TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax saved my sanity. No kidding. I have had horrible tax experience for the past two years that was NOT with turbo tax. Kandice has been so helpful and friendly she made this years' experience a good one. It was easy to get her what she needed. I will be back next year.
Date published: 2022-04-10
Rated 5 out of 5 by from We will always do Full Service! I have always done our taxes on my own, and this year it felt more complicated so we decided to take advantage of the Full Service help. Our professional, Kathy, was attentive, easy to talk to, kind and most importantly fast. I don't think I will ever go back to doing my own taxes ever again!
Date published: 2022-04-10
Rated 5 out of 5 by from I will never give up my Turbo Tax! I have been using intuit products for years and I refuse to use anything else. I see these adds this year for new software that is saying to change from intuit products to theirs. I have used intuit products since the 1990's and they have never failed me.
Date published: 2022-04-10
Rated 5 out of 5 by from Love TurboTax we love the ease at which you can find all the information necessary to get this done and filed in a timely manner.
Date published: 2022-04-10
Rated 5 out of 5 by from Easiest way to do taxes! I have used Turbo Tax for the last 15 years and even with adding new business it is the best thing to use!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awsome Excellent, Turbo Tax takes step by step through your return, nothing was missed.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax rocks! We've been using TurboTax for over a decade, and wouldn't want to do our taxes any other way. Thanks, TurboTax!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax saved us this year! My wife needed to input the data this year for the first time. Turbo Tax made is fairly easy to follow the the numbered boxes. Although some of the questions were a little confusing for her, we worked through it together.
Date published: 2022-04-10
Rated 1 out of 5 by from Not great transparency This is strictly a review on the product and not on the employee who I spoke on the phone with (Lisa was great and gets 5 stars). TurboTax required me to select the product ahead of filing and I evidently selected Live Deluxe. My experience last year was that an expert would review the supporting documents I uploaded along with my tax prep. After a thorough review, I would get the green light to accurately file. This year, that expert review was replaced with a phone call. During the call, the employee didn't have access to my documents and couldn't provide that thorough review I was looking for and expecting for the cost of this service. I was pretty disappointed - had I known this was the review process in advance, I wouldn't have paid the extra $109. I wish the overall product and process was more transparent and clear on certain conditions.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Great Easy to use. I've used it for many years and have always enjoyed it.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2231
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax saved my sanity. No kidding. I have had horrible tax experience for the past two years that was NOT with turbo tax. Kandice has been so helpful and friendly she made this years' experience a good one. It was easy to get her what she needed. I will be back next year.
Date published: 2022-04-10
Rated 5 out of 5 by from We will always do Full Service! I have always done our taxes on my own, and this year it felt more complicated so we decided to take advantage of the Full Service help. Our professional, Kathy, was attentive, easy to talk to, kind and most importantly fast. I don't think I will ever go back to doing my own taxes ever again!
Date published: 2022-04-10
Rated 5 out of 5 by from I will never give up my Turbo Tax! I have been using intuit products for years and I refuse to use anything else. I see these adds this year for new software that is saying to change from intuit products to theirs. I have used intuit products since the 1990's and they have never failed me.
Date published: 2022-04-10
Rated 5 out of 5 by from Love TurboTax we love the ease at which you can find all the information necessary to get this done and filed in a timely manner.
Date published: 2022-04-10
Rated 5 out of 5 by from Easiest way to do taxes! I have used Turbo Tax for the last 15 years and even with adding new business it is the best thing to use!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awsome Excellent, Turbo Tax takes step by step through your return, nothing was missed.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax rocks! We've been using TurboTax for over a decade, and wouldn't want to do our taxes any other way. Thanks, TurboTax!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax saved us this year! My wife needed to input the data this year for the first time. Turbo Tax made is fairly easy to follow the the numbered boxes. Although some of the questions were a little confusing for her, we worked through it together.
Date published: 2022-04-10
Rated 1 out of 5 by from Not great transparency This is strictly a review on the product and not on the employee who I spoke on the phone with (Lisa was great and gets 5 stars). TurboTax required me to select the product ahead of filing and I evidently selected Live Deluxe. My experience last year was that an expert would review the supporting documents I uploaded along with my tax prep. After a thorough review, I would get the green light to accurately file. This year, that expert review was replaced with a phone call. During the call, the employee didn't have access to my documents and couldn't provide that thorough review I was looking for and expecting for the cost of this service. I was pretty disappointed - had I known this was the review process in advance, I wouldn't have paid the extra $109. I wish the overall product and process was more transparent and clear on certain conditions.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Great Easy to use. I've used it for many years and have always enjoyed it.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2231