TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love my Turbo Tax So easy to use. Why pay someone? Used every year for 15 yrs
Date published: 2021-05-04
Rated 5 out of 5 by from Facilitating Masterpiece Incredibly user friendly. Trouble spots easily found through help and general boolean searches. Interface and reassurances facilitate progressive and confident filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Assistance Very helpful and easy to follow throughout the whole process.
Date published: 2021-05-04
Rated 4 out of 5 by from getting better I have used TT for a number of years and it keeps getting better, but I have found that the FAQ's are often complicated and dont really address certain issues. Also, there was an error in TT this year, known in February and it was still causing huge issues in April. I am sure I will keep using TT, but will be more cautious and less trusting, meaning I may have a CPA take a pass before filing like I did this year. And maybe, some day I will just have it do them!
Date published: 2021-05-04
Rated 1 out of 5 by from 2020 Turbo Tax was the worst I've used! This was the slowest. Constantly asking me to update. Then near the final review, before the check...another update request that I couldn't escape, with a "save return". Which I had to do 3X's before I received the final update that actually worked. Shouldn't take over 1.5 hours to finish. Now I can't seem to file the CA taxes without an e-file.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is very user friendly The platform is very easy to use and quick. Will use again.
Date published: 2021-05-04
Rated 5 out of 5 by from Excellent way to file taxes Turbo Tax has all the schedules that were very easy to follow. Questions were easy to answer and you could use the BACK button to check to make sure you answered correctly. They double checked everything and always asked if "Is this correct?" Very easy to file!
Date published: 2021-05-04
Rated 4 out of 5 by from very easy Turbo tax makes doing your taxes is very easy and Consistent
Date published: 2021-05-04
Rated 5 out of 5 by from Promotion ! The overall turbo tax service is nice and convenient and David made it that much better.
Date published: 2021-05-04
Rated 5 out of 5 by from I could not do it without you! Thank you so much for this program and having it available online. It makes filing taxes easy and not so dreadful! I appreciate all your team does!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2231
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love my Turbo Tax So easy to use. Why pay someone? Used every year for 15 yrs
Date published: 2021-05-04
Rated 5 out of 5 by from Facilitating Masterpiece Incredibly user friendly. Trouble spots easily found through help and general boolean searches. Interface and reassurances facilitate progressive and confident filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Assistance Very helpful and easy to follow throughout the whole process.
Date published: 2021-05-04
Rated 4 out of 5 by from getting better I have used TT for a number of years and it keeps getting better, but I have found that the FAQ's are often complicated and dont really address certain issues. Also, there was an error in TT this year, known in February and it was still causing huge issues in April. I am sure I will keep using TT, but will be more cautious and less trusting, meaning I may have a CPA take a pass before filing like I did this year. And maybe, some day I will just have it do them!
Date published: 2021-05-04
Rated 1 out of 5 by from 2020 Turbo Tax was the worst I've used! This was the slowest. Constantly asking me to update. Then near the final review, before the check...another update request that I couldn't escape, with a "save return". Which I had to do 3X's before I received the final update that actually worked. Shouldn't take over 1.5 hours to finish. Now I can't seem to file the CA taxes without an e-file.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is very user friendly The platform is very easy to use and quick. Will use again.
Date published: 2021-05-04
Rated 5 out of 5 by from Excellent way to file taxes Turbo Tax has all the schedules that were very easy to follow. Questions were easy to answer and you could use the BACK button to check to make sure you answered correctly. They double checked everything and always asked if "Is this correct?" Very easy to file!
Date published: 2021-05-04
Rated 4 out of 5 by from very easy Turbo tax makes doing your taxes is very easy and Consistent
Date published: 2021-05-04
Rated 5 out of 5 by from Promotion ! The overall turbo tax service is nice and convenient and David made it that much better.
Date published: 2021-05-04
Rated 5 out of 5 by from I could not do it without you! Thank you so much for this program and having it available online. It makes filing taxes easy and not so dreadful! I appreciate all your team does!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2231