TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was there for me! This was my first time using a Schedule C with my taxes. I used the live service and she was so helpful, warm, friendly, and knowledgeable. Sharifah is my 2021 Turbotax hero!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy and helpful TurboTax Live was an easy and helpful solution. Often times I find it difficult to find the articles I need to understand what applies to me and why. My CPA was able to explain everything to me in detail and offer me guidance on what made sense for my situation
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is quite good I posed a question and the "canned answers" were less than useful. So I attempted to communicate with an expert and never got the return phone call. I've used Turbo Tax for many years and this was the first problem I've encountered. All other experiences were great.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is an excellent tool. TurboTax is easy to use and I didn't have to worry about accuracy.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax is very good. I am having trouble now, but the overall experience was good.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy as can be I am a teen, who just filed my taxes by myself. It was easy as could be
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use. However, to file a Trust return I have to buy a separate Business version which does not also include a personal version. Seems tome that these should be combined so if I need to file both a personal and a Trust return, I just buy the higher priced version that contains both.
Date published: 2021-03-24
Rated 4 out of 5 by from I'd Rather Do It Myself Turbo Tax is incredibly easy, but it is a black box. That is Turbo Tax ask you for information, you provided it or third parties provide it, and, voila, Turbo Tax fills out your tax return with all the necessary calculations, but you, or at least I, have little understanding of how the process and calculations work. I use Turbo Tax because when I do fill out my taxes myself I find it an incredibly frustrating and aggravating task that is has been made needlessly complex by all parties interested in preparing my taxes for their financial gain.
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Great very helpful nice and thoughtful. Well spoken
Date published: 2021-03-24
Rated 4 out of 5 by from Easy and quick! Quick easy filing which i loved, simple as well. Use every year.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 2256
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was there for me! This was my first time using a Schedule C with my taxes. I used the live service and she was so helpful, warm, friendly, and knowledgeable. Sharifah is my 2021 Turbotax hero!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy and helpful TurboTax Live was an easy and helpful solution. Often times I find it difficult to find the articles I need to understand what applies to me and why. My CPA was able to explain everything to me in detail and offer me guidance on what made sense for my situation
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is quite good I posed a question and the "canned answers" were less than useful. So I attempted to communicate with an expert and never got the return phone call. I've used Turbo Tax for many years and this was the first problem I've encountered. All other experiences were great.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is an excellent tool. TurboTax is easy to use and I didn't have to worry about accuracy.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax is very good. I am having trouble now, but the overall experience was good.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy as can be I am a teen, who just filed my taxes by myself. It was easy as could be
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use. However, to file a Trust return I have to buy a separate Business version which does not also include a personal version. Seems tome that these should be combined so if I need to file both a personal and a Trust return, I just buy the higher priced version that contains both.
Date published: 2021-03-24
Rated 4 out of 5 by from I'd Rather Do It Myself Turbo Tax is incredibly easy, but it is a black box. That is Turbo Tax ask you for information, you provided it or third parties provide it, and, voila, Turbo Tax fills out your tax return with all the necessary calculations, but you, or at least I, have little understanding of how the process and calculations work. I use Turbo Tax because when I do fill out my taxes myself I find it an incredibly frustrating and aggravating task that is has been made needlessly complex by all parties interested in preparing my taxes for their financial gain.
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Great very helpful nice and thoughtful. Well spoken
Date published: 2021-03-24
Rated 4 out of 5 by from Easy and quick! Quick easy filing which i loved, simple as well. Use every year.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 2256