TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax Was Great! My experience using TurboTax for our 2020 tax return was terrific. Everything seemed to run smoothly. I found answers to the few questions that came up. The flow of questions and requests to input information was straight-forward and easy. Since I used TurboTax last year much of the initial information was already in place, so I only needed to verify and update it. We will definitely be using TurboTax again for our 2021 tax returns.
Date published: 2021-04-28
Rated 4 out of 5 by from Generally Good All generally good, but somewhat problematic with the entry of the AGI - One does not know if the governmental tax institutions have entered it correctly (or at all!) for the prior year
Date published: 2021-04-28
Rated 1 out of 5 by from Turbo Tax is the absolute worse. I don't like your product. You are continuously trying to pressure the customer into buy your product.
Date published: 2021-04-28
Rated 5 out of 5 by from nice and easy ..... ....... . ..... ...... . ... . ..... . .... .. ... .
Date published: 2021-04-28
Rated 3 out of 5 by from Not sure if I’ll use next year. TurboTax was useful when my tax was very simple, once it got complex, the app got so expensive and complex, with its bugs that duplicate information and can’t be easily fixed, that I got the expert to help me to fill the app that I had already paid for. Feels that it would be easier just to hire a tax expert to do my tax and not use TurboTax moving forward as it made the process slower, harder and more expensive overall.
Date published: 2021-04-28
Rated 5 out of 5 by from With Turbo Tax - I am my own tax man I feel that by the time I collect and organize my data, the is no reason to give the information to another party to apply and crunch the numbers. Who knows the details better than I do (and what I don't know, Turbo Tax resources fills in the gaps)?
Date published: 2021-04-28
Rated 3 out of 5 by from Forced fees I don't like it that to efile you have to upgrade. And when you are at the very end it has another $40 added for fees. Guess we all gotta make money
Date published: 2021-04-28
Rated 5 out of 5 by from Very Helpful The review at the end and small print explanations led to me to amend my previous year's tax return....result = more money returned correctly. IRS (of course) didn't mention the mistake.
Date published: 2021-04-28
Rated 5 out of 5 by from Rhonda was amazing! 10 stars for Rhonda! She was easy to communicate with and did an amazing job.
Date published: 2021-04-28
Rated 5 out of 5 by from Great Program Always use for filing federal and state taxes. Like the program
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2247
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Was Great! My experience using TurboTax for our 2020 tax return was terrific. Everything seemed to run smoothly. I found answers to the few questions that came up. The flow of questions and requests to input information was straight-forward and easy. Since I used TurboTax last year much of the initial information was already in place, so I only needed to verify and update it. We will definitely be using TurboTax again for our 2021 tax returns.
Date published: 2021-04-28
Rated 4 out of 5 by from Generally Good All generally good, but somewhat problematic with the entry of the AGI - One does not know if the governmental tax institutions have entered it correctly (or at all!) for the prior year
Date published: 2021-04-28
Rated 1 out of 5 by from Turbo Tax is the absolute worse. I don't like your product. You are continuously trying to pressure the customer into buy your product.
Date published: 2021-04-28
Rated 5 out of 5 by from nice and easy ..... ....... . ..... ...... . ... . ..... . .... .. ... .
Date published: 2021-04-28
Rated 3 out of 5 by from Not sure if I’ll use next year. TurboTax was useful when my tax was very simple, once it got complex, the app got so expensive and complex, with its bugs that duplicate information and can’t be easily fixed, that I got the expert to help me to fill the app that I had already paid for. Feels that it would be easier just to hire a tax expert to do my tax and not use TurboTax moving forward as it made the process slower, harder and more expensive overall.
Date published: 2021-04-28
Rated 5 out of 5 by from With Turbo Tax - I am my own tax man I feel that by the time I collect and organize my data, the is no reason to give the information to another party to apply and crunch the numbers. Who knows the details better than I do (and what I don't know, Turbo Tax resources fills in the gaps)?
Date published: 2021-04-28
Rated 3 out of 5 by from Forced fees I don't like it that to efile you have to upgrade. And when you are at the very end it has another $40 added for fees. Guess we all gotta make money
Date published: 2021-04-28
Rated 5 out of 5 by from Very Helpful The review at the end and small print explanations led to me to amend my previous year's tax return....result = more money returned correctly. IRS (of course) didn't mention the mistake.
Date published: 2021-04-28
Rated 5 out of 5 by from Rhonda was amazing! 10 stars for Rhonda! She was easy to communicate with and did an amazing job.
Date published: 2021-04-28
Rated 5 out of 5 by from Great Program Always use for filing federal and state taxes. Like the program
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2247