TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from I'm a bit disappointed First of all, I was strongly urged to get the Turbo Tax Deluxe and couldn't just use the free version like last year. My taxes aren't complicated at all. When I tried to get support and waited for the "phone call", it only rang once, then I had to call back, only to get an automated message. Once I was done and tried to file electronically, it was rejected twice. The reason had to do with something on the 2020 return which made no sense. I finally had to go out and back in again due to the stress and just print it out to mail instead of filing electronically. So, yes, I'm a bit disappointed this time.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax problems when you do a M1PR you never get the results if accept or rejected.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is always so easy to use. I dislike the fact that its always advertised as free state and I always pay to process my state refunds.
Date published: 2022-04-11
Rated 5 out of 5 by from Good Experience! I always use turbo tax, nothing is as easy! I recommend it to all my friends and family.
Date published: 2022-04-11
Rated 5 out of 5 by from turbotax is convenient it was an easy process to file a tax return this way
Date published: 2022-04-11
Rated 2 out of 5 by from Not the Best Experience Everything was great as normal until I came to the part where I had to pay the fee to Turbotax to efile the South Carolina return. The program would not allow me to proceed with the payment via any of my credit cards. I have used Turbotax for as long as I can remember and this was the worst experience I have ever had.
Date published: 2022-04-11
Rated 4 out of 5 by from Taxes for another year went well The time it took to get done took a little longer than we expected but overall the process was smooth.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Is amazing I love it.... I would recommend it to everyone.Thank you
Date published: 2022-04-11
Rated 4 out of 5 by from Did good Job Easy to use, not happy with the changes you made with Pricing.
Date published: 2022-04-11
Rated 5 out of 5 by from Always Great Easy to use, great support, even when I was audited and had to amend 3 tax years previous
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2225
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I'm a bit disappointed First of all, I was strongly urged to get the Turbo Tax Deluxe and couldn't just use the free version like last year. My taxes aren't complicated at all. When I tried to get support and waited for the "phone call", it only rang once, then I had to call back, only to get an automated message. Once I was done and tried to file electronically, it was rejected twice. The reason had to do with something on the 2020 return which made no sense. I finally had to go out and back in again due to the stress and just print it out to mail instead of filing electronically. So, yes, I'm a bit disappointed this time.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax problems when you do a M1PR you never get the results if accept or rejected.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is always so easy to use. I dislike the fact that its always advertised as free state and I always pay to process my state refunds.
Date published: 2022-04-11
Rated 5 out of 5 by from Good Experience! I always use turbo tax, nothing is as easy! I recommend it to all my friends and family.
Date published: 2022-04-11
Rated 5 out of 5 by from turbotax is convenient it was an easy process to file a tax return this way
Date published: 2022-04-11
Rated 2 out of 5 by from Not the Best Experience Everything was great as normal until I came to the part where I had to pay the fee to Turbotax to efile the South Carolina return. The program would not allow me to proceed with the payment via any of my credit cards. I have used Turbotax for as long as I can remember and this was the worst experience I have ever had.
Date published: 2022-04-11
Rated 4 out of 5 by from Taxes for another year went well The time it took to get done took a little longer than we expected but overall the process was smooth.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Is amazing I love it.... I would recommend it to everyone.Thank you
Date published: 2022-04-11
Rated 4 out of 5 by from Did good Job Easy to use, not happy with the changes you made with Pricing.
Date published: 2022-04-11
Rated 5 out of 5 by from Always Great Easy to use, great support, even when I was audited and had to amend 3 tax years previous
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2225