TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Great Service! Monita was the best! Great service! Timely with her responses. Monita was great!
Date published: 2021-08-17
Rated 5 out of 5 by from completely satisfied I finally filed my taxes in august this year with the help of Rashonda with live support. She provided excellent service and guided me through quickly and knowledgeably. I would reccommend Turbo tax to everyone. I have only used Turbo tax for the past 6 years and have never had a complaint. Thank you Turbo tax and staff.
Date published: 2021-08-17
Rated 5 out of 5 by from Turbotax is great! Both Tax experts were very knowledgable and stay politely on top of me, as my timeline kept getting pushed back.
Date published: 2021-08-17
Rated 5 out of 5 by from TURBO TAX EXCELLENT SERVICE AND COMMUNICATION DURING THE PROCESS
Date published: 2021-08-17
Rated 5 out of 5 by from The best they the truth Made it a great experience no sweat they are the real tax pros
Date published: 2021-08-17
Rated 5 out of 5 by from Great Always a great thing to get it done by turbo tax its amazing
Date published: 2021-08-17
Rated 5 out of 5 by from Very Thorough! TurboTax has asked me more questions to find deductions than any of my tax preparers have for decades! It makes me happy that I found TurboTax an sad that it took me so long to take the leap.
Date published: 2021-08-17
Rated 5 out of 5 by from Turb Tax is easy and GREAT! I would prefer if they had a ? mark next to a Q, just in case I was not understanding the information that was need.
Date published: 2021-08-17
Rated 3 out of 5 by from Hard to use, not intuitive tax software I have been using turbotax for about 15 years but finding it harder and harder to use. The software is not very intuitive, you have to know exactly what you are looking for and look for it in turbotax, which is very hard to find the exact form. I suggest Turbotax change the software to just the format of fillable tax forms, with the ability to click on each item and find more explaination. I know some tax softwares do exactly this way and I am considering trying those.....
Date published: 2021-08-17
Rated 5 out of 5 by from Turbo tax is a great online service. Great experience. I had great service made it very easy. Hopefully will return next year and get money
Date published: 2021-08-17
All TurboTax® Offerings Reviews - Page 228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service! Monita was the best! Great service! Timely with her responses. Monita was great!
Date published: 2021-08-17
Rated 5 out of 5 by from completely satisfied I finally filed my taxes in august this year with the help of Rashonda with live support. She provided excellent service and guided me through quickly and knowledgeably. I would reccommend Turbo tax to everyone. I have only used Turbo tax for the past 6 years and have never had a complaint. Thank you Turbo tax and staff.
Date published: 2021-08-17
Rated 5 out of 5 by from Turbotax is great! Both Tax experts were very knowledgable and stay politely on top of me, as my timeline kept getting pushed back.
Date published: 2021-08-17
Rated 5 out of 5 by from TURBO TAX EXCELLENT SERVICE AND COMMUNICATION DURING THE PROCESS
Date published: 2021-08-17
Rated 5 out of 5 by from The best they the truth Made it a great experience no sweat they are the real tax pros
Date published: 2021-08-17
Rated 5 out of 5 by from Great Always a great thing to get it done by turbo tax its amazing
Date published: 2021-08-17
Rated 5 out of 5 by from Very Thorough! TurboTax has asked me more questions to find deductions than any of my tax preparers have for decades! It makes me happy that I found TurboTax an sad that it took me so long to take the leap.
Date published: 2021-08-17
Rated 5 out of 5 by from Turb Tax is easy and GREAT! I would prefer if they had a ? mark next to a Q, just in case I was not understanding the information that was need.
Date published: 2021-08-17
Rated 3 out of 5 by from Hard to use, not intuitive tax software I have been using turbotax for about 15 years but finding it harder and harder to use. The software is not very intuitive, you have to know exactly what you are looking for and look for it in turbotax, which is very hard to find the exact form. I suggest Turbotax change the software to just the format of fillable tax forms, with the ability to click on each item and find more explaination. I know some tax softwares do exactly this way and I am considering trying those.....
Date published: 2021-08-17
Rated 5 out of 5 by from Turbo tax is a great online service. Great experience. I had great service made it very easy. Hopefully will return next year and get money
Date published: 2021-08-17
All TurboTax® Offerings Reviews - Page 228