TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from I spent more time entering Turbo Tax info You make doing federal and state taxes pretty easy. You make entering all the info you need hard. For example, I ended up having to log into the intuit site three times and every time I needed to do all the info - user name and password.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience, but what could I do? 1. very expensive and not worth it; 2. the product has many coding errors itself; when I ask the IT help, the IT help couldn't figure out and the only solution they provide is to delete the return and re-do it all; 3. When the IT help couldn't help out, they would only recommend customers to purchase the more expensive packages that has tax advice live help; however, it's the product itself has problem, not that customer has a tax question. Very disappointing overall; I know most of the tax software are build for disappointment and intuit has came a long way in developing turbo tax. However, it is charging way too much and offers way little.
Date published: 2023-04-17
Rated 5 out of 5 by from Dependable I have used TurboTax for many years. It is easy to use and when I need help I can chat or speak to someone directly. The guidance or help gets me back on track towards completing my return. The best part the service finds all the money I can get back and knowing that if an audit ever comes, they are right there with me. Also, I like that they have all of my taxes from prior years available to look back on.
Date published: 2023-04-17
Rated 5 out of 5 by from Continues to do what needs to be done Been using TurboTax for a number of years, and it continues to stay up to date and to make the "lead me step by step" smoother.
Date published: 2023-04-17
Rated 5 out of 5 by from Staring to get less appealing The software is easy to use. The tips are useful. The price is starting to get a little on the steep side, and the solicitations to upgrade can be a little distracting.
Date published: 2023-04-17
Rated 4 out of 5 by from I didn't like the opt-out shenanigans We didn't like the irksome opt-out shenanigans, the language used for the opt-out was neither simple or direct. We are convincedthat this was intentional and designed to confuse.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is so easy to use I had such ease understanding the options and information recommended
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax has great software but... I've been using it for a few years mostly because i don't know any other options that i'm comfortable with. But for some reason this year my refund wasn't "enough" to pay TT with. Which is not correct. But they do make it crazy easy when you're a repeat customer. It's fine.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is easy and thorough. The only negative was filling Schedule C. Everything else was great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was Great and Easy to Use I was able to upload most of my tax information to Turbo Tax, either by uploading files or signing in to my needed tax info sights. I was also able to upload my Quicken Book Information for my Small Business.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2215
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I spent more time entering Turbo Tax info You make doing federal and state taxes pretty easy. You make entering all the info you need hard. For example, I ended up having to log into the intuit site three times and every time I needed to do all the info - user name and password.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience, but what could I do? 1. very expensive and not worth it; 2. the product has many coding errors itself; when I ask the IT help, the IT help couldn't figure out and the only solution they provide is to delete the return and re-do it all; 3. When the IT help couldn't help out, they would only recommend customers to purchase the more expensive packages that has tax advice live help; however, it's the product itself has problem, not that customer has a tax question. Very disappointing overall; I know most of the tax software are build for disappointment and intuit has came a long way in developing turbo tax. However, it is charging way too much and offers way little.
Date published: 2023-04-17
Rated 5 out of 5 by from Dependable I have used TurboTax for many years. It is easy to use and when I need help I can chat or speak to someone directly. The guidance or help gets me back on track towards completing my return. The best part the service finds all the money I can get back and knowing that if an audit ever comes, they are right there with me. Also, I like that they have all of my taxes from prior years available to look back on.
Date published: 2023-04-17
Rated 5 out of 5 by from Continues to do what needs to be done Been using TurboTax for a number of years, and it continues to stay up to date and to make the "lead me step by step" smoother.
Date published: 2023-04-17
Rated 5 out of 5 by from Staring to get less appealing The software is easy to use. The tips are useful. The price is starting to get a little on the steep side, and the solicitations to upgrade can be a little distracting.
Date published: 2023-04-17
Rated 4 out of 5 by from I didn't like the opt-out shenanigans We didn't like the irksome opt-out shenanigans, the language used for the opt-out was neither simple or direct. We are convincedthat this was intentional and designed to confuse.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is so easy to use I had such ease understanding the options and information recommended
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax has great software but... I've been using it for a few years mostly because i don't know any other options that i'm comfortable with. But for some reason this year my refund wasn't "enough" to pay TT with. Which is not correct. But they do make it crazy easy when you're a repeat customer. It's fine.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is easy and thorough. The only negative was filling Schedule C. Everything else was great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was Great and Easy to Use I was able to upload most of my tax information to Turbo Tax, either by uploading files or signing in to my needed tax info sights. I was also able to upload my Quicken Book Information for my Small Business.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2215