TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Odd that you have to pay for customer service You disguise it as having an accountant on call, but I had to search the Internet for an answer to a question related to the product. Disappointing, but not surprising from Intuit, where my wrestling as a CEO of a small company with quickbooks is the single largest administrative task I have. Total waste of time
Date published: 2023-04-16
Rated 3 out of 5 by from Poor time to ask for Drivers License In general it was a positive experience this year, BUT there was a moment after entering my bank info for Federal return direct deposit when the app asked for my drivers license and something about the timing of that request was so discordant that I felt real rage. The feeling was "I thought I was done, what's going on now, how much more data entry is left to go?" Maybe consider collecting drivers license info earlier in the process instead of at the end because that was very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax makes it so easy This is the first time I did my taxes in my own and turbo make it easy with step by step
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes filing Made Easy Good user interface hence all required data will be captured for accurate filing of taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Great tool No problems encountered. My son answered all my questions.
Date published: 2023-04-16
Rated 4 out of 5 by from Janice is Awesome! Janice provided great service, was patient, and helped significantly! Thank you Janice!
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing service Easy to use and maximized my return! I was self employed and also had a W-2 and turbo tax made filing easy!
Date published: 2023-04-16
Rated 5 out of 5 by from I like turbo tax ..I like turbo tax’s format………………………………………………………..
Date published: 2023-04-16
Rated 5 out of 5 by from good good good good good good good good good good good good good
Date published: 2023-04-16
Rated 5 out of 5 by from EASY TO USE FOR SMALL BUSINESS VERY EASY TO USE. I WORK FULL TIME AND ALSO HAVE A SIDE BUSINESS. THIS IS PERFECT TO GET ALL MY EXPENSES AND INCOME LOGGED CORRECTLY.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2239
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Odd that you have to pay for customer service You disguise it as having an accountant on call, but I had to search the Internet for an answer to a question related to the product. Disappointing, but not surprising from Intuit, where my wrestling as a CEO of a small company with quickbooks is the single largest administrative task I have. Total waste of time
Date published: 2023-04-16
Rated 3 out of 5 by from Poor time to ask for Drivers License In general it was a positive experience this year, BUT there was a moment after entering my bank info for Federal return direct deposit when the app asked for my drivers license and something about the timing of that request was so discordant that I felt real rage. The feeling was "I thought I was done, what's going on now, how much more data entry is left to go?" Maybe consider collecting drivers license info earlier in the process instead of at the end because that was very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax makes it so easy This is the first time I did my taxes in my own and turbo make it easy with step by step
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes filing Made Easy Good user interface hence all required data will be captured for accurate filing of taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Great tool No problems encountered. My son answered all my questions.
Date published: 2023-04-16
Rated 4 out of 5 by from Janice is Awesome! Janice provided great service, was patient, and helped significantly! Thank you Janice!
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing service Easy to use and maximized my return! I was self employed and also had a W-2 and turbo tax made filing easy!
Date published: 2023-04-16
Rated 5 out of 5 by from I like turbo tax ..I like turbo tax’s format………………………………………………………..
Date published: 2023-04-16
Rated 5 out of 5 by from good good good good good good good good good good good good good
Date published: 2023-04-16
Rated 5 out of 5 by from EASY TO USE FOR SMALL BUSINESS VERY EASY TO USE. I WORK FULL TIME AND ALSO HAVE A SIDE BUSINESS. THIS IS PERFECT TO GET ALL MY EXPENSES AND INCOME LOGGED CORRECTLY.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2239