TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax was Amazing Lisa, was extremely knowledgeable, a great communicator, and helped me understand the parts of my return that I needed clarification. She was able to complete my return in a timely manner.
Date published: 2022-06-12
Rated 1 out of 5 by from Over charged, to the tune of $65.00, won't use! AGI was rejected twice, I know what I made! After speaking with Turbo Tax, was told to enter AGI as 0. So far, it has been accepted ... we'll see?
Date published: 2022-06-12
Rated 2 out of 5 by from Expensive I've been using TurboTax for a couple years now. I used to use TaxAct. I will be going back to TaxAct after the fees I paid to file this year, with almost no benefit. I could be filing for free most places. So TurboTax got their last dollar from me.
Date published: 2022-06-12
Rated 1 out of 5 by from VERY DISAPPOINTED I PURCHASED TURBO TAX DESKTOP BUSINESS TAX YEAR 2021 WIN DOWNLOAD AND TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2021 WIN DOWNLOAD WITH STATE. I PROCESSED MY 2021 1065 FORM RETURN OF PARTNERSHIP INCOME AND IT WAS ACCEPTED BY THE GOVERMENT. I OPENED MY HOME AND BUSINESS TAX PROGRAM. THE PROGRAM DID NOT PULL UP MY 2021 BUSINESS TAX RETURN. I FOUND THE FILE MYSELF AND CLICKED TO IMPORT AND RECEIVED THE FOLLOWING ERROR "SOME FORM SETS ARE NOT PRESENT ON THIS MACHINE. PLEASE INSTALL ALL FORMSETS". ERROR 190. I HAVE NEVER HAD ANY PROBLEMS WITH IMPORTING MY BUSINESS FILES INTO MY HOME & BUSINESS TURBO TAX PROGRAMS UNTIL NOW.
Date published: 2022-06-12
Rated 5 out of 5 by from RELIABLE I've used Turbo Tax for more than 2-decades and it has proven to be easy to use and comprehensive for filing personal income tax.
Date published: 2022-06-12
Rated 2 out of 5 by from TurboTax Business Has Room for Improvement $215 ($160 for Business, $55 for a State Fiduciary) is a lot of money for a product that is not fully baked. I purchased it for my mother's Estate tax return. I was able to complete the Federal and State returns but could not (1) connect to the server to download updates and (2) as a result of not having updates I could not file federal electronically. I am a long-time TurboTax Deluxe and Premium user and expected more and better.
Date published: 2022-06-12
Rated 2 out of 5 by from Does the job-barely Too many bugs make this program quite frustrating. Delayed filing due to bugs and forget the more exotic forms such as Form 116 and 2555, barely anything works. I only buy it because there is not a whole lot of competition in the space. Add to that the constant push for providing data and upselling. I really pay for my own torture with TurboTax.
Date published: 2022-06-12
Rated 5 out of 5 by from Turbo tax is easy to do My Friend Hunter Davenport told me about turbo tax
Date published: 2022-06-12
Rated 5 out of 5 by from TURBOTAX IS THE WAY TO GO BY ANY STANDARDS ITS A1 WONDERFUL EXPERTS AND EASY TO USE SOFTWARE AND REAL IMPORTANT
Date published: 2022-06-12
Rated 4 out of 5 by from Turbo Tax is Convenient It does the job. Sometimes trying to navigate back to a certain part can be hard
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was Amazing Lisa, was extremely knowledgeable, a great communicator, and helped me understand the parts of my return that I needed clarification. She was able to complete my return in a timely manner.
Date published: 2022-06-12
Rated 1 out of 5 by from Over charged, to the tune of $65.00, won't use! AGI was rejected twice, I know what I made! After speaking with Turbo Tax, was told to enter AGI as 0. So far, it has been accepted ... we'll see?
Date published: 2022-06-12
Rated 2 out of 5 by from Expensive I've been using TurboTax for a couple years now. I used to use TaxAct. I will be going back to TaxAct after the fees I paid to file this year, with almost no benefit. I could be filing for free most places. So TurboTax got their last dollar from me.
Date published: 2022-06-12
Rated 1 out of 5 by from VERY DISAPPOINTED I PURCHASED TURBO TAX DESKTOP BUSINESS TAX YEAR 2021 WIN DOWNLOAD AND TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2021 WIN DOWNLOAD WITH STATE. I PROCESSED MY 2021 1065 FORM RETURN OF PARTNERSHIP INCOME AND IT WAS ACCEPTED BY THE GOVERMENT. I OPENED MY HOME AND BUSINESS TAX PROGRAM. THE PROGRAM DID NOT PULL UP MY 2021 BUSINESS TAX RETURN. I FOUND THE FILE MYSELF AND CLICKED TO IMPORT AND RECEIVED THE FOLLOWING ERROR "SOME FORM SETS ARE NOT PRESENT ON THIS MACHINE. PLEASE INSTALL ALL FORMSETS". ERROR 190. I HAVE NEVER HAD ANY PROBLEMS WITH IMPORTING MY BUSINESS FILES INTO MY HOME & BUSINESS TURBO TAX PROGRAMS UNTIL NOW.
Date published: 2022-06-12
Rated 5 out of 5 by from RELIABLE I've used Turbo Tax for more than 2-decades and it has proven to be easy to use and comprehensive for filing personal income tax.
Date published: 2022-06-12
Rated 2 out of 5 by from TurboTax Business Has Room for Improvement $215 ($160 for Business, $55 for a State Fiduciary) is a lot of money for a product that is not fully baked. I purchased it for my mother's Estate tax return. I was able to complete the Federal and State returns but could not (1) connect to the server to download updates and (2) as a result of not having updates I could not file federal electronically. I am a long-time TurboTax Deluxe and Premium user and expected more and better.
Date published: 2022-06-12
Rated 2 out of 5 by from Does the job-barely Too many bugs make this program quite frustrating. Delayed filing due to bugs and forget the more exotic forms such as Form 116 and 2555, barely anything works. I only buy it because there is not a whole lot of competition in the space. Add to that the constant push for providing data and upselling. I really pay for my own torture with TurboTax.
Date published: 2022-06-12
Rated 5 out of 5 by from Turbo tax is easy to do My Friend Hunter Davenport told me about turbo tax
Date published: 2022-06-12
Rated 5 out of 5 by from TURBOTAX IS THE WAY TO GO BY ANY STANDARDS ITS A1 WONDERFUL EXPERTS AND EASY TO USE SOFTWARE AND REAL IMPORTANT
Date published: 2022-06-12
Rated 4 out of 5 by from Turbo Tax is Convenient It does the job. Sometimes trying to navigate back to a certain part can be hard
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 228