TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from WE LOVE TURBO TAX EASY FAST SIMPLE AND FREE TO EVERYONE WHO NEEDS ASSISTANCE IN FILING TAXES
Date published: 2023-01-27
Rated 5 out of 5 by from Very good service for me Great work you all do, patient with skills helping others understand the protocol
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax easy to navigate to complete taxes I have been using Turbo Tax Premier for years...can't do without it!
Date published: 2023-01-27
Rated 5 out of 5 by from Always my go to for tax time! I've been using TurboTax for 10+ years and it's been absolutely amazing every time! Such a breeze to navigate and the annotations provided are always helpful. I will never switch!
Date published: 2023-01-27
Rated 5 out of 5 by from Love it quick and easy, but I would like more options in the future to upload documentation with phone camera and avoid data entry.
Date published: 2023-01-27
Rated 5 out of 5 by from I have used this tax service since 2012 TurboTax is amazing, I love how easy this option is.
Date published: 2023-01-27
Rated 3 out of 5 by from Up Selling Trying to sell a product all the time. Under some circumstances (Retirement Funds) in your return you -must- upgrade, and the next upgrade is $100+, 39$ for Deluxe, and Deluxe doesn't give free state returns so +39$ for state return, and another +39$ because they said so.
Date published: 2023-01-27
Rated 5 out of 5 by from Quick and Easy I am able to file quicker and easier than going to a professional tax preparer. There is explanations for everything and someone to help if you need it. It's less expensive and there is something empowering about knowing and understanding the information yourself, especially when it comes to your money.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax was excellent for my situation. Pop up boxes were of great assistance. Answered topics I was unsure about. Spoke with Hollie, a live assistant. She was fantastic. Very thorough and professional. Talked me through my return and answered all my questions.
Date published: 2023-01-27
Rated 4 out of 5 by from Tax’s done It’s pretty good! Answers all my questions just expensive.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from WE LOVE TURBO TAX EASY FAST SIMPLE AND FREE TO EVERYONE WHO NEEDS ASSISTANCE IN FILING TAXES
Date published: 2023-01-27
Rated 5 out of 5 by from Very good service for me Great work you all do, patient with skills helping others understand the protocol
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax easy to navigate to complete taxes I have been using Turbo Tax Premier for years...can't do without it!
Date published: 2023-01-27
Rated 5 out of 5 by from Always my go to for tax time! I've been using TurboTax for 10+ years and it's been absolutely amazing every time! Such a breeze to navigate and the annotations provided are always helpful. I will never switch!
Date published: 2023-01-27
Rated 5 out of 5 by from Love it quick and easy, but I would like more options in the future to upload documentation with phone camera and avoid data entry.
Date published: 2023-01-27
Rated 5 out of 5 by from I have used this tax service since 2012 TurboTax is amazing, I love how easy this option is.
Date published: 2023-01-27
Rated 3 out of 5 by from Up Selling Trying to sell a product all the time. Under some circumstances (Retirement Funds) in your return you -must- upgrade, and the next upgrade is $100+, 39$ for Deluxe, and Deluxe doesn't give free state returns so +39$ for state return, and another +39$ because they said so.
Date published: 2023-01-27
Rated 5 out of 5 by from Quick and Easy I am able to file quicker and easier than going to a professional tax preparer. There is explanations for everything and someone to help if you need it. It's less expensive and there is something empowering about knowing and understanding the information yourself, especially when it comes to your money.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax was excellent for my situation. Pop up boxes were of great assistance. Answered topics I was unsure about. Spoke with Hollie, a live assistant. She was fantastic. Very thorough and professional. Talked me through my return and answered all my questions.
Date published: 2023-01-27
Rated 4 out of 5 by from Tax’s done It’s pretty good! Answers all my questions just expensive.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2257