TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great Awesome ,can trust Turbo tax Good experience will use next year
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax is the best!!! the expert I spoke with was very pleasent, knowledgeable and thorough with the questions I had on my return.
Date published: 2021-05-04
Rated 3 out of 5 by from 1099 NEC DOES NOT WORK I entered a 1099 NEC Just royalties, I could not submit my return with out filling out the schedule C Business. I DON"T OWN A BUSINESS< ITS JUST ROYALTIES
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is great! Questions have step by step instructions. Some knowledge is required for parts of the tax returns.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax is very easy Turbo tax is very easy to file the Tax. Able to complete the return quickly.
Date published: 2021-05-04
Rated 5 out of 5 by from 20 years of being happy. Have used TurboTax for 20 years. Never been audited. Easy to use and very helpful.
Date published: 2021-05-04
Rated 2 out of 5 by from Glitchy Software I've been using Turbo Tax for a few years but this year it was very inconvenient. Apparently there's a known glitch in the system where turbo tax will not prompt for you to pay the separate fee to file your state taxes. This means that after filling in all of your information, you're forced to delete the state information and file your federal taxes alone. Then go back in and fill out all of the state information again and pay separately. It's frustrating that Turbo Tax is aware of this glitch and doesn't give their customers a heads up to file them separately as opposed to wasting time. At the very least, it should be easy to decipher what the issue is. It took over 30 minutes of being on the phone with a representative and turbo tech support before they could determine what the issue was. You have to do better.
Date published: 2021-05-04
Rated 5 out of 5 by from Long-time happy user Wouldn't do my own taxes any other way! Turbo Tax is the best.
Date published: 2021-05-04
Rated 3 out of 5 by from Useful, but endless upsells and ads detract The product mostly works, but has bugs and confusion (such as claiming a form has no data). It is also rife with never-ending upsells.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Excellent Tool Turbo Tax is easy to navigate, provides you answers to your questions and you don't need to be computer savvy to know what to do.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2234
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great Awesome ,can trust Turbo tax Good experience will use next year
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax is the best!!! the expert I spoke with was very pleasent, knowledgeable and thorough with the questions I had on my return.
Date published: 2021-05-04
Rated 3 out of 5 by from 1099 NEC DOES NOT WORK I entered a 1099 NEC Just royalties, I could not submit my return with out filling out the schedule C Business. I DON"T OWN A BUSINESS< ITS JUST ROYALTIES
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is great! Questions have step by step instructions. Some knowledge is required for parts of the tax returns.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax is very easy Turbo tax is very easy to file the Tax. Able to complete the return quickly.
Date published: 2021-05-04
Rated 5 out of 5 by from 20 years of being happy. Have used TurboTax for 20 years. Never been audited. Easy to use and very helpful.
Date published: 2021-05-04
Rated 2 out of 5 by from Glitchy Software I've been using Turbo Tax for a few years but this year it was very inconvenient. Apparently there's a known glitch in the system where turbo tax will not prompt for you to pay the separate fee to file your state taxes. This means that after filling in all of your information, you're forced to delete the state information and file your federal taxes alone. Then go back in and fill out all of the state information again and pay separately. It's frustrating that Turbo Tax is aware of this glitch and doesn't give their customers a heads up to file them separately as opposed to wasting time. At the very least, it should be easy to decipher what the issue is. It took over 30 minutes of being on the phone with a representative and turbo tech support before they could determine what the issue was. You have to do better.
Date published: 2021-05-04
Rated 5 out of 5 by from Long-time happy user Wouldn't do my own taxes any other way! Turbo Tax is the best.
Date published: 2021-05-04
Rated 3 out of 5 by from Useful, but endless upsells and ads detract The product mostly works, but has bugs and confusion (such as claiming a form has no data). It is also rife with never-ending upsells.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Excellent Tool Turbo Tax is easy to navigate, provides you answers to your questions and you don't need to be computer savvy to know what to do.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2234