TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo tax is great It was fast and easy using Turbo tax and it was free
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax LIVE is worth the upgrade! If you're a DIY tax filer but have a few extra new forms to fill, instead of hiring a CPA, just opt for the TurboTax LIVE option. I was able to get 4 different questions answered by 4 different experts. Even multiple states, schedule C,E, K-1 1065 forms - they have a big team of helpful folks.
Date published: 2021-05-18
Rated 5 out of 5 by from Engineer using Turbo tax easy to follow and quick to fill it out if you have all your receipts with you. Tansfer direct from your bank your statements then your are done
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax has been a lifesaver!!!!!!! Truly feel so confident and safe while using TurboTax
Date published: 2021-05-18
Rated 4 out of 5 by from Not bad a little confusing I'm not sure why I paid for a service I purchased in a store for $80, and had to repurchased after filing online?
Date published: 2021-05-18
Rated 5 out of 5 by from Deja, assistant was great, she guided me through You need to fix or explain better at the end of the tax work when someone needs to pay there state taxes by Credit Card. I had to get the advisor service.....more money....of course your business loves that. I have used your product for quite a few years, I would like to continue, but, if I encounter the problems that I had tonight, that will be the end of me using your company. The only thing that saved you is DEJA/ A VERY HELPFUL PERSON.... ALSO YOUR HELP SERVICE WAS NOT HELPFUL ON THIS ISSUE I HAD TONIGHT. THANK YOU! AND THANK DEJA........SHE GOT ME THROUGH YOUR MAZE.
Date published: 2021-05-18
Rated 1 out of 5 by from Poor software experience Had troubles in past years with software glitches, usually minor. This year extraordinarily bad. Sending back through to double charge for state. The two states downloaded the first time I was charged, went through the processing of the returns but then couldn't e file and then sent me back through the process of purchasing again. Can't e-file state and right now having problems accessing to be able to mail. I am not a novice with the software. You don't have a problem processing payments through and for your programs, you simply have a problem delivering what you sale. I can't afford that. Sorry doesn't get for the inconvenience and frustration.
Date published: 2021-05-18
Rated 5 out of 5 by from its cool easy awesome cool..easy to use its hard to mess up this program
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was easy, fast, and short Used the software for the first time. It was a lot easier that I expected, and even had "personal" touch, which actually relaxed me. I will not go back to my tax prep software. Great Job!
Date published: 2021-05-18
Rated 4 out of 5 by from Eaglebear It's impossible to access your account after making a login mistake.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2276
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is great It was fast and easy using Turbo tax and it was free
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax LIVE is worth the upgrade! If you're a DIY tax filer but have a few extra new forms to fill, instead of hiring a CPA, just opt for the TurboTax LIVE option. I was able to get 4 different questions answered by 4 different experts. Even multiple states, schedule C,E, K-1 1065 forms - they have a big team of helpful folks.
Date published: 2021-05-18
Rated 5 out of 5 by from Engineer using Turbo tax easy to follow and quick to fill it out if you have all your receipts with you. Tansfer direct from your bank your statements then your are done
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax has been a lifesaver!!!!!!! Truly feel so confident and safe while using TurboTax
Date published: 2021-05-18
Rated 4 out of 5 by from Not bad a little confusing I'm not sure why I paid for a service I purchased in a store for $80, and had to repurchased after filing online?
Date published: 2021-05-18
Rated 5 out of 5 by from Deja, assistant was great, she guided me through You need to fix or explain better at the end of the tax work when someone needs to pay there state taxes by Credit Card. I had to get the advisor service.....more money....of course your business loves that. I have used your product for quite a few years, I would like to continue, but, if I encounter the problems that I had tonight, that will be the end of me using your company. The only thing that saved you is DEJA/ A VERY HELPFUL PERSON.... ALSO YOUR HELP SERVICE WAS NOT HELPFUL ON THIS ISSUE I HAD TONIGHT. THANK YOU! AND THANK DEJA........SHE GOT ME THROUGH YOUR MAZE.
Date published: 2021-05-18
Rated 1 out of 5 by from Poor software experience Had troubles in past years with software glitches, usually minor. This year extraordinarily bad. Sending back through to double charge for state. The two states downloaded the first time I was charged, went through the processing of the returns but then couldn't e file and then sent me back through the process of purchasing again. Can't e-file state and right now having problems accessing to be able to mail. I am not a novice with the software. You don't have a problem processing payments through and for your programs, you simply have a problem delivering what you sale. I can't afford that. Sorry doesn't get for the inconvenience and frustration.
Date published: 2021-05-18
Rated 5 out of 5 by from its cool easy awesome cool..easy to use its hard to mess up this program
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was easy, fast, and short Used the software for the first time. It was a lot easier that I expected, and even had "personal" touch, which actually relaxed me. I will not go back to my tax prep software. Great Job!
Date published: 2021-05-18
Rated 4 out of 5 by from Eaglebear It's impossible to access your account after making a login mistake.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2276