TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always happy to use Turbotax I've used Turbotax since I started working and have been happy with it every year. It's easy to get questions answered, the layout is nice, and getting my refund deposited directly into my bank is my favorite part.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was really helpful, quick and easy! Very helpful in explanation of each topic. Easy to use and understood it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax It's always easy to use. Been using Turbo Tax for years.
Date published: 2023-04-16
Rated 1 out of 5 by from Horrible and expensive This app sucks. The help and explanation for many questions and subjects is terrible. The price went up when I could just have someone else do this instead of having such headache.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and useful This is my seventh year using Turbo Tax and I am very pleased with the service. What I liked most is how easy it is to use and I can do my taxes from the comfort of my home.
Date published: 2023-04-16
Rated 1 out of 5 by from The Help Menu for folks with K-1's is Horrible Online help at https://ttlc.intuit.com/community/business-taxes/discussion/sch-k-box-17-code-v-has-been-selected-but-no-section-199a-income-has-been-entered-on-statement-a-i/00/1161195/page/4 gives wrong info that would be wrong. Wording in the program is wrong at best should be consistent with IRS
Date published: 2023-04-16
Rated 2 out of 5 by from Mixed Feelings I very much enjoy using this service and don't mind paying a reasonable fee. I had early retirement withdrawals this year and was forced to upgrade to deluxe in order to complete the return...it wasn't that much extra information and the rest of my returns are incredibly minimal. So for the first time in several years I feel dissatisfied with turbotax, charging $80-90.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Always an easy process when filing taxes. Year after year
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is intuitive and convenient for users! Turbo Tax is a very intuitive tool for tax filers who are filing their taxes themselves for the first time. It has got a very nice wizard that guides the user all through the tax filing process. Resolutions to all practical problems for a tax filer have been thought through while designing the tool.
Date published: 2023-04-16
Rated 3 out of 5 by from turbo tax is getting more complicated to use had trouble doing my tax this year it seems turbo tax is getiing more complicated to use
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2217
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always happy to use Turbotax I've used Turbotax since I started working and have been happy with it every year. It's easy to get questions answered, the layout is nice, and getting my refund deposited directly into my bank is my favorite part.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was really helpful, quick and easy! Very helpful in explanation of each topic. Easy to use and understood it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax It's always easy to use. Been using Turbo Tax for years.
Date published: 2023-04-16
Rated 1 out of 5 by from Horrible and expensive This app sucks. The help and explanation for many questions and subjects is terrible. The price went up when I could just have someone else do this instead of having such headache.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and useful This is my seventh year using Turbo Tax and I am very pleased with the service. What I liked most is how easy it is to use and I can do my taxes from the comfort of my home.
Date published: 2023-04-16
Rated 1 out of 5 by from The Help Menu for folks with K-1's is Horrible Online help at https://ttlc.intuit.com/community/business-taxes/discussion/sch-k-box-17-code-v-has-been-selected-but-no-section-199a-income-has-been-entered-on-statement-a-i/00/1161195/page/4 gives wrong info that would be wrong. Wording in the program is wrong at best should be consistent with IRS
Date published: 2023-04-16
Rated 2 out of 5 by from Mixed Feelings I very much enjoy using this service and don't mind paying a reasonable fee. I had early retirement withdrawals this year and was forced to upgrade to deluxe in order to complete the return...it wasn't that much extra information and the rest of my returns are incredibly minimal. So for the first time in several years I feel dissatisfied with turbotax, charging $80-90.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Always an easy process when filing taxes. Year after year
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is intuitive and convenient for users! Turbo Tax is a very intuitive tool for tax filers who are filing their taxes themselves for the first time. It has got a very nice wizard that guides the user all through the tax filing process. Resolutions to all practical problems for a tax filer have been thought through while designing the tool.
Date published: 2023-04-16
Rated 3 out of 5 by from turbo tax is getting more complicated to use had trouble doing my tax this year it seems turbo tax is getiing more complicated to use
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2217