TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for several and am pleased with the product. The live chat for questions was very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was Great and Saved me a lot TurboTax got me through three hurdles I've never had to work before and saved me the time and expense of having to go to a Tax advisor. I've used TurboTax since it first came on the market and would highly recommend to anyone.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo is easy and very helpful It walks you right through it and answers questions along the way.
Date published: 2022-04-09
Rated 1 out of 5 by from E-Filing is Too Expensive Otherwise TurboTax is ok E-Filing is Too Expensive Otherwise TurboTax is ok. They sucker you into the e-file process then hit you with $25 charge and another $60 for the processor. What a joke. I'll use a tax preparing next year.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax makes tax filing better! When you have a question the help tools are easy to access and read. If you still have questions TurboTax has live agent chats to further assist. Not sure why anyone would try to file their taxes without TurboTax.
Date published: 2022-04-09
Rated 3 out of 5 by from Crashes on some Windows systems and it very slow I've been using Turbotax for over 20 years but the last two years (2020 and 2021) have been very frustrating because the system crashes or hangs up when it tries to install updates and I have to manually uninstall it and re-install with updates turned off in order to get it to work. (And when I tell Windows to uninstall it it failes.) I then go to another computer, which has a very limited capacity but somehow will (eventually) load the return and submit it. Turbotax help has been of no help whatsoever. I developed software for over 40 years and I think I know the problem. Turbotax tries to make use of some Windows features that appear not to work on my system, despite the fact that I've had it checked out twice at local computer repair outlets. If they were truly professional software developers they would have more stand-alone capability instead of relying on obscure Windows features.
Date published: 2022-04-09
Rated 4 out of 5 by from TT for 2021 is somewhat confusing Been using TT exclusively for about 14 years now. Has been basically an effortless, smooth process until this year
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome! Easy! TurboTax takes the stress out of filing! Easy to do! feel confident doing them myself!!! Highly recommend !!!
Date published: 2022-04-09
Rated 4 out of 5 by from Married vs Single This was our first year together and we could not compare married vs single, which is too bad, so we just had to believe Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax made my life easier! Turbo walked me through all the steps, it was simple to follow along. I did enter my info manually only because I didn't have access to upload documents. I plan to use Turbo again next year.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2267
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for several and am pleased with the product. The live chat for questions was very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was Great and Saved me a lot TurboTax got me through three hurdles I've never had to work before and saved me the time and expense of having to go to a Tax advisor. I've used TurboTax since it first came on the market and would highly recommend to anyone.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo is easy and very helpful It walks you right through it and answers questions along the way.
Date published: 2022-04-09
Rated 1 out of 5 by from E-Filing is Too Expensive Otherwise TurboTax is ok E-Filing is Too Expensive Otherwise TurboTax is ok. They sucker you into the e-file process then hit you with $25 charge and another $60 for the processor. What a joke. I'll use a tax preparing next year.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax makes tax filing better! When you have a question the help tools are easy to access and read. If you still have questions TurboTax has live agent chats to further assist. Not sure why anyone would try to file their taxes without TurboTax.
Date published: 2022-04-09
Rated 3 out of 5 by from Crashes on some Windows systems and it very slow I've been using Turbotax for over 20 years but the last two years (2020 and 2021) have been very frustrating because the system crashes or hangs up when it tries to install updates and I have to manually uninstall it and re-install with updates turned off in order to get it to work. (And when I tell Windows to uninstall it it failes.) I then go to another computer, which has a very limited capacity but somehow will (eventually) load the return and submit it. Turbotax help has been of no help whatsoever. I developed software for over 40 years and I think I know the problem. Turbotax tries to make use of some Windows features that appear not to work on my system, despite the fact that I've had it checked out twice at local computer repair outlets. If they were truly professional software developers they would have more stand-alone capability instead of relying on obscure Windows features.
Date published: 2022-04-09
Rated 4 out of 5 by from TT for 2021 is somewhat confusing Been using TT exclusively for about 14 years now. Has been basically an effortless, smooth process until this year
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome! Easy! TurboTax takes the stress out of filing! Easy to do! feel confident doing them myself!!! Highly recommend !!!
Date published: 2022-04-09
Rated 4 out of 5 by from Married vs Single This was our first year together and we could not compare married vs single, which is too bad, so we just had to believe Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax made my life easier! Turbo walked me through all the steps, it was simple to follow along. I did enter my info manually only because I didn't have access to upload documents. I plan to use Turbo again next year.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2267