TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy Joanna was very helpful and knowledgeable. It was nice and simple.
Date published: 2022-04-13
Rated 5 out of 5 by from I've used TurboTax for years Ive been using TurboTax for years. It just gets better and better.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax works for me. I've been using TurboTax for over a decade with no issues. Simple, quick and easy to file my federal and state taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax It's a great experience and I highly recommend to friends and family
Date published: 2022-04-13
Rated 3 out of 5 by from not as simple as the online version even the turbotax staff are not well trained on the desktop version! their assistance was not efficient at all
Date published: 2022-04-13
Rated 3 out of 5 by from Not the same this year... I've been using TurboTax for 20 years and overall, I've been really happy. However, TurboTax was not the same this year for a variety of reasons: questions in several sections are written for CPA's - not everyday people, in two sections TurboTax would run in a loop and keep referring to old information that was edited and saved new, navigation is not user-friendly. If you want to edit even basic information, you have to go through the entire section just to find one line item which is very time consuming. TurboTax has all my information from last year's tax forms. However, it prompted me several times to add this information and even go back to last year's return and confirm what numbers were provided! This year, I had to fill out a new form which TurboTax had all the required information in my return. It simply didn't have enough horsepower to generate the form itself. All in all, not the same this year which was really disappointing.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is worth it Walks through quite easily. Review process is very useful.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 2021 I am a first time user and I would recommend the product to family and friends. It was user friendly and easy to understand. Thank you for a simplified process.
Date published: 2022-04-13
Rated 4 out of 5 by from Great Very helpful, very helpful very helpful very helpful
Date published: 2022-04-13
Rated 5 out of 5 by from Great experience! For the past 5 years I've used Credit Karma to file, but they've change it to where you can only use a Cash app to file so when filing with Turbo Tax it gave me the option to have it deposited into my bank account. Please keep that option available!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2233
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Joanna was very helpful and knowledgeable. It was nice and simple.
Date published: 2022-04-13
Rated 5 out of 5 by from I've used TurboTax for years Ive been using TurboTax for years. It just gets better and better.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax works for me. I've been using TurboTax for over a decade with no issues. Simple, quick and easy to file my federal and state taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax It's a great experience and I highly recommend to friends and family
Date published: 2022-04-13
Rated 3 out of 5 by from not as simple as the online version even the turbotax staff are not well trained on the desktop version! their assistance was not efficient at all
Date published: 2022-04-13
Rated 3 out of 5 by from Not the same this year... I've been using TurboTax for 20 years and overall, I've been really happy. However, TurboTax was not the same this year for a variety of reasons: questions in several sections are written for CPA's - not everyday people, in two sections TurboTax would run in a loop and keep referring to old information that was edited and saved new, navigation is not user-friendly. If you want to edit even basic information, you have to go through the entire section just to find one line item which is very time consuming. TurboTax has all my information from last year's tax forms. However, it prompted me several times to add this information and even go back to last year's return and confirm what numbers were provided! This year, I had to fill out a new form which TurboTax had all the required information in my return. It simply didn't have enough horsepower to generate the form itself. All in all, not the same this year which was really disappointing.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax is worth it Walks through quite easily. Review process is very useful.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 2021 I am a first time user and I would recommend the product to family and friends. It was user friendly and easy to understand. Thank you for a simplified process.
Date published: 2022-04-13
Rated 4 out of 5 by from Great Very helpful, very helpful very helpful very helpful
Date published: 2022-04-13
Rated 5 out of 5 by from Great experience! For the past 5 years I've used Credit Karma to file, but they've change it to where you can only use a Cash app to file so when filing with Turbo Tax it gave me the option to have it deposited into my bank account. Please keep that option available!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2233