TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Smooth and easy Bobby did an incredible job! Simple, straightforward, and easy.
Date published: 2022-04-09
Rated 3 out of 5 by from Yeah, this hurts, every year... I have such a small business, my income from it is never more than $3k, the cost to file these taxes is so high, comparatively. Unfortunately expensive for supplementary income.
Date published: 2022-04-09
Rated 3 out of 5 by from Needs some improvements Your TurboTax costed me a lot of anxiety and time by not updating basic information at the beginning of the process. You should have asked me if I still had a business. I didn't. With no business activity or income it wouldn't let me file, but kept showing me "errors", info I hadn't filled in or answered. I had to go back and paintakingly remove any reference to the business and make every entry a zero. Could have been avoided with a question or two at the beginning that then would have taken the business out of the return completely, cleanly.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is excellent. God job. A little expensive for seniors otherwise good program.
Date published: 2022-04-09
Rated 5 out of 5 by from Love it Easy too use, and would recommend this tax service.
Date published: 2022-04-09
Rated 3 out of 5 by from Used to be a great product!! I have used Turbotax for almost a decade and now they are pricing themselves out of customers. I will probably be looking elsewhere next time.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is awesome! Ginger did an amazing job! Always feel confident my tax return filling is 100% accurate.
Date published: 2022-04-09
Rated 2 out of 5 by from Turbo Tax review Each year I cannot e-file due to the AGI or pin does not match, I went to the IRS web page and looked at last year's AGI, typed the amount in and still rejected. Been using the same PIN and the return is still rejected. So, I have to print it out and send it in. I see no way of correcting this.
Date published: 2022-04-09
Rated 1 out of 5 by from TurboTax or Carmax? Couldn't tell the difference. I was unimpressed by TurboTax Live. I was threatened that my tax prepper would delete my return if I didn't file early. I was told Management and upper management were forcing my tax preparer to close my return if it wasn't filed today 4/8/2022. No reason was given as to why it needed to be filed before the 15th, or was there any alternative option. I guess somethings, including taxes are best handled by people who don't have to deal with upper management.
Date published: 2022-04-09
Rated 5 out of 5 by from Great service Easy, accurate, helpful. I have been using with no issues for 15 years.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2239
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Smooth and easy Bobby did an incredible job! Simple, straightforward, and easy.
Date published: 2022-04-09
Rated 3 out of 5 by from Yeah, this hurts, every year... I have such a small business, my income from it is never more than $3k, the cost to file these taxes is so high, comparatively. Unfortunately expensive for supplementary income.
Date published: 2022-04-09
Rated 3 out of 5 by from Needs some improvements Your TurboTax costed me a lot of anxiety and time by not updating basic information at the beginning of the process. You should have asked me if I still had a business. I didn't. With no business activity or income it wouldn't let me file, but kept showing me "errors", info I hadn't filled in or answered. I had to go back and paintakingly remove any reference to the business and make every entry a zero. Could have been avoided with a question or two at the beginning that then would have taken the business out of the return completely, cleanly.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is excellent. God job. A little expensive for seniors otherwise good program.
Date published: 2022-04-09
Rated 5 out of 5 by from Love it Easy too use, and would recommend this tax service.
Date published: 2022-04-09
Rated 3 out of 5 by from Used to be a great product!! I have used Turbotax for almost a decade and now they are pricing themselves out of customers. I will probably be looking elsewhere next time.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is awesome! Ginger did an amazing job! Always feel confident my tax return filling is 100% accurate.
Date published: 2022-04-09
Rated 2 out of 5 by from Turbo Tax review Each year I cannot e-file due to the AGI or pin does not match, I went to the IRS web page and looked at last year's AGI, typed the amount in and still rejected. Been using the same PIN and the return is still rejected. So, I have to print it out and send it in. I see no way of correcting this.
Date published: 2022-04-09
Rated 1 out of 5 by from TurboTax or Carmax? Couldn't tell the difference. I was unimpressed by TurboTax Live. I was threatened that my tax prepper would delete my return if I didn't file early. I was told Management and upper management were forcing my tax preparer to close my return if it wasn't filed today 4/8/2022. No reason was given as to why it needed to be filed before the 15th, or was there any alternative option. I guess somethings, including taxes are best handled by people who don't have to deal with upper management.
Date published: 2022-04-09
Rated 5 out of 5 by from Great service Easy, accurate, helpful. I have been using with no issues for 15 years.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2239