TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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TurboTax Online
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Rated 2 out of 5 by
NotReally Needed from
Too many upsells
Even for easy returns, the platform isn't the most intuitive. Had to redo the state returns multiple times, only to realize the auto-populate from the upload omitted some vital information. Also, despite using the platform for two years in a row, my past tax returns were not saved...
Date published: 2023-03-19
Rated 3 out of 5 by
Benny2684 from
Form correction
It did not let me correct the state on file return when it was a form. The review process kept telling me the zip code was wrong when it actually pulled the wrong state off a form.
Date published: 2023-03-19
Rated 5 out of 5 by
daycarepro1234 from
martia daycare pro
loved it great experience will return! asaweome go file
Date published: 2023-03-19
Rated 2 out of 5 by
Diapers from
Very disappointed
Never took me back to where I left off, Had to reenter data multiple times, stated that I needed to check a financial form to see if I needed to fill it out (which is non existent), stated that I could not e file, etc
Date published: 2023-03-19
Rated 5 out of 5 by
Bookies from
Turbo tax allowed me to accomplish filing my taxes
TurboTax was a great help when it comes down to filing my 2022 taxes. This was my first year filing and they made it easier when it comes down to beginner. I followed the instructions and took the lead.
Date published: 2023-03-19
Rated 5 out of 5 by
audiomonroe from
turbotax review
TurboTax is efficient and easy to use. Line item detail explanations are a great help. I've been using TurboTax for seven years.
Date published: 2023-03-19
Rated 4 out of 5 by
Dave 509 from
Needs to be a little simpler
I would have liked to do that but I couldn't figure out how. Also, I wasn't certain if I should enter my Star Program refund out where.
Date published: 2023-03-19
Rated 5 out of 5 by
DRiding from
They take a lot of the stress out
Gets easier every year - wish the stress was completely gone -but Turbo tax makes it tolerable - needed help on Sunday - they called right back and answered questions.
Date published: 2023-03-19
Rated 5 out of 5 by
Cats6 from
Great!!!!
Quick and Easy!!! Filed in no time!!!!!!!!!!!!!!!!!
Date published: 2023-03-19
Rated 5 out of 5 by
PrincessTori from
Turbo Tax is easy to use.
This is the first time I have filed my taxes and Turbo Tax made it easy to do.
All TurboTax® Offerings Reviews - Page 227
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
NotReally Needed from
Too many upsells
Even for easy returns, the platform isn't the most intuitive. Had to redo the state returns multiple times, only to realize the auto-populate from the upload omitted some vital information. Also, despite using the platform for two years in a row, my past tax returns were not saved...
Date published: 2023-03-19
Rated 3 out of 5 by
Benny2684 from
Form correction
It did not let me correct the state on file return when it was a form. The review process kept telling me the zip code was wrong when it actually pulled the wrong state off a form.
Date published: 2023-03-19
Rated 5 out of 5 by
daycarepro1234 from
martia daycare pro
loved it great experience will return! asaweome go file
Date published: 2023-03-19
Rated 2 out of 5 by
Diapers from
Very disappointed
Never took me back to where I left off, Had to reenter data multiple times, stated that I needed to check a financial form to see if I needed to fill it out (which is non existent), stated that I could not e file, etc
Date published: 2023-03-19
Rated 5 out of 5 by
Bookies from
Turbo tax allowed me to accomplish filing my taxes
TurboTax was a great help when it comes down to filing my 2022 taxes. This was my first year filing and they made it easier when it comes down to beginner. I followed the instructions and took the lead.
Date published: 2023-03-19
Rated 5 out of 5 by
audiomonroe from
turbotax review
TurboTax is efficient and easy to use. Line item detail explanations are a great help. I've been using TurboTax for seven years.
Date published: 2023-03-19
Rated 4 out of 5 by
Dave 509 from
Needs to be a little simpler
I would have liked to do that but I couldn't figure out how. Also, I wasn't certain if I should enter my Star Program refund out where.
Date published: 2023-03-19
Rated 5 out of 5 by
DRiding from
They take a lot of the stress out
Gets easier every year - wish the stress was completely gone -but Turbo tax makes it tolerable - needed help on Sunday - they called right back and answered questions.
Date published: 2023-03-19
Rated 5 out of 5 by
Cats6 from
Great!!!!
Quick and Easy!!! Filed in no time!!!!!!!!!!!!!!!!!
Date published: 2023-03-19
Rated 5 out of 5 by
PrincessTori from
Turbo Tax is easy to use.
This is the first time I have filed my taxes and Turbo Tax made it easy to do.
All TurboTax® Offerings Reviews - Page 227
Date published: 2023-03-19