TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I love Turbo Tax -- Well Designed UI/UX I am consistently impressed with Turbo Tax. It sets a high bar for other software product designers!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome!! Tax expert was quick, prompt, and very helpful in understanding our situation
Date published: 2021-05-12
Rated 1 out of 5 by from 4 hours to e-file my returns! It took 4 hours to e-file my returns and 3 calls to Turbo Tax to resolve. Never had a problem in years past until now. Disappointed in the software but the service people were decent to deal with.
Date published: 2021-05-12
Rated 5 out of 5 by from VERY GOOD It worked out Great! Very East to use....I will use it again next year
Date published: 2021-05-12
Rated 3 out of 5 by from Could be better Nicolette was good, but review with Quality took a long time & asked me for more info after 7 days and then suggested I should file myself of they will file an extension
Date published: 2021-05-12
Rated 5 out of 5 by from Worth every penny I was incredibly stressed over filing my taxes this year because of multiple unusual tax situations, and because of that I put off filing way too long. I tried to go to a local CPA and they laughed when I asked if they had availability. I was sure I had run out of choices and would be doing my taxes alone with no guidance. Jayda was so awesome and patient with me--she answered all my questions and handled everything.
Date published: 2021-05-12
Rated 5 out of 5 by from turbotax is great to file your returns the questions ask by turbotax educates you more on the specifics of how and what you can file.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax is mostly awesome I have been using Turbo Tax for years. It seems to work for me..
Date published: 2021-05-12
Rated 5 out of 5 by from I've been using TurboTax for about 15 yrs I love that TurboTax carries over all my information when I start each year, which saves me lots of time and typing. It asks all the right questions, so it's easy to fill out the forms properly. And the reviews and error finding makes me feel confident when I file that I've done it all right.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbotax User since 1987 Started with standard TT. Now using Premier to handle investments, IRA distributions, etc. I use step-by-step which can be confusing at times. For example could have been more clear about handling IRA RMD's for 2020 because of the waiver. But I usually get through everything with minimum interaction with help personnel. No audits while using TT.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 2263
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax -- Well Designed UI/UX I am consistently impressed with Turbo Tax. It sets a high bar for other software product designers!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome!! Tax expert was quick, prompt, and very helpful in understanding our situation
Date published: 2021-05-12
Rated 1 out of 5 by from 4 hours to e-file my returns! It took 4 hours to e-file my returns and 3 calls to Turbo Tax to resolve. Never had a problem in years past until now. Disappointed in the software but the service people were decent to deal with.
Date published: 2021-05-12
Rated 5 out of 5 by from VERY GOOD It worked out Great! Very East to use....I will use it again next year
Date published: 2021-05-12
Rated 3 out of 5 by from Could be better Nicolette was good, but review with Quality took a long time & asked me for more info after 7 days and then suggested I should file myself of they will file an extension
Date published: 2021-05-12
Rated 5 out of 5 by from Worth every penny I was incredibly stressed over filing my taxes this year because of multiple unusual tax situations, and because of that I put off filing way too long. I tried to go to a local CPA and they laughed when I asked if they had availability. I was sure I had run out of choices and would be doing my taxes alone with no guidance. Jayda was so awesome and patient with me--she answered all my questions and handled everything.
Date published: 2021-05-12
Rated 5 out of 5 by from turbotax is great to file your returns the questions ask by turbotax educates you more on the specifics of how and what you can file.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax is mostly awesome I have been using Turbo Tax for years. It seems to work for me..
Date published: 2021-05-12
Rated 5 out of 5 by from I've been using TurboTax for about 15 yrs I love that TurboTax carries over all my information when I start each year, which saves me lots of time and typing. It asks all the right questions, so it's easy to fill out the forms properly. And the reviews and error finding makes me feel confident when I file that I've done it all right.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbotax User since 1987 Started with standard TT. Now using Premier to handle investments, IRA distributions, etc. I use step-by-step which can be confusing at times. For example could have been more clear about handling IRA RMD's for 2020 because of the waiver. But I usually get through everything with minimum interaction with help personnel. No audits while using TT.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 2263