TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is smooth and easy to navigate I completed our tax return without direct assistance from one of the experts however they were always available to answer any questions. Once again it was smooth and easy to understand.
Date published: 2022-04-11
Rated 3 out of 5 by from Getting worse The process has become more difficult using your tools, and you have forced us to continue to upgrade to more expensive versions to complete relatively simple returns. We probably won't be using TT in the future.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Deluxe Download Downright AWESOME This would be an impossible task without TurboTax, and I always appreciate the Download vs the online version.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is great Excellent Tax Service, would use again and would recommend to everyone.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Awesome Adrian C. and Cynthia were great and knowledgeable. Thanks you both!!
Date published: 2022-04-11
Rated 3 out of 5 by from Never been able to use E-file. Nice error reporting on E-file rejection. While trying to resubmit for AGI rejection I looked at my 2020 return on TurboTax and my IRS transcript online. Same numbers, so no joy. For E-file I entered my ACH data for payment, but now mailing I need to send a check. Makes sense not to put info on paper in mail. OK. My problem is the phone number displayed to contact TurboTax for help did not have enough digits. If I can't efile what's the point/
Date published: 2022-04-11
Rated 1 out of 5 by from Pain The new fees are terrible! Never had to pay this much just to e file my taxes. I pay for the deluxe and also for filing the taxes what is the piont! I lost almost half of my refund.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is The best It was really Quick and easy. I recommend everyone use it
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is reliable I have been filing with Turbo Tax for years. It is always reliable, easy to understand, and makes me feel confident filing
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is easy I like being able to learn verbiage for taxes and be able to do it myself while also getting help when I need it.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2247
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is smooth and easy to navigate I completed our tax return without direct assistance from one of the experts however they were always available to answer any questions. Once again it was smooth and easy to understand.
Date published: 2022-04-11
Rated 3 out of 5 by from Getting worse The process has become more difficult using your tools, and you have forced us to continue to upgrade to more expensive versions to complete relatively simple returns. We probably won't be using TT in the future.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Deluxe Download Downright AWESOME This would be an impossible task without TurboTax, and I always appreciate the Download vs the online version.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is great Excellent Tax Service, would use again and would recommend to everyone.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Awesome Adrian C. and Cynthia were great and knowledgeable. Thanks you both!!
Date published: 2022-04-11
Rated 3 out of 5 by from Never been able to use E-file. Nice error reporting on E-file rejection. While trying to resubmit for AGI rejection I looked at my 2020 return on TurboTax and my IRS transcript online. Same numbers, so no joy. For E-file I entered my ACH data for payment, but now mailing I need to send a check. Makes sense not to put info on paper in mail. OK. My problem is the phone number displayed to contact TurboTax for help did not have enough digits. If I can't efile what's the point/
Date published: 2022-04-11
Rated 1 out of 5 by from Pain The new fees are terrible! Never had to pay this much just to e file my taxes. I pay for the deluxe and also for filing the taxes what is the piont! I lost almost half of my refund.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is The best It was really Quick and easy. I recommend everyone use it
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is reliable I have been filing with Turbo Tax for years. It is always reliable, easy to understand, and makes me feel confident filing
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is easy I like being able to learn verbiage for taxes and be able to do it myself while also getting help when I need it.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2247