TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from 5 STAR TAX HELP Turbo Tax made the chore of doing the taxes a much easier task. They bring out the Big Guns to help get all the deductions that you can possibly get. Thank you for the help
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is funcional TurboTax makes filling up forms methodically with easy-to-understand instructions or explanations.
Date published: 2023-04-16
Rated 5 out of 5 by from One of the best Tax software It is a great product to use to self do your taxes. It took me less that 48 hours to file the taxes.
Date published: 2023-04-16
Rated 3 out of 5 by from Fast, Easy, but expensive I have been using Turbo Tax for 9 years. The price just keeps getting higher, with no discernible improvements to the process or value. This will be my last year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to use, very informative. Easy to file. Clear instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the stuff! Turbo Tax makes my tax life easier than a dog's life. (not really)
Date published: 2023-04-16
Rated 3 out of 5 by from Great software It's an ok software. Too expensive, I get to do all the work and try to sell you all kind of stuff.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbotax is awesone This year I didn't have to consult with anyone, online search brough back to turbotax page. Unfortunately, if I do the same search within TurboTax, I don't get the answer.
Date published: 2023-04-16
Rated 3 out of 5 by from Odd that you have to pay for customer service You disguise it as having an accountant on call, but I had to search the Internet for an answer to a question related to the product. Disappointing, but not surprising from Intuit, where my wrestling as a CEO of a small company with quickbooks is the single largest administrative task I have. Total waste of time
Date published: 2023-04-16
Rated 3 out of 5 by from Poor time to ask for Drivers License In general it was a positive experience this year, BUT there was a moment after entering my bank info for Federal return direct deposit when the app asked for my drivers license and something about the timing of that request was so discordant that I felt real rage. The feeling was "I thought I was done, what's going on now, how much more data entry is left to go?" Maybe consider collecting drivers license info earlier in the process instead of at the end because that was very frustrating.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2269
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 5 STAR TAX HELP Turbo Tax made the chore of doing the taxes a much easier task. They bring out the Big Guns to help get all the deductions that you can possibly get. Thank you for the help
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is funcional TurboTax makes filling up forms methodically with easy-to-understand instructions or explanations.
Date published: 2023-04-16
Rated 5 out of 5 by from One of the best Tax software It is a great product to use to self do your taxes. It took me less that 48 hours to file the taxes.
Date published: 2023-04-16
Rated 3 out of 5 by from Fast, Easy, but expensive I have been using Turbo Tax for 9 years. The price just keeps getting higher, with no discernible improvements to the process or value. This will be my last year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to use, very informative. Easy to file. Clear instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the stuff! Turbo Tax makes my tax life easier than a dog's life. (not really)
Date published: 2023-04-16
Rated 3 out of 5 by from Great software It's an ok software. Too expensive, I get to do all the work and try to sell you all kind of stuff.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbotax is awesone This year I didn't have to consult with anyone, online search brough back to turbotax page. Unfortunately, if I do the same search within TurboTax, I don't get the answer.
Date published: 2023-04-16
Rated 3 out of 5 by from Odd that you have to pay for customer service You disguise it as having an accountant on call, but I had to search the Internet for an answer to a question related to the product. Disappointing, but not surprising from Intuit, where my wrestling as a CEO of a small company with quickbooks is the single largest administrative task I have. Total waste of time
Date published: 2023-04-16
Rated 3 out of 5 by from Poor time to ask for Drivers License In general it was a positive experience this year, BUT there was a moment after entering my bank info for Federal return direct deposit when the app asked for my drivers license and something about the timing of that request was so discordant that I felt real rage. The feeling was "I thought I was done, what's going on now, how much more data entry is left to go?" Maybe consider collecting drivers license info earlier in the process instead of at the end because that was very frustrating.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2269