TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Cecelia2022 from
Great Full Service!
I have been using Turbo Tax for years. However, last year I made the mistake of going with someone else. I will not make that mistake again. Sylvia is lovely to chat with and took care of all my tax questions with her expert advice. I appreciate her taking the time to assist me and her attention to detail. She was quick to answer all my questions. She made me feel calm and relaxed by taking all the hard work into her hands. It is a relief to have my taxes done promptly. I will use Turbo Tax again next year.
Date published: 2022-04-08
Rated 5 out of 5 by
Kourt123 from
Great Software
I have a pretty easy return but I did a backdoor Roth last year and the software I was trying to use was not calculating to the return properly. This was the only software that was able to do so.
Date published: 2022-04-08
Rated 3 out of 5 by
Dorty1957 from
PIN Entry On Review Page Is Only 5-Digits
My Tax Return was rejected because you only allow for 5-digits on the Federal PIN verification Edit page when you're filing electronically...
Date published: 2022-04-08
Rated 1 out of 5 by
Me Ruben from
Won't fix problems
Keeps rejecting my returns fix it like you say you will
Date published: 2022-04-08
Rated 1 out of 5 by
Cece66 from
not a happy customer
not very clear and i ended up having to mail my state return . said to add up lines 1 to 13. i did and it was correct and matched what they had dont know why it wouldnt file it and i could get no answers
Date published: 2022-04-08
Rated 1 out of 5 by
mjcw from
Turbotax nickels and dimes me
Turbo Tax supposedly does one state return for no charge, except that when I go to file I have to pay $25 to file my Massachusetts taxes. And if I wanted to do another state, I would have to pay $45 even though it really doesn't take any more computing effort
Date published: 2022-04-08
Rated 3 out of 5 by
BharMan from
Good experience overall
It was a good experience overall, but would rather do taxes on my own, as it took almost two weeks for them to finish up my taxes.
Date published: 2022-04-08
Rated 5 out of 5 by
LID 2020 from
Thanks for Turbo Tax
Step by step with no hassle. Good data information at teach step
Date published: 2022-04-08
Rated 5 out of 5 by
Pinto Bean from
Turbo is Great
Features are easy to understand. I only wish the print was larger.
Date published: 2022-04-08
Rated 5 out of 5 by
Reeta W from
it was awesome very simple directions
It was vry easy to follow they show you how to do everything!!
All TurboTax® Offerings Reviews - Page 2255
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Cecelia2022 from
Great Full Service!
I have been using Turbo Tax for years. However, last year I made the mistake of going with someone else. I will not make that mistake again. Sylvia is lovely to chat with and took care of all my tax questions with her expert advice. I appreciate her taking the time to assist me and her attention to detail. She was quick to answer all my questions. She made me feel calm and relaxed by taking all the hard work into her hands. It is a relief to have my taxes done promptly. I will use Turbo Tax again next year.
Date published: 2022-04-08
Rated 5 out of 5 by
Kourt123 from
Great Software
I have a pretty easy return but I did a backdoor Roth last year and the software I was trying to use was not calculating to the return properly. This was the only software that was able to do so.
Date published: 2022-04-08
Rated 3 out of 5 by
Dorty1957 from
PIN Entry On Review Page Is Only 5-Digits
My Tax Return was rejected because you only allow for 5-digits on the Federal PIN verification Edit page when you're filing electronically...
Date published: 2022-04-08
Rated 1 out of 5 by
Me Ruben from
Won't fix problems
Keeps rejecting my returns fix it like you say you will
Date published: 2022-04-08
Rated 1 out of 5 by
Cece66 from
not a happy customer
not very clear and i ended up having to mail my state return . said to add up lines 1 to 13. i did and it was correct and matched what they had dont know why it wouldnt file it and i could get no answers
Date published: 2022-04-08
Rated 1 out of 5 by
mjcw from
Turbotax nickels and dimes me
Turbo Tax supposedly does one state return for no charge, except that when I go to file I have to pay $25 to file my Massachusetts taxes. And if I wanted to do another state, I would have to pay $45 even though it really doesn't take any more computing effort
Date published: 2022-04-08
Rated 3 out of 5 by
BharMan from
Good experience overall
It was a good experience overall, but would rather do taxes on my own, as it took almost two weeks for them to finish up my taxes.
Date published: 2022-04-08
Rated 5 out of 5 by
LID 2020 from
Thanks for Turbo Tax
Step by step with no hassle. Good data information at teach step
Date published: 2022-04-08
Rated 5 out of 5 by
Pinto Bean from
Turbo is Great
Features are easy to understand. I only wish the print was larger.
Date published: 2022-04-08
Rated 5 out of 5 by
Reeta W from
it was awesome very simple directions
It was vry easy to follow they show you how to do everything!!
All TurboTax® Offerings Reviews - Page 2255
Date published: 2022-04-08