TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from so easy this is the easiest method for filing my tax return
Date published: 2021-04-29
Rated 3 out of 5 by from Don-t ask TurboTax for technical support I submitted Fed, VA, & MI returns. Fed was rejected because duplicate 1099-R were submitted. The 1 states were rejected because of Fed rej. I was unable to follow TT instructions or contact TT, and re-did my returns from scratch. Filed Fed. Waiting for acceptance before I file states.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax saved me $30,000.00 Yes talked with two different. Folks. They were both fantastic
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax is great Turbotax takes you step by step Various ways to save your documents Easy to install
Date published: 2021-04-29
Rated 5 out of 5 by from TurbofortheMasses I appreciate the convenience of being able to start and stop at my leisure. T This allows me the time to organize my documents, prompt by TurboT. The tips and explanations help me to appreciate the information required to accurately fill out my return. The optional features of tax assistance is also an optional benefit.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Simplified My Life This is the second year I’ve used Turbo Tax and the first time taking advantage of speaking to a real agent. Aimee made this experience very simple for me. She explained everything very well and was very pleasant to work with. I feel confident with how my taxes were prepared and will use Turbo Tax again.
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome Turbo tax made filing my taxes fast and easy! Thank you
Date published: 2021-04-29
Rated 3 out of 5 by from Lots of trouble with Turbo Tax thisyear I have used turbo Tax for several years. Very good, however this year the program kept getting STUCK. it would not advance to next section. Lost all of the first enteries. had to reenter all again.. program still sticking.
Date published: 2021-04-29
Rated 3 out of 5 by from Helpful but with bugs I've used TurboTax for years. Most of the time, its use is helpful, straight forward and easy. At others, not so. This year as I add income, if a section indicates it needs to be reviewed but I do not, instead I select 'Proceed to next Income' a pop up window asks if I want to upgrade. When I select, "Continue with Deluxe", the spinning beach ball appears on my screen and the only alternative is to force quit TurboTax. It took me an hour to figure out i needed to address those sections needed to be reviewed and ONLY then the program wouldn't freeze.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Service Really helped out with the tricky information, recommend it to those that either they don't have the time to do it themselves or actually do, to go through it thoroughly with a representative.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2215
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from so easy this is the easiest method for filing my tax return
Date published: 2021-04-29
Rated 3 out of 5 by from Don-t ask TurboTax for technical support I submitted Fed, VA, & MI returns. Fed was rejected because duplicate 1099-R were submitted. The 1 states were rejected because of Fed rej. I was unable to follow TT instructions or contact TT, and re-did my returns from scratch. Filed Fed. Waiting for acceptance before I file states.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax saved me $30,000.00 Yes talked with two different. Folks. They were both fantastic
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax is great Turbotax takes you step by step Various ways to save your documents Easy to install
Date published: 2021-04-29
Rated 5 out of 5 by from TurbofortheMasses I appreciate the convenience of being able to start and stop at my leisure. T This allows me the time to organize my documents, prompt by TurboT. The tips and explanations help me to appreciate the information required to accurately fill out my return. The optional features of tax assistance is also an optional benefit.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Simplified My Life This is the second year I’ve used Turbo Tax and the first time taking advantage of speaking to a real agent. Aimee made this experience very simple for me. She explained everything very well and was very pleasant to work with. I feel confident with how my taxes were prepared and will use Turbo Tax again.
Date published: 2021-04-29
Rated 5 out of 5 by from Awesome Turbo tax made filing my taxes fast and easy! Thank you
Date published: 2021-04-29
Rated 3 out of 5 by from Lots of trouble with Turbo Tax thisyear I have used turbo Tax for several years. Very good, however this year the program kept getting STUCK. it would not advance to next section. Lost all of the first enteries. had to reenter all again.. program still sticking.
Date published: 2021-04-29
Rated 3 out of 5 by from Helpful but with bugs I've used TurboTax for years. Most of the time, its use is helpful, straight forward and easy. At others, not so. This year as I add income, if a section indicates it needs to be reviewed but I do not, instead I select 'Proceed to next Income' a pop up window asks if I want to upgrade. When I select, "Continue with Deluxe", the spinning beach ball appears on my screen and the only alternative is to force quit TurboTax. It took me an hour to figure out i needed to address those sections needed to be reviewed and ONLY then the program wouldn't freeze.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax Service Really helped out with the tricky information, recommend it to those that either they don't have the time to do it themselves or actually do, to go through it thoroughly with a representative.
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2215