TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Fees are too high While the service is helpful, I was shocked to find out my transaction fee was $13. I'm already paying $150 to file my taxes with turbo tax, why is there is even a fee at all? It feels like any year it could be a toss-up of who I owe more, turbo tax or the government.
Date published: 2023-04-17
Rated 1 out of 5 by from Likely my last year using turbotax I spent more time declining offers, rejecting your offers to share my personal data, and avoiding your clickbait/confusing pages trying to upsell me or redirect my refunds than I would have spent just filling out the paper forms. Turbotax used to be efficient and easy, now it's just a test of my patience
Date published: 2023-04-17
Rated 3 out of 5 by from Parents should be able to pay once for dependents We had to pay full price twice to file for our college-age daughter who is fully dependent on us. (We prepared her return and will be paying any taxes owed). TurboTax should recognize this and enable parents to file for dependent children as long as they are still full-time students and not have to pay full price twice.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is good for filing taxes Turbo tax provides all tools to complete taxes . But still can improve with few more tips.....
Date published: 2023-04-17
Rated 5 out of 5 by from MY RETURNS TOOK A WHILE SINCE I HAD COVID I WAS MORE SLOW IN MY UNDERSTANDING WHEN I READ
Date published: 2023-04-17
Rated 4 out of 5 by from Easy but expensive I have used this service for several years, and it is so user friendly but every year it's more expensive
Date published: 2023-04-17
Rated 3 out of 5 by from I Love Turbo TAX!!! I did not use the Turbo tax live.jhgjygjyfgtjftfutfjtfjytf
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent way to file This was my ist time filing and it was very easy with the help of turbotax!
Date published: 2023-04-17
Rated 4 out of 5 by from BUT WHERE DO I PUT MY IRS PIN I LIKE TURBO TAX ALTHOUGH IT SEEMS YOU CAN GET IT DONE FOR FREE AND THEN YOU DO WIND UP WITH A FEE FOR BOTH. THE IRS REQUIRES A PIN BUT THERE IS NO PLACE TO PUT IT ONLINE. THE AGI IS SUPPOSED TO BE A SUBSTITUTE AND MAYBE IT IS BUT IF MY RETURN COMES BACK I AM NOT GOING TO LIKE IT. IT WAS QUITE AN EFFORT TO GET THIS PIN.
Date published: 2023-04-17
Rated 5 out of 5 by from An extremely useful process of filing taxes Easy process that is completed in a timely manner in your home and you don't have to make an appointment with an outside source.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2231
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fees are too high While the service is helpful, I was shocked to find out my transaction fee was $13. I'm already paying $150 to file my taxes with turbo tax, why is there is even a fee at all? It feels like any year it could be a toss-up of who I owe more, turbo tax or the government.
Date published: 2023-04-17
Rated 1 out of 5 by from Likely my last year using turbotax I spent more time declining offers, rejecting your offers to share my personal data, and avoiding your clickbait/confusing pages trying to upsell me or redirect my refunds than I would have spent just filling out the paper forms. Turbotax used to be efficient and easy, now it's just a test of my patience
Date published: 2023-04-17
Rated 3 out of 5 by from Parents should be able to pay once for dependents We had to pay full price twice to file for our college-age daughter who is fully dependent on us. (We prepared her return and will be paying any taxes owed). TurboTax should recognize this and enable parents to file for dependent children as long as they are still full-time students and not have to pay full price twice.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is good for filing taxes Turbo tax provides all tools to complete taxes . But still can improve with few more tips.....
Date published: 2023-04-17
Rated 5 out of 5 by from MY RETURNS TOOK A WHILE SINCE I HAD COVID I WAS MORE SLOW IN MY UNDERSTANDING WHEN I READ
Date published: 2023-04-17
Rated 4 out of 5 by from Easy but expensive I have used this service for several years, and it is so user friendly but every year it's more expensive
Date published: 2023-04-17
Rated 3 out of 5 by from I Love Turbo TAX!!! I did not use the Turbo tax live.jhgjygjyfgtjftfutfjtfjytf
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent way to file This was my ist time filing and it was very easy with the help of turbotax!
Date published: 2023-04-17
Rated 4 out of 5 by from BUT WHERE DO I PUT MY IRS PIN I LIKE TURBO TAX ALTHOUGH IT SEEMS YOU CAN GET IT DONE FOR FREE AND THEN YOU DO WIND UP WITH A FEE FOR BOTH. THE IRS REQUIRES A PIN BUT THERE IS NO PLACE TO PUT IT ONLINE. THE AGI IS SUPPOSED TO BE A SUBSTITUTE AND MAYBE IT IS BUT IF MY RETURN COMES BACK I AM NOT GOING TO LIKE IT. IT WAS QUITE AN EFFORT TO GET THIS PIN.
Date published: 2023-04-17
Rated 5 out of 5 by from An extremely useful process of filing taxes Easy process that is completed in a timely manner in your home and you don't have to make an appointment with an outside source.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2231