TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Loved the service The specialist was so helpful and patient!! Thank you so much
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax is Awesome! It's easy to use... You just got to follow the steps!
Date published: 2021-04-29
Rated 5 out of 5 by from Excellent I was able to plug all my numbers in without a whole lot of headache thank you TurboTax.
Date published: 2021-04-29
Rated 5 out of 5 by from Helpful for new divorcee The product is so helpful by telling you what is a common or uncommon credit and deduction. It was really helpful to get encouragement along the way--especially since it has been over 13 years since I filed separately.
Date published: 2021-04-29
Rated 3 out of 5 by from Quality slipping from high standards of the past I was disappointed with the lack of integration of basic data, both within the Federal return and between the Federal and State returns. Turbo Tax went to great lengths this year to ask questions on arcane issues. However, as an example, even though the software had the date of birth, it could not determine an IRA withdrawal had taken place when the filer was older than 59 1/2. Furthermore, the step-by-step questionnaire had no queries re whether the stimulus checks had been received.
Date published: 2021-04-29
Rated 4 out of 5 by from Turbo Tax is good It was okay, can't seem to e-file because IRS won't accept my AGI.
Date published: 2021-04-29
Rated 4 out of 5 by from All Done Nice program just expensive. Since I do all the work it should not cost this much
Date published: 2021-04-29
Rated 5 out of 5 by from First time I've done my own Taxes Very easy to fallow thanks TurboTax your service is awesome...
Date published: 2021-04-29
Rated 2 out of 5 by from nowhere near as good this year I've used Turbotax for personal and business taxes for ~ 20 years. Each year, the Q & A format gets weaker, and one part of the software seems to know less about what I input earlier. This year there were at least two times I had to check online to learn that Turbotax had a bug and wasn't fixing it. And in doing VA state taxes, Turbotax really sucked, not explaining things, asking for things that were on the federal forms, and generally reducing my confidence that my taxes were being done correctly. So I am really considering using some other software next year. Plus ... you forced my to mess up one of my laptops to install Windows 10. Turbotax became the ONLY software that insisted I change systems. Boo!
Date published: 2021-04-29
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX IS THE BEST WAY TO FILING TAX ! I WOULD LIKE USE TURBOTAX EVERY YEAR!
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2231
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Loved the service The specialist was so helpful and patient!! Thank you so much
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax is Awesome! It's easy to use... You just got to follow the steps!
Date published: 2021-04-29
Rated 5 out of 5 by from Excellent I was able to plug all my numbers in without a whole lot of headache thank you TurboTax.
Date published: 2021-04-29
Rated 5 out of 5 by from Helpful for new divorcee The product is so helpful by telling you what is a common or uncommon credit and deduction. It was really helpful to get encouragement along the way--especially since it has been over 13 years since I filed separately.
Date published: 2021-04-29
Rated 3 out of 5 by from Quality slipping from high standards of the past I was disappointed with the lack of integration of basic data, both within the Federal return and between the Federal and State returns. Turbo Tax went to great lengths this year to ask questions on arcane issues. However, as an example, even though the software had the date of birth, it could not determine an IRA withdrawal had taken place when the filer was older than 59 1/2. Furthermore, the step-by-step questionnaire had no queries re whether the stimulus checks had been received.
Date published: 2021-04-29
Rated 4 out of 5 by from Turbo Tax is good It was okay, can't seem to e-file because IRS won't accept my AGI.
Date published: 2021-04-29
Rated 4 out of 5 by from All Done Nice program just expensive. Since I do all the work it should not cost this much
Date published: 2021-04-29
Rated 5 out of 5 by from First time I've done my own Taxes Very easy to fallow thanks TurboTax your service is awesome...
Date published: 2021-04-29
Rated 2 out of 5 by from nowhere near as good this year I've used Turbotax for personal and business taxes for ~ 20 years. Each year, the Q & A format gets weaker, and one part of the software seems to know less about what I input earlier. This year there were at least two times I had to check online to learn that Turbotax had a bug and wasn't fixing it. And in doing VA state taxes, Turbotax really sucked, not explaining things, asking for things that were on the federal forms, and generally reducing my confidence that my taxes were being done correctly. So I am really considering using some other software next year. Plus ... you forced my to mess up one of my laptops to install Windows 10. Turbotax became the ONLY software that insisted I change systems. Boo!
Date published: 2021-04-29
Rated 5 out of 5 by from TURBOTAX IS THE BEST TURBOTAX IS THE BEST WAY TO FILING TAX ! I WOULD LIKE USE TURBOTAX EVERY YEAR!
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2231