TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax Failed Me IRS rejected return multiple times with error code IND-031-04. TT repaired the problem multiple times and still no acceptance. Needed help support from TT but couldn't find a person to talk to. Very confusing support process. I guess I now have have to mail my returns in. Extremely frustrated and disappointed with lack of TT customer support.
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax worked well ... But TurboTax Business worked very well for a Trust return. It was advantageous to be able to start with the previous year's TurboTax filing. BUT!!! The Trust had only ONE source of income and received a single complete broker's 1099. Although TT Premier (personal) easily imports 1099's, TT Business DOES NOT. One year, my fat-fingered manual entry caused a ~ $10,000 mistake (mostly, missing decimal point and fortunately caught and corrected before filing). TT can import 1099s, but continues to refuse to include this feature in the more expensive TT Business. This makes entry of bank interest and financial accounts income hazardous and complicated FOR NO REASON!
Date published: 2021-05-03
Rated 5 out of 5 by from Saved a ton of time I've done my taxes by hand for years. For the last two years I switched to TurboTax and I am glad that I did! I saved myself a ton of time on figuring out how to manage and sell my rental property. This year I had a question and a turbotax tax professional answered it within 15 minutes. Best money I've spent all year.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is Awesome! I use it every Year! Turbo Tax was very easy to use. The support person stayed on the phone till I was done. Very helpful!! A+
Date published: 2021-05-03
Rated 4 out of 5 by from Easy to complete Turbo tax is easy, most of the information is done for you to review prior to completing your taxes. Love it
Date published: 2021-05-03
Rated 4 out of 5 by from great It was a great experience and my expert was great.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is awesome Great experience, easy to use. Definitely recommend.
Date published: 2021-05-03
Rated 5 out of 5 by from turbotax is awesome Kristina was wonderful and very helpful to me. She guilded me through all the screen with an array of vast knowledge.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Easy To Use We have used Turbo Tax for years and have been extremely satisfied.
Date published: 2021-05-03
Rated 5 out of 5 by from Just Super Easy to follow for completion on tax forms and excellent service using call back option when I had a question
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2262
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax Failed Me IRS rejected return multiple times with error code IND-031-04. TT repaired the problem multiple times and still no acceptance. Needed help support from TT but couldn't find a person to talk to. Very confusing support process. I guess I now have have to mail my returns in. Extremely frustrated and disappointed with lack of TT customer support.
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax worked well ... But TurboTax Business worked very well for a Trust return. It was advantageous to be able to start with the previous year's TurboTax filing. BUT!!! The Trust had only ONE source of income and received a single complete broker's 1099. Although TT Premier (personal) easily imports 1099's, TT Business DOES NOT. One year, my fat-fingered manual entry caused a ~ $10,000 mistake (mostly, missing decimal point and fortunately caught and corrected before filing). TT can import 1099s, but continues to refuse to include this feature in the more expensive TT Business. This makes entry of bank interest and financial accounts income hazardous and complicated FOR NO REASON!
Date published: 2021-05-03
Rated 5 out of 5 by from Saved a ton of time I've done my taxes by hand for years. For the last two years I switched to TurboTax and I am glad that I did! I saved myself a ton of time on figuring out how to manage and sell my rental property. This year I had a question and a turbotax tax professional answered it within 15 minutes. Best money I've spent all year.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is Awesome! I use it every Year! Turbo Tax was very easy to use. The support person stayed on the phone till I was done. Very helpful!! A+
Date published: 2021-05-03
Rated 4 out of 5 by from Easy to complete Turbo tax is easy, most of the information is done for you to review prior to completing your taxes. Love it
Date published: 2021-05-03
Rated 4 out of 5 by from great It was a great experience and my expert was great.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is awesome Great experience, easy to use. Definitely recommend.
Date published: 2021-05-03
Rated 5 out of 5 by from turbotax is awesome Kristina was wonderful and very helpful to me. She guilded me through all the screen with an array of vast knowledge.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Easy To Use We have used Turbo Tax for years and have been extremely satisfied.
Date published: 2021-05-03
Rated 5 out of 5 by from Just Super Easy to follow for completion on tax forms and excellent service using call back option when I had a question
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2262