TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from 2 accounts I've used turbo tax for 3 years. Forgetfully I created a second account. I wish there was aa way to consolidate the info into the primary one and delete the other. If there is a way please email me. All of my info is correct on both (name, ssn, etc) does the tool recognize duplicates?
Date published: 2021-05-28
Rated 4 out of 5 by from TurboTax is pretty easy... I love the process, but, getting back to the line details at time of review can be frustrating.
Date published: 2021-05-28
Rated 5 out of 5 by from TurboTax is Helpful! The entire time my expert Ken was very helpful and patient. He explained things in a way I could understand and he even explained the process of everything. He was also quick to ease any fears I had.
Date published: 2021-05-28
Rated 5 out of 5 by from turbotax is very helpful very patient and helpful agents. They took their time with patience and information. I appreciate Joseph from Massachusetts her his help and patience
Date published: 2021-05-28
Rated 5 out of 5 by from Thanks TurboTax Live! Having an agent guide me through the whole filing process took a lot of stress off off me. Rebecca was very helpful and knowledgeable, thank you so much.
Date published: 2021-05-28
Rated 5 out of 5 by from Kudos for a personable online service! Being able to talk with a person and without having to go out of your way to an office!--makes the experience bearable, indeed pleasant--at least it was with my expert! One area for improvement is the submission of documents: I had problems submitting photos of required docs and the process required one too many steps--issues I did not have when I tried to upload photos in the non full service TurboTax.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Awsome I had a great experience with TurboTax Deluxe they helped me file when I was having Issues.
Date published: 2021-05-28
Rated 4 out of 5 by from Wonderful I enjoyed turbo tax it was a great experience as always. But in my situation should have got basic tax prep.
Date published: 2021-05-28
Rated 5 out of 5 by from Great experience!!!!! Karen was extremely knowledgeable, professional, and caring all at the same time....not to mention expedient! We even shared a few laughs together. Thank you Karen!
Date published: 2021-05-28
Rated 5 out of 5 by from Great help Responsive, well-informed. I had a complicated situation because I moved states and jobs multiple times, so it was confusing doing them on my own, but I was very pleasantly surprised with Turbo Tax and Ustavi's help.
Date published: 2021-05-28
All TurboTax® Offerings Reviews - Page 228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 2 accounts I've used turbo tax for 3 years. Forgetfully I created a second account. I wish there was aa way to consolidate the info into the primary one and delete the other. If there is a way please email me. All of my info is correct on both (name, ssn, etc) does the tool recognize duplicates?
Date published: 2021-05-28
Rated 4 out of 5 by from TurboTax is pretty easy... I love the process, but, getting back to the line details at time of review can be frustrating.
Date published: 2021-05-28
Rated 5 out of 5 by from TurboTax is Helpful! The entire time my expert Ken was very helpful and patient. He explained things in a way I could understand and he even explained the process of everything. He was also quick to ease any fears I had.
Date published: 2021-05-28
Rated 5 out of 5 by from turbotax is very helpful very patient and helpful agents. They took their time with patience and information. I appreciate Joseph from Massachusetts her his help and patience
Date published: 2021-05-28
Rated 5 out of 5 by from Thanks TurboTax Live! Having an agent guide me through the whole filing process took a lot of stress off off me. Rebecca was very helpful and knowledgeable, thank you so much.
Date published: 2021-05-28
Rated 5 out of 5 by from Kudos for a personable online service! Being able to talk with a person and without having to go out of your way to an office!--makes the experience bearable, indeed pleasant--at least it was with my expert! One area for improvement is the submission of documents: I had problems submitting photos of required docs and the process required one too many steps--issues I did not have when I tried to upload photos in the non full service TurboTax.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Awsome I had a great experience with TurboTax Deluxe they helped me file when I was having Issues.
Date published: 2021-05-28
Rated 4 out of 5 by from Wonderful I enjoyed turbo tax it was a great experience as always. But in my situation should have got basic tax prep.
Date published: 2021-05-28
Rated 5 out of 5 by from Great experience!!!!! Karen was extremely knowledgeable, professional, and caring all at the same time....not to mention expedient! We even shared a few laughs together. Thank you Karen!
Date published: 2021-05-28
Rated 5 out of 5 by from Great help Responsive, well-informed. I had a complicated situation because I moved states and jobs multiple times, so it was confusing doing them on my own, but I was very pleasantly surprised with Turbo Tax and Ustavi's help.
Date published: 2021-05-28
All TurboTax® Offerings Reviews - Page 228