TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Full Service! I have been using Turbo Tax for years. However, last year I made the mistake of going with someone else. I will not make that mistake again. Sylvia is lovely to chat with and took care of all my tax questions with her expert advice. I appreciate her taking the time to assist me and her attention to detail. She was quick to answer all my questions. She made me feel calm and relaxed by taking all the hard work into her hands. It is a relief to have my taxes done promptly. I will use Turbo Tax again next year.
Date published: 2022-04-08
Rated 5 out of 5 by from Great Software I have a pretty easy return but I did a backdoor Roth last year and the software I was trying to use was not calculating to the return properly. This was the only software that was able to do so.
Date published: 2022-04-08
Rated 3 out of 5 by from PIN Entry On Review Page Is Only 5-Digits My Tax Return was rejected because you only allow for 5-digits on the Federal PIN verification Edit page when you're filing electronically...
Date published: 2022-04-08
Rated 1 out of 5 by from Won't fix problems Keeps rejecting my returns fix it like you say you will
Date published: 2022-04-08
Rated 1 out of 5 by from not a happy customer not very clear and i ended up having to mail my state return . said to add up lines 1 to 13. i did and it was correct and matched what they had dont know why it wouldnt file it and i could get no answers
Date published: 2022-04-08
Rated 1 out of 5 by from Turbotax nickels and dimes me Turbo Tax supposedly does one state return for no charge, except that when I go to file I have to pay $25 to file my Massachusetts taxes. And if I wanted to do another state, I would have to pay $45 even though it really doesn't take any more computing effort
Date published: 2022-04-08
Rated 3 out of 5 by from Good experience overall It was a good experience overall, but would rather do taxes on my own, as it took almost two weeks for them to finish up my taxes.
Date published: 2022-04-08
Rated 5 out of 5 by from Thanks for Turbo Tax Step by step with no hassle. Good data information at teach step
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo is Great Features are easy to understand. I only wish the print was larger.
Date published: 2022-04-08
Rated 5 out of 5 by from it was awesome very simple directions It was vry easy to follow they show you how to do everything!!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2255
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Full Service! I have been using Turbo Tax for years. However, last year I made the mistake of going with someone else. I will not make that mistake again. Sylvia is lovely to chat with and took care of all my tax questions with her expert advice. I appreciate her taking the time to assist me and her attention to detail. She was quick to answer all my questions. She made me feel calm and relaxed by taking all the hard work into her hands. It is a relief to have my taxes done promptly. I will use Turbo Tax again next year.
Date published: 2022-04-08
Rated 5 out of 5 by from Great Software I have a pretty easy return but I did a backdoor Roth last year and the software I was trying to use was not calculating to the return properly. This was the only software that was able to do so.
Date published: 2022-04-08
Rated 3 out of 5 by from PIN Entry On Review Page Is Only 5-Digits My Tax Return was rejected because you only allow for 5-digits on the Federal PIN verification Edit page when you're filing electronically...
Date published: 2022-04-08
Rated 1 out of 5 by from Won't fix problems Keeps rejecting my returns fix it like you say you will
Date published: 2022-04-08
Rated 1 out of 5 by from not a happy customer not very clear and i ended up having to mail my state return . said to add up lines 1 to 13. i did and it was correct and matched what they had dont know why it wouldnt file it and i could get no answers
Date published: 2022-04-08
Rated 1 out of 5 by from Turbotax nickels and dimes me Turbo Tax supposedly does one state return for no charge, except that when I go to file I have to pay $25 to file my Massachusetts taxes. And if I wanted to do another state, I would have to pay $45 even though it really doesn't take any more computing effort
Date published: 2022-04-08
Rated 3 out of 5 by from Good experience overall It was a good experience overall, but would rather do taxes on my own, as it took almost two weeks for them to finish up my taxes.
Date published: 2022-04-08
Rated 5 out of 5 by from Thanks for Turbo Tax Step by step with no hassle. Good data information at teach step
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo is Great Features are easy to understand. I only wish the print was larger.
Date published: 2022-04-08
Rated 5 out of 5 by from it was awesome very simple directions It was vry easy to follow they show you how to do everything!!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2255