TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Not pleased Had to pay too much in taxes even though I hardly made a penny this year, and spent pretty much half my income on my own work supplies and medical bills. Also, we pay taxes with every single thing we purchase other than food in supermarkets so it’s pretty unfair to have to “pay” taxes esp when I really only made 7k for the ENTIRE year, my lowest income year and I’m paying taxes and paying 120 just to file. Lol.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is amazing They really focused on helping and answering questions
Date published: 2023-04-16
Rated 5 out of 5 by from First Time Success Everything was self explanatory and I loved how there were help tips along the way
Date published: 2023-04-16
Rated 3 out of 5 by from Taxes-2022 It took for ever it was my first time ever filling myself
Date published: 2023-04-16
Rated 5 out of 5 by from Fantastic Easy and Great!!! Love using. Easy even for a first time tax filer.
Date published: 2023-04-16
Rated 5 out of 5 by from I procrastinate every year It is getting easier every year to use turbo tax. it is so easy using tax!
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes Its always a great experience using Turbo Tax. Love the Learn Mores...extremely helpful!
Date published: 2023-04-16
Rated 5 out of 5 by from Way better than i thought They walk you through a lot more steps and help find ay more reductions than i would have found on my own
Date published: 2023-04-16
Rated 4 out of 5 by from Better It was better than last year, maybe because it’s the second time I’d using Turbo Tax or maybe because I did wit more time. anyway it’s better and no so painful
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax upgrade program doesn't work I tried to upgrade to Home and Business, and then I added a State, and also wanted to get Audit Defense, but the utility to purchase those items would not work to charge my credit card. It kept going back and forth without accomplishing anything. I tried two good credit cards and it never would take the fee. It's useless, so I worked with what I had already bought, filed the state return on paper, and did not use audit defense.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2258
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not pleased Had to pay too much in taxes even though I hardly made a penny this year, and spent pretty much half my income on my own work supplies and medical bills. Also, we pay taxes with every single thing we purchase other than food in supermarkets so it’s pretty unfair to have to “pay” taxes esp when I really only made 7k for the ENTIRE year, my lowest income year and I’m paying taxes and paying 120 just to file. Lol.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is amazing They really focused on helping and answering questions
Date published: 2023-04-16
Rated 5 out of 5 by from First Time Success Everything was self explanatory and I loved how there were help tips along the way
Date published: 2023-04-16
Rated 3 out of 5 by from Taxes-2022 It took for ever it was my first time ever filling myself
Date published: 2023-04-16
Rated 5 out of 5 by from Fantastic Easy and Great!!! Love using. Easy even for a first time tax filer.
Date published: 2023-04-16
Rated 5 out of 5 by from I procrastinate every year It is getting easier every year to use turbo tax. it is so easy using tax!
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes Its always a great experience using Turbo Tax. Love the Learn Mores...extremely helpful!
Date published: 2023-04-16
Rated 5 out of 5 by from Way better than i thought They walk you through a lot more steps and help find ay more reductions than i would have found on my own
Date published: 2023-04-16
Rated 4 out of 5 by from Better It was better than last year, maybe because it’s the second time I’d using Turbo Tax or maybe because I did wit more time. anyway it’s better and no so painful
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax upgrade program doesn't work I tried to upgrade to Home and Business, and then I added a State, and also wanted to get Audit Defense, but the utility to purchase those items would not work to charge my credit card. It kept going back and forth without accomplishing anything. I tried two good credit cards and it never would take the fee. It's useless, so I worked with what I had already bought, filed the state return on paper, and did not use audit defense.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2258