TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Review section is terrible The worst part of Turbo Tax is the review section. There is not enough information given to help the user know what to do with each error that needs to be corrected.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT Love the simplicity of using Turbo Tax. Recommend to all.
Date published: 2023-04-16
Rated 1 out of 5 by from price is ridiculous Pointlessly expensive. Still have to enter almost all information even when you pay for premium when it used to import all but the most random of company's W2s with even the cheapest option (before they added free).
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes Made Easy Turbotax makes doing your taxes understandable and easy. I have a business along with working for another company as well as stock market transactions. The program allows me to either pick what I want to work on or go step by step for the biggest reduction in taxes. I have used this product for over 20 years.
Date published: 2023-04-16
Rated 4 out of 5 by from I was able to get it done. I think the price is much too high but I paid it. It sucks that I have to pay for electronic filing that should be free. I had to go back a couple times upon realizing something must have been missed. Need a way to jump to a section that passed. I am not sure what changed as I did not have this issue so much in past years using Turbo Tax.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes Tax Filing Process Easy Turbotax was very helpful and made the tax filing process easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Rocks I love Turbox Tax. I have been using them for several years and I have no complaints.
Date published: 2023-04-16
Rated 3 out of 5 by from turbotax is not as good as it once was I dont feel as confident as I did in the past with Turbotax. Although my taxes have gotten more complicated, I dont think Turbotax has grown with my situation. Not as intuitive as it once was and I caught a critical error was that could have cost me quite a bit.
Date published: 2023-04-16
Rated 5 out of 5 by from very nice lady supported me all the way to the end The software need to improve online! With old CD on my PC I was able to do the work offline with all bank and history in formation automatically updated from last year. But I was not able to do it with online version in my Mac book PC and login is very difficult too! And as a COSTCO member I was purchased CD every year before but not this! I rented my only house to generate income to get in covered CA for insurance qualification requirement. But SSA did not consider these 3 years as working years in my account which I have did my tax returns with turbortax and 2019 Turbotax had charged $700 for SSA but none of them was shown up in SSA my account statement.
Date published: 2023-04-16
Rated 1 out of 5 by from fork turbotax and your lobbying bull you're all just corrupt middlemen get a real job. if it wasn't for your lobbying and money in politics we could have a normal easy tax system like basically every other country
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2213
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Review section is terrible The worst part of Turbo Tax is the review section. There is not enough information given to help the user know what to do with each error that needs to be corrected.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT Love the simplicity of using Turbo Tax. Recommend to all.
Date published: 2023-04-16
Rated 1 out of 5 by from price is ridiculous Pointlessly expensive. Still have to enter almost all information even when you pay for premium when it used to import all but the most random of company's W2s with even the cheapest option (before they added free).
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes Made Easy Turbotax makes doing your taxes understandable and easy. I have a business along with working for another company as well as stock market transactions. The program allows me to either pick what I want to work on or go step by step for the biggest reduction in taxes. I have used this product for over 20 years.
Date published: 2023-04-16
Rated 4 out of 5 by from I was able to get it done. I think the price is much too high but I paid it. It sucks that I have to pay for electronic filing that should be free. I had to go back a couple times upon realizing something must have been missed. Need a way to jump to a section that passed. I am not sure what changed as I did not have this issue so much in past years using Turbo Tax.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes Tax Filing Process Easy Turbotax was very helpful and made the tax filing process easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Rocks I love Turbox Tax. I have been using them for several years and I have no complaints.
Date published: 2023-04-16
Rated 3 out of 5 by from turbotax is not as good as it once was I dont feel as confident as I did in the past with Turbotax. Although my taxes have gotten more complicated, I dont think Turbotax has grown with my situation. Not as intuitive as it once was and I caught a critical error was that could have cost me quite a bit.
Date published: 2023-04-16
Rated 5 out of 5 by from very nice lady supported me all the way to the end The software need to improve online! With old CD on my PC I was able to do the work offline with all bank and history in formation automatically updated from last year. But I was not able to do it with online version in my Mac book PC and login is very difficult too! And as a COSTCO member I was purchased CD every year before but not this! I rented my only house to generate income to get in covered CA for insurance qualification requirement. But SSA did not consider these 3 years as working years in my account which I have did my tax returns with turbortax and 2019 Turbotax had charged $700 for SSA but none of them was shown up in SSA my account statement.
Date published: 2023-04-16
Rated 1 out of 5 by from fork turbotax and your lobbying bull you're all just corrupt middlemen get a real job. if it wasn't for your lobbying and money in politics we could have a normal easy tax system like basically every other country
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2213