5 by from Its fast Quick and easy to follow instructions. Could do it in half an hour.
Date published: 2021-04-27
Rated 4 out of 5 by from Okay, but a bit confusing at times. My review kept telling me I had a form I didn't have so I couldn't efile. I called Turbo Tax and a wonderful expert helped me delete the form I didn't need. Efiled. Thank you, Wendy!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax has saved me money. I tried 4 other tax preparation products. Not one of them included the tax credit savings for a Roth IRA contribution. The money I saved well than paid for this product plus the extended protection.
Date published: 2021-04-27
Rated 5 out of 5 by from Love Turbo Tax I love how easy it is to file my Federal & State Tax Returns. Very user-friendly and everything completed in less than an hour!
Date published: 2021-04-27
Rated 4 out of 5 by from TurboTax is awesome and simple to use TurboTax is very simple to us and have used it for years.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax very helpful Helped me to list my business as an artist. Would not have been able to do that on my own. Just wasn't aware of the extra $70 charge until the end.... not sure how that happened. Glad this is over with though, and didn't owe THAT much! Thanks.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2276