TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Solid but keeps changing prices You went from thinking price was 169 then 223 and then ended up paying 257 - just be honest as possible up front. Service was great but hate the price keeps changing. There is also no noticeable mention that the pay from the federal fund has a hidden fee.
Date published: 2022-04-11
Rated 3 out of 5 by from So glad I went with turbo tax! Everything was idiot proof! It was easy and using turbo tax live I was able to communicate with a real person and have my taxes done right! No fuss!
Date published: 2022-04-11
Rated 3 out of 5 by from is ok was ok little hard to get some information. this is what i have to say
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is easy to use. TurboTax walks you through each step and has many explanations along the way to help you make the right decision.
Date published: 2022-04-11
Rated 4 out of 5 by from I did not like the consent at the end. I should not have to agree that you can use my refund if you determine that you helped with filing. I paid the $25 state fee. That is not extra help with filing. If my understanding is not correct, then the directions need to be clearer.
Date published: 2022-04-11
Rated 5 out of 5 by from Great program It was easy to use. Made filing very easy. Will use again.
Date published: 2022-04-11
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so intuitive! It guides you at each step and carries over your information from your previous filing and will question changes.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is easy to use It's easy to use. The questions guide you through the process without much pain. The free version is great for simple tax filling.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Provide Class A Support I tried to complete my taxes on my own. It was after 11:00 in the evening. Turbo tax had one person contact me, take a preliminary look at my forms, provide reassurance, and guided me to a live person. I am so thankful the process is completed before the last minute and I have the assurance that it is accurate from a live person!
Date published: 2022-04-11
Rated 3 out of 5 by from Could not file Electronically This Year I have been using Turbo Tax for many years and this was the first time that I could not file electronically. I reviewed everything and the AGI was correct from 2020. I will not use again since I prefer filing electronically
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2237
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Solid but keeps changing prices You went from thinking price was 169 then 223 and then ended up paying 257 - just be honest as possible up front. Service was great but hate the price keeps changing. There is also no noticeable mention that the pay from the federal fund has a hidden fee.
Date published: 2022-04-11
Rated 3 out of 5 by from So glad I went with turbo tax! Everything was idiot proof! It was easy and using turbo tax live I was able to communicate with a real person and have my taxes done right! No fuss!
Date published: 2022-04-11
Rated 3 out of 5 by from is ok was ok little hard to get some information. this is what i have to say
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is easy to use. TurboTax walks you through each step and has many explanations along the way to help you make the right decision.
Date published: 2022-04-11
Rated 4 out of 5 by from I did not like the consent at the end. I should not have to agree that you can use my refund if you determine that you helped with filing. I paid the $25 state fee. That is not extra help with filing. If my understanding is not correct, then the directions need to be clearer.
Date published: 2022-04-11
Rated 5 out of 5 by from Great program It was easy to use. Made filing very easy. Will use again.
Date published: 2022-04-11
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so intuitive! It guides you at each step and carries over your information from your previous filing and will question changes.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is easy to use It's easy to use. The questions guide you through the process without much pain. The free version is great for simple tax filling.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Provide Class A Support I tried to complete my taxes on my own. It was after 11:00 in the evening. Turbo tax had one person contact me, take a preliminary look at my forms, provide reassurance, and guided me to a live person. I am so thankful the process is completed before the last minute and I have the assurance that it is accurate from a live person!
Date published: 2022-04-11
Rated 3 out of 5 by from Could not file Electronically This Year I have been using Turbo Tax for many years and this was the first time that I could not file electronically. I reviewed everything and the AGI was correct from 2020. I will not use again since I prefer filing electronically
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2237