TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax gave me a great first experience I was pleasantly surprised at how fast and accessible the site was.
Date published: 2023-03-05
Rated 4 out of 5 by from Great product! I've been using it for decades. TurboTax is easy to use. I find it frustrating, however, that every time I turn the computer back on I have to run another update to the program.
Date published: 2023-03-05
Rated 5 out of 5 by from Great user interface Very caring and communicative, provided very clear and thorough instructions to help the process go smoother.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Awesome Turbo Tax was easy to use software. It is a user friendly GUI and the tax experts are awesome to talk to.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is very helpful for basic returns. I have been using TurboTax for 5+ years. Seems to get better every year. Very helpful tips. Explains things very clearly.
Date published: 2023-03-05
Rated 5 out of 5 by from Works every time The expert was helpful and completed everything quickly.
Date published: 2023-03-05
Rated 4 out of 5 by from Need to reveal state taxes cost I was not aware that the state taxes cost $59 until after my credit card was charged. I only saw the price for the federal. I don't think that a company should be able to show 1 price and charge another.
Date published: 2023-03-05
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax seems less complicated for me as a senior than the other platforms I recommend Turbo Tax to everyone
Date published: 2023-03-05
Rated 5 out of 5 by from Easy, fast, affordable Absolutely no problems. Best deal ever! Saved over $100! This is the way to file.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is really easy to use They saved my info from the last two years, so filing was really simple and straightforward, since not a lot of things have changed with my financial situation. There was only one issue with changing the filing package I was using from "Deluxe" to the basic. But I called the customer service number and they showed me how to reset everything. Once that was straightened out, filing took no time at all, and I can trust it was done correctly. I tried to use another filing software program at first this year (after having used this one for the last two years, I had heard another one would be free and better.) But even though I should have been filing an EZ form, that other program was saying I should owe $4,000 and refused to take off the standard deduction. My taxes should have been very straightforward, and I didn't make enough to owe that kind of money! After filing with Turbotax, I got some money back instead of owing anything, and I trust my taxes were done correctly. I probably won't be trying to use another program again. Turbotax is the best and most reliable. Amazing how smooth it went after switching.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 2273
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax gave me a great first experience I was pleasantly surprised at how fast and accessible the site was.
Date published: 2023-03-05
Rated 4 out of 5 by from Great product! I've been using it for decades. TurboTax is easy to use. I find it frustrating, however, that every time I turn the computer back on I have to run another update to the program.
Date published: 2023-03-05
Rated 5 out of 5 by from Great user interface Very caring and communicative, provided very clear and thorough instructions to help the process go smoother.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax Awesome Turbo Tax was easy to use software. It is a user friendly GUI and the tax experts are awesome to talk to.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is very helpful for basic returns. I have been using TurboTax for 5+ years. Seems to get better every year. Very helpful tips. Explains things very clearly.
Date published: 2023-03-05
Rated 5 out of 5 by from Works every time The expert was helpful and completed everything quickly.
Date published: 2023-03-05
Rated 4 out of 5 by from Need to reveal state taxes cost I was not aware that the state taxes cost $59 until after my credit card was charged. I only saw the price for the federal. I don't think that a company should be able to show 1 price and charge another.
Date published: 2023-03-05
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax seems less complicated for me as a senior than the other platforms I recommend Turbo Tax to everyone
Date published: 2023-03-05
Rated 5 out of 5 by from Easy, fast, affordable Absolutely no problems. Best deal ever! Saved over $100! This is the way to file.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is really easy to use They saved my info from the last two years, so filing was really simple and straightforward, since not a lot of things have changed with my financial situation. There was only one issue with changing the filing package I was using from "Deluxe" to the basic. But I called the customer service number and they showed me how to reset everything. Once that was straightened out, filing took no time at all, and I can trust it was done correctly. I tried to use another filing software program at first this year (after having used this one for the last two years, I had heard another one would be free and better.) But even though I should have been filing an EZ form, that other program was saying I should owe $4,000 and refused to take off the standard deduction. My taxes should have been very straightforward, and I didn't make enough to owe that kind of money! After filing with Turbotax, I got some money back instead of owing anything, and I trust my taxes were done correctly. I probably won't be trying to use another program again. Turbotax is the best and most reliable. Amazing how smooth it went after switching.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 2273