TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Wowyouguyssuck from
Odd that you have to pay for customer service
You disguise it as having an accountant on call, but I had to search the Internet for an answer to a question related to the product. Disappointing, but not surprising from Intuit, where my wrestling as a CEO of a small company with quickbooks is the single largest administrative task I have. Total waste of time
Date published: 2023-04-16
Rated 3 out of 5 by
Just Dan 1234 from
Poor time to ask for Drivers License
In general it was a positive experience this year, BUT there was a moment after entering my bank info for Federal return direct deposit when the app asked for my drivers license and something about the timing of that request was so discordant that I felt real rage. The feeling was "I thought I was done, what's going on now, how much more data entry is left to go?" Maybe consider collecting drivers license info earlier in the process instead of at the end because that was very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by
Sandydoodle98 from
Turbo tax makes it so easy
This is the first time I did my taxes in my own and turbo make it easy with step by step
Date published: 2023-04-16
Rated 5 out of 5 by
Vijay Reddy from
Taxes filing Made Easy
Good user interface hence all required data will be captured for accurate filing of taxes
Date published: 2023-04-16
Rated 5 out of 5 by
Warj from
Great tool
No problems encountered. My son answered all my questions.
Date published: 2023-04-16
Rated 4 out of 5 by
MSommerville from
Janice is Awesome!
Janice provided great service, was patient, and helped significantly! Thank you Janice!
Date published: 2023-04-16
Rated 5 out of 5 by
Incredible service wow from
Amazing service
Easy to use and maximized my return! I was self employed and also had a W-2 and turbo tax made filing easy!
Date published: 2023-04-16
Rated 5 out of 5 by
MimiSharon from
I like turbo tax
..I like turbo tax’s format………………………………………………………..
Date published: 2023-04-16
Rated 5 out of 5 by
joeyzhtsjnxfhtrhxb from
good
good good good good good good good good good good good good
Date published: 2023-04-16
Rated 5 out of 5 by
null from
EASY TO USE FOR SMALL BUSINESS
VERY EASY TO USE. I WORK FULL TIME AND ALSO HAVE A SIDE BUSINESS. THIS IS PERFECT TO GET ALL MY EXPENSES AND INCOME LOGGED CORRECTLY.
All TurboTax® Offerings Reviews - Page 2239
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Wowyouguyssuck from
Odd that you have to pay for customer service
You disguise it as having an accountant on call, but I had to search the Internet for an answer to a question related to the product. Disappointing, but not surprising from Intuit, where my wrestling as a CEO of a small company with quickbooks is the single largest administrative task I have. Total waste of time
Date published: 2023-04-16
Rated 3 out of 5 by
Just Dan 1234 from
Poor time to ask for Drivers License
In general it was a positive experience this year, BUT there was a moment after entering my bank info for Federal return direct deposit when the app asked for my drivers license and something about the timing of that request was so discordant that I felt real rage. The feeling was "I thought I was done, what's going on now, how much more data entry is left to go?" Maybe consider collecting drivers license info earlier in the process instead of at the end because that was very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by
Sandydoodle98 from
Turbo tax makes it so easy
This is the first time I did my taxes in my own and turbo make it easy with step by step
Date published: 2023-04-16
Rated 5 out of 5 by
Vijay Reddy from
Taxes filing Made Easy
Good user interface hence all required data will be captured for accurate filing of taxes
Date published: 2023-04-16
Rated 5 out of 5 by
Warj from
Great tool
No problems encountered. My son answered all my questions.
Date published: 2023-04-16
Rated 4 out of 5 by
MSommerville from
Janice is Awesome!
Janice provided great service, was patient, and helped significantly! Thank you Janice!
Date published: 2023-04-16
Rated 5 out of 5 by
Incredible service wow from
Amazing service
Easy to use and maximized my return! I was self employed and also had a W-2 and turbo tax made filing easy!
Date published: 2023-04-16
Rated 5 out of 5 by
MimiSharon from
I like turbo tax
..I like turbo tax’s format………………………………………………………..
Date published: 2023-04-16
Rated 5 out of 5 by
joeyzhtsjnxfhtrhxb from
good
good good good good good good good good good good good good
Date published: 2023-04-16
Rated 5 out of 5 by
null from
EASY TO USE FOR SMALL BUSINESS
VERY EASY TO USE. I WORK FULL TIME AND ALSO HAVE A SIDE BUSINESS. THIS IS PERFECT TO GET ALL MY EXPENSES AND INCOME LOGGED CORRECTLY.
All TurboTax® Offerings Reviews - Page 2239
Date published: 2023-04-16