TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Online Deluxe is user friendly. I liked the short videos that are available at no extra cost.
Date published: 2022-04-13
Rated 4 out of 5 by from Pretty Nice For a First-Time Use! It wasn't a bad experience overall, in fact, it was pretty easy for the most part. There were only a few parts that tripped me up. For instance, in the Review section, it told me there was an issue with the dates I'd inputted, but, didn't make it easy OR straightforward in giving me the means to correct this mistake. I had to look all over to find the place where I originally entered the info before I could rectify the error. Other than that, the site was easy understand and navigate.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is the best! I use this company every year and have never had a problem with it. It's quick and easy and the customer service is awesome!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Great It is too hard to contact a person to ask questions. I tried many times and it was a very long wait so I decided to do my own research to find the answers to my own questions. I used the Live Premier and Max Benefits. I hope I don't have to use their services for an IRS audit. I am a US Military Retiree residing in the Philippines and I do not file State Tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to Use Easy to use, have used it for years to get my taxes done.
Date published: 2022-04-13
Rated 2 out of 5 by from Turbotax 2021 had so many glitches, it was awful After using Turbotax for 10+ years with no problems, 2021 edition was full of glitches, which took me many hours to work around because I could not talk to a person to help me. 2021 taxes should have been easy because information from last year was exactly the same except for amounts. Decided I will pay a tax preparer next year to save myself the headache.
Date published: 2022-04-13
Rated 5 out of 5 by from awesome easy to use especially for free and since I have to pay I need free
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome Saved money. I could have gone to a professional who would have charged me 500 bucks.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awesome!!!!!! I appreciated all the tax breaks even though I didn't have very many.
Date published: 2022-04-13
Rated 5 out of 5 by from Very good and easy Good and easy, awesome! Sick and tired of paying $250 for people to just press some buttons? Do it here yourself! They walk you through EVERYTHING and if you file your taxes wrong they hold your hand through that as well telling you EXACTLY what is wrong. No brainer for me.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2244
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Online Deluxe is user friendly. I liked the short videos that are available at no extra cost.
Date published: 2022-04-13
Rated 4 out of 5 by from Pretty Nice For a First-Time Use! It wasn't a bad experience overall, in fact, it was pretty easy for the most part. There were only a few parts that tripped me up. For instance, in the Review section, it told me there was an issue with the dates I'd inputted, but, didn't make it easy OR straightforward in giving me the means to correct this mistake. I had to look all over to find the place where I originally entered the info before I could rectify the error. Other than that, the site was easy understand and navigate.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is the best! I use this company every year and have never had a problem with it. It's quick and easy and the customer service is awesome!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Great It is too hard to contact a person to ask questions. I tried many times and it was a very long wait so I decided to do my own research to find the answers to my own questions. I used the Live Premier and Max Benefits. I hope I don't have to use their services for an IRS audit. I am a US Military Retiree residing in the Philippines and I do not file State Tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to Use Easy to use, have used it for years to get my taxes done.
Date published: 2022-04-13
Rated 2 out of 5 by from Turbotax 2021 had so many glitches, it was awful After using Turbotax for 10+ years with no problems, 2021 edition was full of glitches, which took me many hours to work around because I could not talk to a person to help me. 2021 taxes should have been easy because information from last year was exactly the same except for amounts. Decided I will pay a tax preparer next year to save myself the headache.
Date published: 2022-04-13
Rated 5 out of 5 by from awesome easy to use especially for free and since I have to pay I need free
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome Saved money. I could have gone to a professional who would have charged me 500 bucks.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awesome!!!!!! I appreciated all the tax breaks even though I didn't have very many.
Date published: 2022-04-13
Rated 5 out of 5 by from Very good and easy Good and easy, awesome! Sick and tired of paying $250 for people to just press some buttons? Do it here yourself! They walk you through EVERYTHING and if you file your taxes wrong they hold your hand through that as well telling you EXACTLY what is wrong. No brainer for me.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2244