TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from 2022 version slightly improved. TurboTax is finally improving the integration with QuickBooks. However, the work is still not seamless. For example, TurboTax lumped together the estimated taxes paid therefore causing a manual override to split the total into each quarterly payment.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax is annoying and overpriced There is no clear way to get rid of things you don't want. It forced me to include Mileage deductions for a business for which we have no mileage. (I spent nearly an hour trying to change this to no avail.) It also forced me to go through all the expenses/deductions when I ALREADY KNOW we will use the standard deduction as we do EVERY YEAR. Just let me choose to take the standard deduction and save hours of my life. I really hate Turbo Tax. But I used it again...
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome Its very easy to use and we have used it for years now.
Date published: 2023-04-16
Rated 1 out of 5 by from Auful!! Taxes rejected. TurboTax omitted dashes in Payers TIN on two 1099R's. Except for missing dashes, numbers cited by IRS as incorrect are correct! With no time remaining to file I'll have to go to a tax professional. Last time I use TurboTax!
Date published: 2023-04-16
Rated 5 out of 5 by from So Easy To Use TurboTax walks you through the whole process. All you have to do is enter the amount and answer questions that are self explanatory. If for some reason you don't understand what the question is, there's a tab that will answer your question.
Date published: 2023-04-16
Rated 1 out of 5 by from Service level changed. The software has recommended options that have me owing money to the IRS. Even when I try to put in the correct numbers I'm rerouted and asked to "fix" my return. I will work had to find a different service for future years.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax 20 plus years and still going. makes it easy everytime
Date published: 2023-04-16
Rated 5 out of 5 by from Mostly great TurboTax Home & Business I found it depressing that TurboTax Deluxe can handle income on Schedule C, but not deductible expenses, nor self-employed medical insurance premiums, forcing a sad need to upgrade to Home and Business for $50. But such is life. Mostly TurboTax is clear and easy to follow. But if you have a question, the online help is weak (I sent a couple of separate reviews on that). If you have an error or TurboTax flags a form because it needs more information, typically TurboTax won't give specific information about what that error is, or what specific information is needed, or what specific box needs to be filled in. It isn't all that helpful in pinpointing the exact error and explaining a solution. I think the form editors could pay a bit more attention to the names of the TurboTax boxes vs what comes on the forms from brokerages, etc. For example, TurboTax asked for the payer's "FEIN" one time, and another time it asked for the payer's "Federal ID Number", but both times the form sent to be from the financial institution labeled that box as "Payer's TIN". And for this review ... what does "nickname already used" mean? Shouldn't I be using my usual nickname? I have to make up a new one?
Date published: 2023-04-16
Rated 5 out of 5 by from Great way to do taxes Great tool for understanding the income tax documents you are filing
Date published: 2023-04-16
Rated 5 out of 5 by from great option to file my tax.Ipresere to do my tax easy to use,informative,if you like to learn on your way ,use turbo tax.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2266
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 version slightly improved. TurboTax is finally improving the integration with QuickBooks. However, the work is still not seamless. For example, TurboTax lumped together the estimated taxes paid therefore causing a manual override to split the total into each quarterly payment.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax is annoying and overpriced There is no clear way to get rid of things you don't want. It forced me to include Mileage deductions for a business for which we have no mileage. (I spent nearly an hour trying to change this to no avail.) It also forced me to go through all the expenses/deductions when I ALREADY KNOW we will use the standard deduction as we do EVERY YEAR. Just let me choose to take the standard deduction and save hours of my life. I really hate Turbo Tax. But I used it again...
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome Its very easy to use and we have used it for years now.
Date published: 2023-04-16
Rated 1 out of 5 by from Auful!! Taxes rejected. TurboTax omitted dashes in Payers TIN on two 1099R's. Except for missing dashes, numbers cited by IRS as incorrect are correct! With no time remaining to file I'll have to go to a tax professional. Last time I use TurboTax!
Date published: 2023-04-16
Rated 5 out of 5 by from So Easy To Use TurboTax walks you through the whole process. All you have to do is enter the amount and answer questions that are self explanatory. If for some reason you don't understand what the question is, there's a tab that will answer your question.
Date published: 2023-04-16
Rated 1 out of 5 by from Service level changed. The software has recommended options that have me owing money to the IRS. Even when I try to put in the correct numbers I'm rerouted and asked to "fix" my return. I will work had to find a different service for future years.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax 20 plus years and still going. makes it easy everytime
Date published: 2023-04-16
Rated 5 out of 5 by from Mostly great TurboTax Home & Business I found it depressing that TurboTax Deluxe can handle income on Schedule C, but not deductible expenses, nor self-employed medical insurance premiums, forcing a sad need to upgrade to Home and Business for $50. But such is life. Mostly TurboTax is clear and easy to follow. But if you have a question, the online help is weak (I sent a couple of separate reviews on that). If you have an error or TurboTax flags a form because it needs more information, typically TurboTax won't give specific information about what that error is, or what specific information is needed, or what specific box needs to be filled in. It isn't all that helpful in pinpointing the exact error and explaining a solution. I think the form editors could pay a bit more attention to the names of the TurboTax boxes vs what comes on the forms from brokerages, etc. For example, TurboTax asked for the payer's "FEIN" one time, and another time it asked for the payer's "Federal ID Number", but both times the form sent to be from the financial institution labeled that box as "Payer's TIN". And for this review ... what does "nickname already used" mean? Shouldn't I be using my usual nickname? I have to make up a new one?
Date published: 2023-04-16
Rated 5 out of 5 by from Great way to do taxes Great tool for understanding the income tax documents you are filing
Date published: 2023-04-16
Rated 5 out of 5 by from great option to file my tax.Ipresere to do my tax easy to use,informative,if you like to learn on your way ,use turbo tax.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2266