TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
Rustyebu from
Too many extra charges
I'm paying to file my taxes, not to include hidden fees; I was charged extra for filing both together and there is no filing fee if I do it myself, which I'll probably do next year; customer agreements and legal documents mean nothing to anyone but accountants and lawyers. Either charge the rate that is advertised at the beginning, the $119, or get out of the business. I shouldn't be charged for e-filing nor filing both returns together. Not everyone has the money to be paying seven different fees that ultimately cost around $250 more than advertised when the process starts. I only went through with it this time because I was out of time.
Date published: 2023-04-16
Rated 5 out of 5 by
CWBYSGIRL from
TURBO TAX IS AMAZING!
TURBO TAX MAKES SURE TO COVER EVERYTHING TO ENSURE YOU RECEIVE THE RETURN YOU DESERVE
Date published: 2023-04-16
Rated 1 out of 5 by
Oblea from
Charged me Fees
I never had to pay with Turbo Tax it will be the last time I use this service SO many fees
Date published: 2023-04-16
Rated 5 out of 5 by
Helenute from
Turbo Tax is easy.
Lets me type in extra incomes . . .there is an easy of going back to correct things. . .I like how TurboTax links up with the bank once you insert the payer ID number.
Date published: 2023-04-16
Rated 5 out of 5 by
ImuaRin from
Turbo Tax was easy and free is good!
Fast and easy. The questions were easy to understand and were meant to discover if more information was required of me.
Date published: 2023-04-16
Rated 5 out of 5 by
AhmadM from
Very Powerful Software
Very powerful software. Yields the best tax return
Date published: 2023-04-16
Rated 3 out of 5 by
mattuntubbudrtbhtfhcgfv from
Lots of bugs this year, not like in past years
Lots of bugs this year, not like it was in past years
Date published: 2023-04-16
Rated 5 out of 5 by
Sofilyn from
Turbo tax is awesome
It is easy to follow. I enjoyed preparing my tax return because turbo tax had been guiding me until the end. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by
Darkhill from
The best thing about filing taxes!
I've been using TurboTax for more than 20 years, and there is a reason I keep coming back. It just works. It makes this process as quick and painless as it can possibly be. Intuit has done an outstanding job of keeping up with evolving technology without overcomplicating the process.
Date published: 2023-04-16
Rated 4 out of 5 by
Very Tired Customer from
Difficult to Retrieve Account
Although I have been using Turbo Tax for almost 10 years, it was impossible to pull up previous tax returns from their site. Not sure why they could compare the previous year with this one if the site did not have the forms. I found this very frustrating and time consuming to go look up an older form for filing purposes. I am not sure if it is because I have purchased the program from Amazon the last few years or what but I hope that Turbo Tax gets this straightened out. Such is life; glad that they are completed. Especially happy that the thunder storm with lightening that was happening did not take out my power. Lol!
All TurboTax® Offerings Reviews - Page 2228
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Rustyebu from
Too many extra charges
I'm paying to file my taxes, not to include hidden fees; I was charged extra for filing both together and there is no filing fee if I do it myself, which I'll probably do next year; customer agreements and legal documents mean nothing to anyone but accountants and lawyers. Either charge the rate that is advertised at the beginning, the $119, or get out of the business. I shouldn't be charged for e-filing nor filing both returns together. Not everyone has the money to be paying seven different fees that ultimately cost around $250 more than advertised when the process starts. I only went through with it this time because I was out of time.
Date published: 2023-04-16
Rated 5 out of 5 by
CWBYSGIRL from
TURBO TAX IS AMAZING!
TURBO TAX MAKES SURE TO COVER EVERYTHING TO ENSURE YOU RECEIVE THE RETURN YOU DESERVE
Date published: 2023-04-16
Rated 1 out of 5 by
Oblea from
Charged me Fees
I never had to pay with Turbo Tax it will be the last time I use this service SO many fees
Date published: 2023-04-16
Rated 5 out of 5 by
Helenute from
Turbo Tax is easy.
Lets me type in extra incomes . . .there is an easy of going back to correct things. . .I like how TurboTax links up with the bank once you insert the payer ID number.
Date published: 2023-04-16
Rated 5 out of 5 by
ImuaRin from
Turbo Tax was easy and free is good!
Fast and easy. The questions were easy to understand and were meant to discover if more information was required of me.
Date published: 2023-04-16
Rated 5 out of 5 by
AhmadM from
Very Powerful Software
Very powerful software. Yields the best tax return
Date published: 2023-04-16
Rated 3 out of 5 by
mattuntubbudrtbhtfhcgfv from
Lots of bugs this year, not like in past years
Lots of bugs this year, not like it was in past years
Date published: 2023-04-16
Rated 5 out of 5 by
Sofilyn from
Turbo tax is awesome
It is easy to follow. I enjoyed preparing my tax return because turbo tax had been guiding me until the end. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by
Darkhill from
The best thing about filing taxes!
I've been using TurboTax for more than 20 years, and there is a reason I keep coming back. It just works. It makes this process as quick and painless as it can possibly be. Intuit has done an outstanding job of keeping up with evolving technology without overcomplicating the process.
Date published: 2023-04-16
Rated 4 out of 5 by
Very Tired Customer from
Difficult to Retrieve Account
Although I have been using Turbo Tax for almost 10 years, it was impossible to pull up previous tax returns from their site. Not sure why they could compare the previous year with this one if the site did not have the forms. I found this very frustrating and time consuming to go look up an older form for filing purposes. I am not sure if it is because I have purchased the program from Amazon the last few years or what but I hope that Turbo Tax gets this straightened out. Such is life; glad that they are completed. Especially happy that the thunder storm with lightening that was happening did not take out my power. Lol!
All TurboTax® Offerings Reviews - Page 2228
Date published: 2023-04-16