TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from finally completed I put off doing the return because I knew I was going to owe. Thankfully it ended up not quite as bad as I estimated
Date published: 2022-04-10
Rated 2 out of 5 by from User interface not intuitive In general the wording and side hints are helpful, but the client itself has many errors diminishing the UX experience. Particularly I thought the process of having to go back to retrieve state tax information that I'd already entered in the system during my session, after selecting to file state taxes separately (from e-file federal taxes) to be very unintuitive to the user
Date published: 2022-04-10
Rated 2 out of 5 by from Two stars Every year Intuit Turbotax makes customer hard time to e-file. I have all the information inputted then, still I have to print Federal Tax as well as State Tax copies to file.
Date published: 2022-04-10
Rated 4 out of 5 by from Good Got help that I needed thank you so much for helping me!
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use! I had a complicated tax year due to the sale of a house and Turbo Tax was easy to understand and walked me through the whole process.
Date published: 2022-04-10
Rated 3 out of 5 by from Expensive I didn't feel like it was as pain free as it could have been for the price. I've used tax slayer in the past and it was cheaper as just as easy.
Date published: 2022-04-10
Rated 3 out of 5 by from TurboTax is great if you filed on your own before Turbotax is a good way to go, but takes time and must be someone who is very detail oriented in order to complete correctly. Not good if you have many deductions. Good for simple form. It does take time to complete - took me over an hour and mine was fairly simple. One problem is wish I could have a way via Turbotax to have my current year refund pay my owed taxes of last year directly to IRS.
Date published: 2022-04-10
Rated 4 out of 5 by from Been Using Turbo Tax for Many Years Reliable and easy to use. Glad we have Turbo Tax. Highly recommend.
Date published: 2022-04-10
Rated 5 out of 5 by from Good experience overall Good personal experience overall for 5 years now! Usually run into minor glitches but have never experienced issues submitting my taxes thus far.
Date published: 2022-04-10
Rated 5 out of 5 by from SO EASY GAVE STEP BY STEP EXPLANATIONS. EASY TO FOLLOW & E-FILE
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2235
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from finally completed I put off doing the return because I knew I was going to owe. Thankfully it ended up not quite as bad as I estimated
Date published: 2022-04-10
Rated 2 out of 5 by from User interface not intuitive In general the wording and side hints are helpful, but the client itself has many errors diminishing the UX experience. Particularly I thought the process of having to go back to retrieve state tax information that I'd already entered in the system during my session, after selecting to file state taxes separately (from e-file federal taxes) to be very unintuitive to the user
Date published: 2022-04-10
Rated 2 out of 5 by from Two stars Every year Intuit Turbotax makes customer hard time to e-file. I have all the information inputted then, still I have to print Federal Tax as well as State Tax copies to file.
Date published: 2022-04-10
Rated 4 out of 5 by from Good Got help that I needed thank you so much for helping me!
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use! I had a complicated tax year due to the sale of a house and Turbo Tax was easy to understand and walked me through the whole process.
Date published: 2022-04-10
Rated 3 out of 5 by from Expensive I didn't feel like it was as pain free as it could have been for the price. I've used tax slayer in the past and it was cheaper as just as easy.
Date published: 2022-04-10
Rated 3 out of 5 by from TurboTax is great if you filed on your own before Turbotax is a good way to go, but takes time and must be someone who is very detail oriented in order to complete correctly. Not good if you have many deductions. Good for simple form. It does take time to complete - took me over an hour and mine was fairly simple. One problem is wish I could have a way via Turbotax to have my current year refund pay my owed taxes of last year directly to IRS.
Date published: 2022-04-10
Rated 4 out of 5 by from Been Using Turbo Tax for Many Years Reliable and easy to use. Glad we have Turbo Tax. Highly recommend.
Date published: 2022-04-10
Rated 5 out of 5 by from Good experience overall Good personal experience overall for 5 years now! Usually run into minor glitches but have never experienced issues submitting my taxes thus far.
Date published: 2022-04-10
Rated 5 out of 5 by from SO EASY GAVE STEP BY STEP EXPLANATIONS. EASY TO FOLLOW & E-FILE
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2235