TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Cumbersome I had to say no to upgrading to make more than a dozen times...ask me a question once and then leave it. Many of the same questions need to be answered over and over. Let me see forms earlier and jump to the actual form or question. Before you start asking non-wage income questions, let us import everything first. Handling of Muni Money Market funds from multiple states has improved. Input from outside brokerages still makes TurboTax the best software.
Date published: 2021-05-04
Rated 5 out of 5 by from Dependable for The Whole Family For at least 15 years, it's been Turbo Tax. Me and my husband, grandma, and a roommate. All done easily and completely with TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from The title is fine. The process is easy and I have used it for years, I recommend Turbo Tax
Date published: 2021-05-04
Rated 5 out of 5 by from I Highly recommend Turbo Tax for small Business TurboTax makes it Super Easy to file your Small Business Taxes!
Date published: 2021-05-04
Rated 5 out of 5 by from Very Helpful Looking for support, very helpful and relieved stress of filing
Date published: 2021-05-04
Rated 5 out of 5 by from First time Tax filer Great service, seamlessly takes any expenses right out of your refund so no need to pay up front. Made a stressful situation as easy as possible.
Date published: 2021-05-04
Rated 4 out of 5 by from Need More Terms Explanation Hi There. You might heard this alot but I think we Need More Terms Explanation. Need more logic and circumstance telling. And the software may need to be updated frequently. I think you are doing a good work already, just two cents.
Date published: 2021-05-04
Rated 5 out of 5 by from Amazing! Turbo Tax makes doing taxes easy and fun! Ok maybe not fun, but easy :)
Date published: 2021-05-04
Rated 3 out of 5 by from Turbo Tax is a "B", "ItsDeductible" is a D User interface leaves much to be desired... would be nice if actual form were shown to the right and pending matters were listed so one doesn't try to jump ahead. The "ItsDeductible" has an absolutely horrible user interface... really wish someone would let me advise them.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax User Friendly and Great! Happy that using Turbo Tax on line was very user friendly.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2217
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Cumbersome I had to say no to upgrading to make more than a dozen times...ask me a question once and then leave it. Many of the same questions need to be answered over and over. Let me see forms earlier and jump to the actual form or question. Before you start asking non-wage income questions, let us import everything first. Handling of Muni Money Market funds from multiple states has improved. Input from outside brokerages still makes TurboTax the best software.
Date published: 2021-05-04
Rated 5 out of 5 by from Dependable for The Whole Family For at least 15 years, it's been Turbo Tax. Me and my husband, grandma, and a roommate. All done easily and completely with TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from The title is fine. The process is easy and I have used it for years, I recommend Turbo Tax
Date published: 2021-05-04
Rated 5 out of 5 by from I Highly recommend Turbo Tax for small Business TurboTax makes it Super Easy to file your Small Business Taxes!
Date published: 2021-05-04
Rated 5 out of 5 by from Very Helpful Looking for support, very helpful and relieved stress of filing
Date published: 2021-05-04
Rated 5 out of 5 by from First time Tax filer Great service, seamlessly takes any expenses right out of your refund so no need to pay up front. Made a stressful situation as easy as possible.
Date published: 2021-05-04
Rated 4 out of 5 by from Need More Terms Explanation Hi There. You might heard this alot but I think we Need More Terms Explanation. Need more logic and circumstance telling. And the software may need to be updated frequently. I think you are doing a good work already, just two cents.
Date published: 2021-05-04
Rated 5 out of 5 by from Amazing! Turbo Tax makes doing taxes easy and fun! Ok maybe not fun, but easy :)
Date published: 2021-05-04
Rated 3 out of 5 by from Turbo Tax is a "B", "ItsDeductible" is a D User interface leaves much to be desired... would be nice if actual form were shown to the right and pending matters were listed so one doesn't try to jump ahead. The "ItsDeductible" has an absolutely horrible user interface... really wish someone would let me advise them.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax User Friendly and Great! Happy that using Turbo Tax on line was very user friendly.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2217