TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurbofortheMasses I appreciate the convenience of being able to start and stop at my leisure. T This allows me the time to organize my documents, prompt by TurboT. The tips and explanations help me to appreciate the information required to accurately fill out my return. The optional features of tax assistance is also an optional benefit.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Simplified My Life This is the second year I’ve used Turbo Tax and the first time taking advantage of speaking to a real agent. Aimee made this experience very simple for me. She explained everything very well and was very pleasant to work with. I feel confident with how my taxes were prepared and will use Turbo Tax again.
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome Turbo tax made filing my taxes fast and easy! Thank you
Date published: 2021-04-29
Rated 3 out of 5 by from Lots of trouble with Turbo Tax thisyear I have used turbo Tax for several years. Very good, however this year the program kept getting STUCK. it would not advance to next section. Lost all of the first enteries. had to reenter all again.. program still sticking.
Date published: 2021-04-29
Rated 3 out of 5 by from Helpful but with bugs I've used TurboTax for years. Most of the time, its use is helpful, straight forward and easy. At others, not so. This year as I add income, if a section indicates it needs to be reviewed but I do not, instead I select 'Proceed to next Income' a pop up window asks if I want to upgrade. When I select, "Continue with Deluxe", the spinning beach ball appears on my screen and the only alternative is to force quit TurboTax. It took me an hour to figure out i needed to address those sections needed to be reviewed and ONLY then the program wouldn't freeze.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Service Really helped out with the tricky information, recommend it to those that either they don't have the time to do it themselves or actually do, to go through it thoroughly with a representative.
Date published: 2021-04-29
Rated 5 out of 5 by from Love TurboTax I’ve been using this app for years now and I just love the peace of mind that comes with getting your taxes done and they 100% back you up. They always have a CPA to chat with just in case you’re unsure about anything.
Date published: 2021-04-29
Rated 5 out of 5 by from Awsome Product Everything went well including NOL deduction, however, you may want to look at the step by step questions for Home Equity Loans taken for reasons other to purchase or improve home after October 1987 that were later refinanced. I had to manually change the home improvement percentage.
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome followingEasy to use. Great instructions Easy to follow instructions and great ease in following.
Date published: 2021-04-29
Rated 1 out of 5 by from 12 years great, 13th year not so much In fact, Turbo Tax did OK until I was saving as a PDF file and this review page froze and PDF save went on and on forever. I had to restart the computer and hope everything was saved. This review page is also in a very inappropriate spot for program flow and forces your customers to fill out this review before filing. This was my daughter's "easy and straight forward" return so let's hope I don't have the same type of problem on my return or it's adios Turbo Tax after 13 years.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2218
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurbofortheMasses I appreciate the convenience of being able to start and stop at my leisure. T This allows me the time to organize my documents, prompt by TurboT. The tips and explanations help me to appreciate the information required to accurately fill out my return. The optional features of tax assistance is also an optional benefit.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Simplified My Life This is the second year I’ve used Turbo Tax and the first time taking advantage of speaking to a real agent. Aimee made this experience very simple for me. She explained everything very well and was very pleasant to work with. I feel confident with how my taxes were prepared and will use Turbo Tax again.
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome Turbo tax made filing my taxes fast and easy! Thank you
Date published: 2021-04-29
Rated 3 out of 5 by from Lots of trouble with Turbo Tax thisyear I have used turbo Tax for several years. Very good, however this year the program kept getting STUCK. it would not advance to next section. Lost all of the first enteries. had to reenter all again.. program still sticking.
Date published: 2021-04-29
Rated 3 out of 5 by from Helpful but with bugs I've used TurboTax for years. Most of the time, its use is helpful, straight forward and easy. At others, not so. This year as I add income, if a section indicates it needs to be reviewed but I do not, instead I select 'Proceed to next Income' a pop up window asks if I want to upgrade. When I select, "Continue with Deluxe", the spinning beach ball appears on my screen and the only alternative is to force quit TurboTax. It took me an hour to figure out i needed to address those sections needed to be reviewed and ONLY then the program wouldn't freeze.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Service Really helped out with the tricky information, recommend it to those that either they don't have the time to do it themselves or actually do, to go through it thoroughly with a representative.
Date published: 2021-04-29
Rated 5 out of 5 by from Love TurboTax I’ve been using this app for years now and I just love the peace of mind that comes with getting your taxes done and they 100% back you up. They always have a CPA to chat with just in case you’re unsure about anything.
Date published: 2021-04-29
Rated 5 out of 5 by from Awsome Product Everything went well including NOL deduction, however, you may want to look at the step by step questions for Home Equity Loans taken for reasons other to purchase or improve home after October 1987 that were later refinanced. I had to manually change the home improvement percentage.
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome followingEasy to use. Great instructions Easy to follow instructions and great ease in following.
Date published: 2021-04-29
Rated 1 out of 5 by from 12 years great, 13th year not so much In fact, Turbo Tax did OK until I was saving as a PDF file and this review page froze and PDF save went on and on forever. I had to restart the computer and hope everything was saved. This review page is also in a very inappropriate spot for program flow and forces your customers to fill out this review before filing. This was my daughter's "easy and straight forward" return so let's hope I don't have the same type of problem on my return or it's adios Turbo Tax after 13 years.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2218