TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax is awesome! I really enjoy using Turbo Tax. It is easy to use and makes me feel confident all will be done correctly. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by from Filing is Super Easy TurboTax walks you through each step in filing which made filing this year extremely easy.
Date published: 2023-04-16
Rated 2 out of 5 by from This year's Turbotax was marginally usefull My experience was very poor this year. One of the primary reasons I use TT is that, in the past, it has automatically entered values from my investment accounts. This year it would not enter any. I spent a day or so talking to Fidelity making sure they didn't have a problem and I spent another day and a half with your support trying to get TT to work. The first call to support I made to TT I was connected to a barely literate person who was of absolutely no help. On the second day I spoke to Maureen who was very good. She worked with me (I think) for an hour or so and ultimately found that the TT software would not allow the download of Fidelity data. This year's TT software was useful to the extent that it checked my arithmetic but I have to say that I would have spent less time on taxes this year if unaided by TT. I suppose I will use TT next year unless I find a better option. And if asked I will report my experience. Call me or text or email if you like.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is a great help TurboTax is very helpful and explanations are clear.
Date published: 2023-04-16
Rated 2 out of 5 by from Works but is annoying as can be The service works fine but is annoying because it asks you for the same information over & over & over & over again. Also constantly tries to upsell their services which makes the whole process take even longer. Also beware of the fees. They offer to deduct the cost of service straight from your refund but will charge $39 to do so. Also you have to opt in to sharing your data with them just to use that service.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing Daniel was friendly, knowledgeable, and he made the rest of my day much better!!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax rocks! Easy...never thought I'd be doing my own taxes. I've used TT for 3 years and it's awesome!
Date published: 2023-04-16
Rated 4 out of 5 by from Switched computers data not found I switched computers and even though all my former data was available, the program didn't find it. Not sure why but this was a bit annoying.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax excellent! I have been using Turbo tax for years because it is easy to access. I will use the site again every year.
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax The site is awesome and very helpful. thanks turbotax.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! I really enjoy using Turbo Tax. It is easy to use and makes me feel confident all will be done correctly. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by from Filing is Super Easy TurboTax walks you through each step in filing which made filing this year extremely easy.
Date published: 2023-04-16
Rated 2 out of 5 by from This year's Turbotax was marginally usefull My experience was very poor this year. One of the primary reasons I use TT is that, in the past, it has automatically entered values from my investment accounts. This year it would not enter any. I spent a day or so talking to Fidelity making sure they didn't have a problem and I spent another day and a half with your support trying to get TT to work. The first call to support I made to TT I was connected to a barely literate person who was of absolutely no help. On the second day I spoke to Maureen who was very good. She worked with me (I think) for an hour or so and ultimately found that the TT software would not allow the download of Fidelity data. This year's TT software was useful to the extent that it checked my arithmetic but I have to say that I would have spent less time on taxes this year if unaided by TT. I suppose I will use TT next year unless I find a better option. And if asked I will report my experience. Call me or text or email if you like.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is a great help TurboTax is very helpful and explanations are clear.
Date published: 2023-04-16
Rated 2 out of 5 by from Works but is annoying as can be The service works fine but is annoying because it asks you for the same information over & over & over & over again. Also constantly tries to upsell their services which makes the whole process take even longer. Also beware of the fees. They offer to deduct the cost of service straight from your refund but will charge $39 to do so. Also you have to opt in to sharing your data with them just to use that service.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing Daniel was friendly, knowledgeable, and he made the rest of my day much better!!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax rocks! Easy...never thought I'd be doing my own taxes. I've used TT for 3 years and it's awesome!
Date published: 2023-04-16
Rated 4 out of 5 by from Switched computers data not found I switched computers and even though all my former data was available, the program didn't find it. Not sure why but this was a bit annoying.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax excellent! I have been using Turbo tax for years because it is easy to access. I will use the site again every year.
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax The site is awesome and very helpful. thanks turbotax.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2257