TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Too many extra charges I'm paying to file my taxes, not to include hidden fees; I was charged extra for filing both together and there is no filing fee if I do it myself, which I'll probably do next year; customer agreements and legal documents mean nothing to anyone but accountants and lawyers. Either charge the rate that is advertised at the beginning, the $119, or get out of the business. I shouldn't be charged for e-filing nor filing both returns together. Not everyone has the money to be paying seven different fees that ultimately cost around $250 more than advertised when the process starts. I only went through with it this time because I was out of time.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AMAZING! TURBO TAX MAKES SURE TO COVER EVERYTHING TO ENSURE YOU RECEIVE THE RETURN YOU DESERVE
Date published: 2023-04-16
Rated 1 out of 5 by from Charged me Fees I never had to pay with Turbo Tax it will be the last time I use this service SO many fees
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy. Lets me type in extra incomes . . .there is an easy of going back to correct things. . .I like how TurboTax links up with the bank once you insert the payer ID number.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was easy and free is good! Fast and easy. The questions were easy to understand and were meant to discover if more information was required of me.
Date published: 2023-04-16
Rated 5 out of 5 by from Very Powerful Software Very powerful software. Yields the best tax return
Date published: 2023-04-16
Rated 3 out of 5 by from Lots of bugs this year, not like in past years Lots of bugs this year, not like it was in past years
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is awesome It is easy to follow. I enjoyed preparing my tax return because turbo tax had been guiding me until the end. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by from The best thing about filing taxes! I've been using TurboTax for more than 20 years, and there is a reason I keep coming back. It just works. It makes this process as quick and painless as it can possibly be. Intuit has done an outstanding job of keeping up with evolving technology without overcomplicating the process.
Date published: 2023-04-16
Rated 4 out of 5 by from Difficult to Retrieve Account Although I have been using Turbo Tax for almost 10 years, it was impossible to pull up previous tax returns from their site. Not sure why they could compare the previous year with this one if the site did not have the forms. I found this very frustrating and time consuming to go look up an older form for filing purposes. I am not sure if it is because I have purchased the program from Amazon the last few years or what but I hope that Turbo Tax gets this straightened out. Such is life; glad that they are completed. Especially happy that the thunder storm with lightening that was happening did not take out my power. Lol!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too many extra charges I'm paying to file my taxes, not to include hidden fees; I was charged extra for filing both together and there is no filing fee if I do it myself, which I'll probably do next year; customer agreements and legal documents mean nothing to anyone but accountants and lawyers. Either charge the rate that is advertised at the beginning, the $119, or get out of the business. I shouldn't be charged for e-filing nor filing both returns together. Not everyone has the money to be paying seven different fees that ultimately cost around $250 more than advertised when the process starts. I only went through with it this time because I was out of time.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AMAZING! TURBO TAX MAKES SURE TO COVER EVERYTHING TO ENSURE YOU RECEIVE THE RETURN YOU DESERVE
Date published: 2023-04-16
Rated 1 out of 5 by from Charged me Fees I never had to pay with Turbo Tax it will be the last time I use this service SO many fees
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy. Lets me type in extra incomes . . .there is an easy of going back to correct things. . .I like how TurboTax links up with the bank once you insert the payer ID number.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was easy and free is good! Fast and easy. The questions were easy to understand and were meant to discover if more information was required of me.
Date published: 2023-04-16
Rated 5 out of 5 by from Very Powerful Software Very powerful software. Yields the best tax return
Date published: 2023-04-16
Rated 3 out of 5 by from Lots of bugs this year, not like in past years Lots of bugs this year, not like it was in past years
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is awesome It is easy to follow. I enjoyed preparing my tax return because turbo tax had been guiding me until the end. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by from The best thing about filing taxes! I've been using TurboTax for more than 20 years, and there is a reason I keep coming back. It just works. It makes this process as quick and painless as it can possibly be. Intuit has done an outstanding job of keeping up with evolving technology without overcomplicating the process.
Date published: 2023-04-16
Rated 4 out of 5 by from Difficult to Retrieve Account Although I have been using Turbo Tax for almost 10 years, it was impossible to pull up previous tax returns from their site. Not sure why they could compare the previous year with this one if the site did not have the forms. I found this very frustrating and time consuming to go look up an older form for filing purposes. I am not sure if it is because I have purchased the program from Amazon the last few years or what but I hope that Turbo Tax gets this straightened out. Such is life; glad that they are completed. Especially happy that the thunder storm with lightening that was happening did not take out my power. Lol!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2228