TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from TurboTax is great and always makes filing easy. Have been using it for some time and it's always made it easy.
Date published: 2022-04-08
Rated 4 out of 5 by from Software has too many ads and is painful Software has too many ads and my filing is often rejected. I must say the Service staff are EXCELLENT!!!
Date published: 2022-04-08
Rated 4 out of 5 by from good It was a very good experience to talk to turbo tax person for assistance.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is the BEST!!!!! I am very happy with this application, it has made my life easy.
Date published: 2022-04-08
Rated 5 out of 5 by from First time on turbo tax It was definitely different i have never filed my own taxes before so I was very skeptical. Although I was not sure about it after speaking with multiple people and doing research this was the quickest way to file my taxes. I don't think it's the best because it didn't seem like some of the people I spoke with were trying to help me maximize my deductions and tax breaks. The website has more energy than some of the long-time tax experts, other than that the website was amazing, quick, and efficient which is the most important thing to me.
Date published: 2022-04-08
Rated 5 out of 5 by from 22 Years with TurboTax Still works! After all this time the program is still easy to work with and eFile
Date published: 2022-04-08
Rated 3 out of 5 by from TurboTax Some questions were unclear about the stimulus check
Date published: 2022-04-08
Rated 2 out of 5 by from Turbotax is frustrating! I have E-filed my federal return and want to print my State Return for mailing but the program does not want to let me get to that option.
Date published: 2022-04-08
Rated 1 out of 5 by from Probably will not ever file this way again The girl I was partnered with originally that told me the forms I would need was pretty helpful. however, there seemed to be a big disconnect between how she was via Dyan, my tax preparer. This gal essentially introduced herself and then ghosted me for days/weeks it felt. She seemed unorganized, forgetful, and at times kind of rude. I would go days without hearing from her and then at 10pm on a Sunday she would be blowing up my messenger with “I need this paper ASAP to avoid needing to file an extension”. I had to constantly keep checking in with her, and it wasn’t until I told her straight up I was going to downgrade my plan that suddenly she started responding again. Then when it became apparent that it would be too late for me to go anywhere else, she ghosts me again for days. I wish I would have listened to gut and bailed when she suddenly took interest in getting things done, but I wanted to give her another chance. Here we are down to the wire and just now we’re done. Super frustrated with this process.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Helpful package It was very good, and very helpful. The only thing I'm curious about: A couple of times, it asked me for a number from a line off of last year's return. My return from last year was saved; why didn't it just read it? It read all the other information from last year's return.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2258
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great and always makes filing easy. Have been using it for some time and it's always made it easy.
Date published: 2022-04-08
Rated 4 out of 5 by from Software has too many ads and is painful Software has too many ads and my filing is often rejected. I must say the Service staff are EXCELLENT!!!
Date published: 2022-04-08
Rated 4 out of 5 by from good It was a very good experience to talk to turbo tax person for assistance.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is the BEST!!!!! I am very happy with this application, it has made my life easy.
Date published: 2022-04-08
Rated 5 out of 5 by from First time on turbo tax It was definitely different i have never filed my own taxes before so I was very skeptical. Although I was not sure about it after speaking with multiple people and doing research this was the quickest way to file my taxes. I don't think it's the best because it didn't seem like some of the people I spoke with were trying to help me maximize my deductions and tax breaks. The website has more energy than some of the long-time tax experts, other than that the website was amazing, quick, and efficient which is the most important thing to me.
Date published: 2022-04-08
Rated 5 out of 5 by from 22 Years with TurboTax Still works! After all this time the program is still easy to work with and eFile
Date published: 2022-04-08
Rated 3 out of 5 by from TurboTax Some questions were unclear about the stimulus check
Date published: 2022-04-08
Rated 2 out of 5 by from Turbotax is frustrating! I have E-filed my federal return and want to print my State Return for mailing but the program does not want to let me get to that option.
Date published: 2022-04-08
Rated 1 out of 5 by from Probably will not ever file this way again The girl I was partnered with originally that told me the forms I would need was pretty helpful. however, there seemed to be a big disconnect between how she was via Dyan, my tax preparer. This gal essentially introduced herself and then ghosted me for days/weeks it felt. She seemed unorganized, forgetful, and at times kind of rude. I would go days without hearing from her and then at 10pm on a Sunday she would be blowing up my messenger with “I need this paper ASAP to avoid needing to file an extension”. I had to constantly keep checking in with her, and it wasn’t until I told her straight up I was going to downgrade my plan that suddenly she started responding again. Then when it became apparent that it would be too late for me to go anywhere else, she ghosts me again for days. I wish I would have listened to gut and bailed when she suddenly took interest in getting things done, but I wanted to give her another chance. Here we are down to the wire and just now we’re done. Super frustrated with this process.
Date published: 2022-04-08
Rated 5 out of 5 by from Very Helpful package It was very good, and very helpful. The only thing I'm curious about: A couple of times, it asked me for a number from a line off of last year's return. My return from last year was saved; why didn't it just read it? It read all the other information from last year's return.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2258