TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
not so freee from
They say you file free but you dont
Why do you say you can file free but, it is not true
Date published: 2022-04-09
Rated 1 out of 5 by
Jimbo 999 from
Crappy service
It took long enough for this expert to respond to me compared to last years responded. And I'm getting charged almost three times as the amount of file my taxes just so a portion of it goes to their commission based on top of everything no screw it I got to do it myself will go back to h&r block
Date published: 2022-04-09
Rated 3 out of 5 by
Flynn 59 from
Turbo Tax is Adequate
Easy to use. But I'm not too fond of not only having to buy the software , but having to pay to file my return also.Turbo Tax is double dipping
Date published: 2022-04-09
Rated 5 out of 5 by
AKSherry from
FIRST TIME EVER TO HAVE FUN FILING MY TAXES!!
At first I was a bit scared to do this on my own. As soon as I ran into a hiccup I tried the online chat help and got a response IMMEDIATELY!! My questions were answered and I was on to the next item. I had to connect with the support team at least 4 more times and each time I was delighted with a quick response and the correct answer! This was WELL WORTH paying the extra to get it right. THANK YOU!!
Date published: 2022-04-09
Rated 5 out of 5 by
Ramoncc82 from
Better than H&R Block
I did my taxes with H&R Block for the last 7 years thinking that they offered the best return, however, this year I noticed that the "tax expert" at the local H&R Block office did a very back job calculating my taxes. I decided to check the calculations at TurboTax online and I got a better number, however, as soon as I connected with the TurboTax expert she guided my on the right way and found the best deductions
Date published: 2022-04-09
Rated 5 out of 5 by
Woody2024 from
Just Dandy
We filed with Turbo Tax Online Addition this year. Yay!
Date published: 2022-04-09
Rated 3 out of 5 by
Jhey J from
Easy to use
Love that it’s easy to use. The interface is user friendly. Only one thing there free file doesn’t exist anymore. Even for those who are eligible for free file. I make well under 34,000 a year. It would have been a 5 star had they not removed that. Intuit seems to have dark patterns with their advertising and product. Still easy to use overall.
Date published: 2022-04-09
Rated 5 out of 5 by
Mos2020 from
Efficient
The language is generally understandable; some terms are not known to me.
Date published: 2022-04-08
Rated 5 out of 5 by
Lauren1879 from
Easy Tax Filing
Recommended by a family member and worked well for filing my 2021 taxes.
Date published: 2022-04-08
Rated 3 out of 5 by
Sam1582 from
Worst ever experience
I have been using Turbo Tax for about 15 years. This year was the worst.Some companies that had worked in the past simply would not down load. It is very cumbersome to find an actual form to verify that the data was correct. I get asked to fill in information that should have downloaded in an awkward form. The help screens are not very helpful. Admittedly writing software that will interface with anything out of the IRS has got to be difficult. I have only moderate confidence that I am paying the correct amount.
All TurboTax® Offerings Reviews - Page 2246
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
not so freee from
They say you file free but you dont
Why do you say you can file free but, it is not true
Date published: 2022-04-09
Rated 1 out of 5 by
Jimbo 999 from
Crappy service
It took long enough for this expert to respond to me compared to last years responded. And I'm getting charged almost three times as the amount of file my taxes just so a portion of it goes to their commission based on top of everything no screw it I got to do it myself will go back to h&r block
Date published: 2022-04-09
Rated 3 out of 5 by
Flynn 59 from
Turbo Tax is Adequate
Easy to use. But I'm not too fond of not only having to buy the software , but having to pay to file my return also.Turbo Tax is double dipping
Date published: 2022-04-09
Rated 5 out of 5 by
AKSherry from
FIRST TIME EVER TO HAVE FUN FILING MY TAXES!!
At first I was a bit scared to do this on my own. As soon as I ran into a hiccup I tried the online chat help and got a response IMMEDIATELY!! My questions were answered and I was on to the next item. I had to connect with the support team at least 4 more times and each time I was delighted with a quick response and the correct answer! This was WELL WORTH paying the extra to get it right. THANK YOU!!
Date published: 2022-04-09
Rated 5 out of 5 by
Ramoncc82 from
Better than H&R Block
I did my taxes with H&R Block for the last 7 years thinking that they offered the best return, however, this year I noticed that the "tax expert" at the local H&R Block office did a very back job calculating my taxes. I decided to check the calculations at TurboTax online and I got a better number, however, as soon as I connected with the TurboTax expert she guided my on the right way and found the best deductions
Date published: 2022-04-09
Rated 5 out of 5 by
Woody2024 from
Just Dandy
We filed with Turbo Tax Online Addition this year. Yay!
Date published: 2022-04-09
Rated 3 out of 5 by
Jhey J from
Easy to use
Love that it’s easy to use. The interface is user friendly. Only one thing there free file doesn’t exist anymore. Even for those who are eligible for free file. I make well under 34,000 a year. It would have been a 5 star had they not removed that. Intuit seems to have dark patterns with their advertising and product. Still easy to use overall.
Date published: 2022-04-09
Rated 5 out of 5 by
Mos2020 from
Efficient
The language is generally understandable; some terms are not known to me.
Date published: 2022-04-08
Rated 5 out of 5 by
Lauren1879 from
Easy Tax Filing
Recommended by a family member and worked well for filing my 2021 taxes.
Date published: 2022-04-08
Rated 3 out of 5 by
Sam1582 from
Worst ever experience
I have been using Turbo Tax for about 15 years. This year was the worst.Some companies that had worked in the past simply would not down load. It is very cumbersome to find an actual form to verify that the data was correct. I get asked to fill in information that should have downloaded in an awkward form. The help screens are not very helpful. Admittedly writing software that will interface with anything out of the IRS has got to be difficult. I have only moderate confidence that I am paying the correct amount.
All TurboTax® Offerings Reviews - Page 2246
Date published: 2022-04-08