TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Impressive I liked few agents very knowledgeable and very courteous. TurboTax is really very helpful Tax filling tool
Date published: 2023-04-17
Rated 1 out of 5 by from Painful and inaccurate The automated processes get too many things wrong, leading to a lot of manual effort to fix to avoid overpaying.
Date published: 2023-04-17
Rated 5 out of 5 by from Loved it I loved the tax preparation experience, loved it all the way
Date published: 2023-04-17
Rated 1 out of 5 by from FYI: Can't E-File With Non-Resident Spouse The whole reason I got TurboTax was to e-file. I live and work abroad, so this is much more secure than filing by mail. But at the least minute, TurboTax won't let me efile because it requires a spousal SSN. My spouse is a non-resident abroad, who doesn't have a SSN. Their help section literally says to print it out and white out the number, as it keeps coming up as an "error" not to list it. I checked and other competitors allow filing without this. From what I saw online, this has been an issue for years and has not been addressed.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is easy quick and easy for people who dont really understand these kinds of things
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Again Easy to use. Assistance available at every step. Useful information is available as needed.
Date published: 2023-04-17
Rated 4 out of 5 by from Annual Love/Hate Task Should be way to skip deductions when user knows they do not have deductions especially after several years of ending up using standard deduction. Just enter income and withholding and other personal data.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amazing!! TurboTax is amazing! I would recommend it 100%. All my family is using it
Date published: 2023-04-17
Rated 5 out of 5 by from easy and fast I was able get my taxes do quick, easy and fast, even with only two days to get it done!
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax I hate that every time it says for free there ends up being a charge and I end up having to print and mail my returns it. EVERY TIME. The only think I have in addition is an HSA that I have to have because of the insurance I have no extra items. Simple but nope still pay and send in. 2 years in a row I have had to also mail them in through Turbo Tax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Impressive I liked few agents very knowledgeable and very courteous. TurboTax is really very helpful Tax filling tool
Date published: 2023-04-17
Rated 1 out of 5 by from Painful and inaccurate The automated processes get too many things wrong, leading to a lot of manual effort to fix to avoid overpaying.
Date published: 2023-04-17
Rated 5 out of 5 by from Loved it I loved the tax preparation experience, loved it all the way
Date published: 2023-04-17
Rated 1 out of 5 by from FYI: Can't E-File With Non-Resident Spouse The whole reason I got TurboTax was to e-file. I live and work abroad, so this is much more secure than filing by mail. But at the least minute, TurboTax won't let me efile because it requires a spousal SSN. My spouse is a non-resident abroad, who doesn't have a SSN. Their help section literally says to print it out and white out the number, as it keeps coming up as an "error" not to list it. I checked and other competitors allow filing without this. From what I saw online, this has been an issue for years and has not been addressed.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is easy quick and easy for people who dont really understand these kinds of things
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Again Easy to use. Assistance available at every step. Useful information is available as needed.
Date published: 2023-04-17
Rated 4 out of 5 by from Annual Love/Hate Task Should be way to skip deductions when user knows they do not have deductions especially after several years of ending up using standard deduction. Just enter income and withholding and other personal data.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amazing!! TurboTax is amazing! I would recommend it 100%. All my family is using it
Date published: 2023-04-17
Rated 5 out of 5 by from easy and fast I was able get my taxes do quick, easy and fast, even with only two days to get it done!
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax I hate that every time it says for free there ends up being a charge and I end up having to print and mail my returns it. EVERY TIME. The only think I have in addition is an HSA that I have to have because of the insurance I have no extra items. Simple but nope still pay and send in. 2 years in a row I have had to also mail them in through Turbo Tax.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2243