TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from I like Turbo Tax Always an easy to follow tax filing experience and filing.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbotax is perfectly Serviceable Turbotax is certainly an acceptable tax filing software, however, the length of install on a 2019 Windows 10 machine is slow. The process is simple to follow and the software leads you through it without any trouble. I have used Turbotax for years and will continue to do so in the future.
Date published: 2021-05-03
Rated 4 out of 5 by from Tax Returns are easy to complete. I have used Turbo Tax for many years. I was an enrolled agent many years ago - I let it lapse after using it for three years - and this program is very complete.
Date published: 2021-05-03
Rated 5 out of 5 by from so easy Used Turbo Tax for 9 years in a row now...they make it so easy, I also appreciated the live support
Date published: 2021-05-03
Rated 5 out of 5 by from I have used TurboTax for years It is always easy to use the step by step walk through the tax forms. It tells you if you are missing anything or have made a mistake. I file with 2 schedule C businesses and it helps to know I can feel confident in my tax filing.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax User for 20+ Years The software gets easier to use every year, even with some significant changes from the government or Turbo Tax simplifications.
Date published: 2021-05-03
Rated 2 out of 5 by from Topics are Limited in Scope I will be using another tax software next year. Questions that I have and possible scenarios for some topics are lacking.
Date published: 2021-05-03
Rated 3 out of 5 by from Kind of works While using the software is mostly self explanatory, filing your returns can be challenging. Make sure you record your PIN number because you will need last years PIN number to file this years return. Updater for turbo tax is a pain and many times the auto updater doesn't work. I feel for people who may not be extremely computer savy should this problem occur for them.
Date published: 2021-05-03
Rated 3 out of 5 by from Product Feedback I initially thought I needed to file taxes for 2 states. Your system first collects the filing fees, then presents options to review with a tax specialist. After review I realized I do not need to file a 2nd state tax return. But since I had made a payment, I couldn't backtrack or delete the unfiled return. I had no choice but to continue filing both state returns. This is a very poor product design, I should be able to delete a state return at any point before filing it.
Date published: 2021-05-03
Rated 4 out of 5 by from Easy to use. Slow in some instances All was easy with the exception of the handling of NYS Unemployment at theStatelevel
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2269
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I like Turbo Tax Always an easy to follow tax filing experience and filing.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbotax is perfectly Serviceable Turbotax is certainly an acceptable tax filing software, however, the length of install on a 2019 Windows 10 machine is slow. The process is simple to follow and the software leads you through it without any trouble. I have used Turbotax for years and will continue to do so in the future.
Date published: 2021-05-03
Rated 4 out of 5 by from Tax Returns are easy to complete. I have used Turbo Tax for many years. I was an enrolled agent many years ago - I let it lapse after using it for three years - and this program is very complete.
Date published: 2021-05-03
Rated 5 out of 5 by from so easy Used Turbo Tax for 9 years in a row now...they make it so easy, I also appreciated the live support
Date published: 2021-05-03
Rated 5 out of 5 by from I have used TurboTax for years It is always easy to use the step by step walk through the tax forms. It tells you if you are missing anything or have made a mistake. I file with 2 schedule C businesses and it helps to know I can feel confident in my tax filing.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax User for 20+ Years The software gets easier to use every year, even with some significant changes from the government or Turbo Tax simplifications.
Date published: 2021-05-03
Rated 2 out of 5 by from Topics are Limited in Scope I will be using another tax software next year. Questions that I have and possible scenarios for some topics are lacking.
Date published: 2021-05-03
Rated 3 out of 5 by from Kind of works While using the software is mostly self explanatory, filing your returns can be challenging. Make sure you record your PIN number because you will need last years PIN number to file this years return. Updater for turbo tax is a pain and many times the auto updater doesn't work. I feel for people who may not be extremely computer savy should this problem occur for them.
Date published: 2021-05-03
Rated 3 out of 5 by from Product Feedback I initially thought I needed to file taxes for 2 states. Your system first collects the filing fees, then presents options to review with a tax specialist. After review I realized I do not need to file a 2nd state tax return. But since I had made a payment, I couldn't backtrack or delete the unfiled return. I had no choice but to continue filing both state returns. This is a very poor product design, I should be able to delete a state return at any point before filing it.
Date published: 2021-05-03
Rated 4 out of 5 by from Easy to use. Slow in some instances All was easy with the exception of the handling of NYS Unemployment at theStatelevel
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2269