TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Very easy Walks you through everything; has the capability to remember previous TurboTax years; capability to download your financial statements based on document Id (such as investments, 401ks)....takes the intimidation out of it all.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax is easy to use I was able to use the on line help to get question answered.
Date published: 2021-05-04
Rated 5 out of 5 by from Erika is Awesome! Awesome Experience with Turbo Tax! My wife and I understood the process easy and we got our paperwork done in few days.
Date published: 2021-05-04
Rated 1 out of 5 by from sneaky charges they get you to the point where you almost have to finish filing with turbo tax because of all the time you invested then they drop random charges on you.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is Great, Thank you I used Turbo Tax to file my tax, It was so easy and user friendly
Date published: 2021-05-04
Rated 3 out of 5 by from Longer than expected Filed for a W-2 and 1099 form. Took longer than expected. Got the job done, but going through an accountant from previous years was easier and more affordable. May not file through Turbo next year.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax was perfect It took a while, but it was all thorough and correct
Date published: 2021-05-04
Rated 5 out of 5 by from Truly awesome: honest and amazingly easy to work Needed help and received good help to guide me through the steps.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is Awesome! I have been using Turbo Tax for many years and each year it seems to get easier and easier. Turbo Tax remembers past information and helps me along with new information. It is easy to use and I am confident that my taxes have been done correctly and I am getting the highest refund possible for my personal application. I enjoy doing my own taxes and Turbo Tax makes it possible. My information feels safe and secure. Thank you Turbo Tax!
Date published: 2021-05-04
Rated 2 out of 5 by from Overpriced and can't even pay TurboTax would not allow me to pay the service charge with a credit card. Software was $50 and then asked me to pay $25 for a service charge for filing my state return. I tried to pay the $25 by my credit card, but it wouldn't work. Called the help desk, despite her best efforts, she still couldn't help me get my bill paid.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2241
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy Walks you through everything; has the capability to remember previous TurboTax years; capability to download your financial statements based on document Id (such as investments, 401ks)....takes the intimidation out of it all.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax is easy to use I was able to use the on line help to get question answered.
Date published: 2021-05-04
Rated 5 out of 5 by from Erika is Awesome! Awesome Experience with Turbo Tax! My wife and I understood the process easy and we got our paperwork done in few days.
Date published: 2021-05-04
Rated 1 out of 5 by from sneaky charges they get you to the point where you almost have to finish filing with turbo tax because of all the time you invested then they drop random charges on you.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is Great, Thank you I used Turbo Tax to file my tax, It was so easy and user friendly
Date published: 2021-05-04
Rated 3 out of 5 by from Longer than expected Filed for a W-2 and 1099 form. Took longer than expected. Got the job done, but going through an accountant from previous years was easier and more affordable. May not file through Turbo next year.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax was perfect It took a while, but it was all thorough and correct
Date published: 2021-05-04
Rated 5 out of 5 by from Truly awesome: honest and amazingly easy to work Needed help and received good help to guide me through the steps.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is Awesome! I have been using Turbo Tax for many years and each year it seems to get easier and easier. Turbo Tax remembers past information and helps me along with new information. It is easy to use and I am confident that my taxes have been done correctly and I am getting the highest refund possible for my personal application. I enjoy doing my own taxes and Turbo Tax makes it possible. My information feels safe and secure. Thank you Turbo Tax!
Date published: 2021-05-04
Rated 2 out of 5 by from Overpriced and can't even pay TurboTax would not allow me to pay the service charge with a credit card. Software was $50 and then asked me to pay $25 for a service charge for filing my state return. I tried to pay the $25 by my credit card, but it wouldn't work. Called the help desk, despite her best efforts, she still couldn't help me get my bill paid.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2241