TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great and simple tool to file e-tax This is my 5th year, i am using this tool. Great and very intutive
Date published: 2023-03-05
Rated 4 out of 5 by from Does the job I have tried other prep software in the past and stuck with TurboTax. I don't know that it's better, but it is good enough. Others have issues, too, but I am most familiar with TT, so I don't plan to change now. My biggest complaint is that you have to login to take advantage of some simple "benefits". By logging in you WILL get spam. Your preferences are irrelevant.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax Is Soooo Simple To Use I have been using TurboTax for the last 8 years and every year it gets easier with them doing more for their customers.
Date published: 2023-03-05
Rated 4 out of 5 by from Easy to use I loved the ease of using the program, however was disappointed that I was led to believe it would be free when completing a 1040 tax form. I thought it was pricey for a 1040 form. By the time I realized the cost, I already had all information inputted. I will take this into consideration next year.
Date published: 2023-03-05
Rated 2 out of 5 by from fairly dreadful. missing key information. key information missing on at least one form (8915). information typed in earlier doesn't transfer. have to download and look up last year's return to re-input information from THIS year. no clear and easy back button function.
Date published: 2023-03-05
Rated 5 out of 5 by from Made Filing Relatively Easy Had a good experience with a live TurboTax assistant. Solved my issue.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbo tax ok but not great First year of preparing my return myself. Paid $105 online but latter found I could have got it for $82 at a retailer :-(. Was told I would be billed when I filed but was billed immediately. Also got charged $25 to file my state return after I paid for the software but was not told until I spent the money to buy it and the time to prepare it. What are you gonna do at that point? Just another company that gives you what you need but you end up spending more than planned. Just average or below in this day and age. Meh
Date published: 2023-03-05
Rated 4 out of 5 by from TAX FILLING LONG BUT was very in-depth would like to see the form I am filling out
Date published: 2023-03-05
Rated 5 out of 5 by from Easy and Thorough Turbo Tax makes filing taxes much less of a headache, while providing helpful information.
Date published: 2023-03-05
Rated 5 out of 5 by from Shacresha is AMAZING She answered all my questions and made the process very easy to understand and maneuver through. I'm a new home owner so I was unsure on how to do my taxes this year and she helped me out tremendously!
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 2235
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great and simple tool to file e-tax This is my 5th year, i am using this tool. Great and very intutive
Date published: 2023-03-05
Rated 4 out of 5 by from Does the job I have tried other prep software in the past and stuck with TurboTax. I don't know that it's better, but it is good enough. Others have issues, too, but I am most familiar with TT, so I don't plan to change now. My biggest complaint is that you have to login to take advantage of some simple "benefits". By logging in you WILL get spam. Your preferences are irrelevant.
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax Is Soooo Simple To Use I have been using TurboTax for the last 8 years and every year it gets easier with them doing more for their customers.
Date published: 2023-03-05
Rated 4 out of 5 by from Easy to use I loved the ease of using the program, however was disappointed that I was led to believe it would be free when completing a 1040 tax form. I thought it was pricey for a 1040 form. By the time I realized the cost, I already had all information inputted. I will take this into consideration next year.
Date published: 2023-03-05
Rated 2 out of 5 by from fairly dreadful. missing key information. key information missing on at least one form (8915). information typed in earlier doesn't transfer. have to download and look up last year's return to re-input information from THIS year. no clear and easy back button function.
Date published: 2023-03-05
Rated 5 out of 5 by from Made Filing Relatively Easy Had a good experience with a live TurboTax assistant. Solved my issue.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbo tax ok but not great First year of preparing my return myself. Paid $105 online but latter found I could have got it for $82 at a retailer :-(. Was told I would be billed when I filed but was billed immediately. Also got charged $25 to file my state return after I paid for the software but was not told until I spent the money to buy it and the time to prepare it. What are you gonna do at that point? Just another company that gives you what you need but you end up spending more than planned. Just average or below in this day and age. Meh
Date published: 2023-03-05
Rated 4 out of 5 by from TAX FILLING LONG BUT was very in-depth would like to see the form I am filling out
Date published: 2023-03-05
Rated 5 out of 5 by from Easy and Thorough Turbo Tax makes filing taxes much less of a headache, while providing helpful information.
Date published: 2023-03-05
Rated 5 out of 5 by from Shacresha is AMAZING She answered all my questions and made the process very easy to understand and maneuver through. I'm a new home owner so I was unsure on how to do my taxes this year and she helped me out tremendously!
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 2235