TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo Tax is expensive The fees to file are too high. Will be trying a different company next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Job Turbo Tax I liked it and will use it again. I was unable to import my statements because of my somewhat limited experience with tech and found the process too confusing, but had no trouble entering them myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy I was easily able to follow the great instruction and complete my taxes in less than 90 minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxing Done Simple! TurboTax made iling my taxes easy as pie! Thanks TurboTax!
Date published: 2023-04-17
Rated 4 out of 5 by from Suggestions for improvement This is my first time using TurboTax and overall, I found the program to be informative, easy to follow and contained good explanations. However, I'd like to request that attention be paid to the reporting of RMDs - rollovers, taxable amounts, etc. I think part of the issue is that the federal 1099-R form does not direct financial institutions to report RMD amounts separately. This should be an easy addition to the form - the companies I deal with provide this information via a memo at the beginning of the year, and I now file this document with pending tax forms but - I have a situation where a distribution I receive is part RMD and part funds I can rollover into another qualified IRA. It would be so helpful if this was displayed in a more direct manner on the 1099-R, which I know you can't control. I've had to explain how this works to an accountant (!) - one who I no longer use. Also, most recently, I went to a local tax prep clinic, staffed by IRS certified folks, and they were all over the map on how to handle this situation. I chose to use TurboTax and I'm hoping I did it right!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax...EXCELLENT! Simple and easy to use. Instructions were very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you!!! First time tax preparer!!! It was super easy and best of all, it was free!!! Thank you!!! My first time filing and it was a piece of cake!!!
Date published: 2023-04-17
Rated 5 out of 5 by from More outstanding each and every year! I have been using Turbo Tax since 2006 and every single year it gets better and better, easy to use, and the best customer service! I always recommend Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Why do I get emails mentioning a refund? It always bugs me getting messages about getting the "maximum refund". It's like you assume I'm foolish enough to overpay my taxes. I never do.
Date published: 2023-04-17
Rated 5 out of 5 by from great it was great helped me through out the whole process
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2273
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is expensive The fees to file are too high. Will be trying a different company next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Job Turbo Tax I liked it and will use it again. I was unable to import my statements because of my somewhat limited experience with tech and found the process too confusing, but had no trouble entering them myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy I was easily able to follow the great instruction and complete my taxes in less than 90 minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxing Done Simple! TurboTax made iling my taxes easy as pie! Thanks TurboTax!
Date published: 2023-04-17
Rated 4 out of 5 by from Suggestions for improvement This is my first time using TurboTax and overall, I found the program to be informative, easy to follow and contained good explanations. However, I'd like to request that attention be paid to the reporting of RMDs - rollovers, taxable amounts, etc. I think part of the issue is that the federal 1099-R form does not direct financial institutions to report RMD amounts separately. This should be an easy addition to the form - the companies I deal with provide this information via a memo at the beginning of the year, and I now file this document with pending tax forms but - I have a situation where a distribution I receive is part RMD and part funds I can rollover into another qualified IRA. It would be so helpful if this was displayed in a more direct manner on the 1099-R, which I know you can't control. I've had to explain how this works to an accountant (!) - one who I no longer use. Also, most recently, I went to a local tax prep clinic, staffed by IRS certified folks, and they were all over the map on how to handle this situation. I chose to use TurboTax and I'm hoping I did it right!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax...EXCELLENT! Simple and easy to use. Instructions were very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you!!! First time tax preparer!!! It was super easy and best of all, it was free!!! Thank you!!! My first time filing and it was a piece of cake!!!
Date published: 2023-04-17
Rated 5 out of 5 by from More outstanding each and every year! I have been using Turbo Tax since 2006 and every single year it gets better and better, easy to use, and the best customer service! I always recommend Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Why do I get emails mentioning a refund? It always bugs me getting messages about getting the "maximum refund". It's like you assume I'm foolish enough to overpay my taxes. I never do.
Date published: 2023-04-17
Rated 5 out of 5 by from great it was great helped me through out the whole process
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2273