TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 1 out of 5 by
SierraNH0809 from
Not pleased
Had to pay too much in taxes even though I hardly made a penny this year, and spent pretty much half my income on my own work supplies and medical bills. Also, we pay taxes with every single thing we purchase other than food in supermarkets so it’s pretty unfair to have to “pay” taxes esp when I really only made 7k for the ENTIRE year, my lowest income year and I’m paying taxes and paying 120 just to file. Lol.
Date published: 2023-04-16
Rated 5 out of 5 by
tauntaun1234567 from
Turbo tax is amazing
They really focused on helping and answering questions
Date published: 2023-04-16
Rated 5 out of 5 by
KayDeez from
First Time Success
Everything was self explanatory and I loved how there were help tips along the way
Date published: 2023-04-16
Rated 3 out of 5 by
Gails helper was Jesus from
Taxes-2022
It took for ever it was my first time ever filling myself
Date published: 2023-04-16
Rated 5 out of 5 by
Cam57647765 from
Fantastic
Easy and Great!!! Love using. Easy even for a first time tax filer.
Date published: 2023-04-16
Rated 5 out of 5 by
MY KItty from
I procrastinate every year
It is getting easier every year to use turbo tax. it is so easy using tax!
Date published: 2023-04-16
Rated 5 out of 5 by
23stacey from
Taxes
Its always a great experience using Turbo Tax. Love the Learn Mores...extremely helpful!
Date published: 2023-04-16
Rated 5 out of 5 by
null from
Way better than i thought
They walk you through a lot more steps and help find ay more reductions than i would have found on my own
Date published: 2023-04-16
Rated 4 out of 5 by
Chocolita from
Better
It was better than last year, maybe because it’s the second time I’d using Turbo Tax or maybe because I did wit more time. anyway it’s better and no so painful
Date published: 2023-04-16
Rated 4 out of 5 by
Works as purchased from
TurboTax upgrade program doesn't work
I tried to upgrade to Home and Business, and then I added a State, and also wanted to get Audit Defense, but the utility to purchase those items would not work to charge my credit card. It kept going back and forth without accomplishing anything. I tried two good credit cards and it never would take the fee. It's useless, so I worked with what I had already bought, filed the state return on paper, and did not use audit defense.
All TurboTax® Offerings Reviews - Page 2258
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
SierraNH0809 from
Not pleased
Had to pay too much in taxes even though I hardly made a penny this year, and spent pretty much half my income on my own work supplies and medical bills. Also, we pay taxes with every single thing we purchase other than food in supermarkets so it’s pretty unfair to have to “pay” taxes esp when I really only made 7k for the ENTIRE year, my lowest income year and I’m paying taxes and paying 120 just to file. Lol.
Date published: 2023-04-16
Rated 5 out of 5 by
tauntaun1234567 from
Turbo tax is amazing
They really focused on helping and answering questions
Date published: 2023-04-16
Rated 5 out of 5 by
KayDeez from
First Time Success
Everything was self explanatory and I loved how there were help tips along the way
Date published: 2023-04-16
Rated 3 out of 5 by
Gails helper was Jesus from
Taxes-2022
It took for ever it was my first time ever filling myself
Date published: 2023-04-16
Rated 5 out of 5 by
Cam57647765 from
Fantastic
Easy and Great!!! Love using. Easy even for a first time tax filer.
Date published: 2023-04-16
Rated 5 out of 5 by
MY KItty from
I procrastinate every year
It is getting easier every year to use turbo tax. it is so easy using tax!
Date published: 2023-04-16
Rated 5 out of 5 by
23stacey from
Taxes
Its always a great experience using Turbo Tax. Love the Learn Mores...extremely helpful!
Date published: 2023-04-16
Rated 5 out of 5 by
null from
Way better than i thought
They walk you through a lot more steps and help find ay more reductions than i would have found on my own
Date published: 2023-04-16
Rated 4 out of 5 by
Chocolita from
Better
It was better than last year, maybe because it’s the second time I’d using Turbo Tax or maybe because I did wit more time. anyway it’s better and no so painful
Date published: 2023-04-16
Rated 4 out of 5 by
Works as purchased from
TurboTax upgrade program doesn't work
I tried to upgrade to Home and Business, and then I added a State, and also wanted to get Audit Defense, but the utility to purchase those items would not work to charge my credit card. It kept going back and forth without accomplishing anything. I tried two good credit cards and it never would take the fee. It's useless, so I worked with what I had already bought, filed the state return on paper, and did not use audit defense.
All TurboTax® Offerings Reviews - Page 2258
Date published: 2023-04-16