TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from TurboTax or Carmax? Couldn't tell the difference. I was unimpressed by TurboTax Live. I was threatened that my tax prepper would delete my return if I didn't file early. I was told Management and upper management were forcing my tax preparer to close my return if it wasn't filed today 4/8/2022. No reason was given as to why it needed to be filed before the 15th, or was there any alternative option. I guess somethings, including taxes are best handled by people who don't have to deal with upper management.
Date published: 2022-04-09
Rated 5 out of 5 by from Great service Easy, accurate, helpful. I have been using with no issues for 15 years.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax via Internet I suspect I prefer TurboTax to be arranged more like the actual tax form because I was not overly pleased with the 2021 internet version I was offered. I does not have the flexibility that I remember It is sometimes difficult to follow, some items hard to find, search time is extended. In past years I have be more satisfied.(prior to 2017-18). Nevertheless I and the two experts i spoke with got it done.
Date published: 2022-04-09
Rated 4 out of 5 by from TaXeS aRe FuN This was my second time filing through turbo tax and it was a pretty smooth experience, the convenience is appreciated as I didn't have to take time out of my work day to have an appointment with someone in person. Fingers crossed I did everything correct! XD
Date published: 2022-04-09
Rated 5 out of 5 by from Great Program The Experience with Turbo Tax made the preparation fairly easy.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is great Wanda was great she did a very good job I was very happy
Date published: 2022-04-09
Rated 5 out of 5 by from I will ALWAYS us TurboTax The best and easiest to use for in home tax preparation.
Date published: 2022-04-09
Rated 5 out of 5 by from BEST OF THEM ALL GREAT HELP ALONG THE WAY. THIS IS A GOOD TAX SYSTEM AND I HAVE USED ABOUT ALL OF THEM. PROBABLY COULD HAVE DONE MY TAXES ON EFILE BUT NOT A SIMPLE SYSTEM.
Date published: 2022-04-09
Rated 5 out of 5 by from Amazing! Everything was easy to navigate and helped me through all the things I had questions on.
Date published: 2022-04-09
Rated 1 out of 5 by from Wouldn't download from CD, support was awful Wouldn't download from CD, opened online, wouldn't pull info from 2020 TurboTax. Have used TurboTax since 2016 and all files were on my computer. Made me open another account, so now I have 2 apparently, but didn't tell me that until returns were filed. Support was horrid and NOT helpful.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2207
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax or Carmax? Couldn't tell the difference. I was unimpressed by TurboTax Live. I was threatened that my tax prepper would delete my return if I didn't file early. I was told Management and upper management were forcing my tax preparer to close my return if it wasn't filed today 4/8/2022. No reason was given as to why it needed to be filed before the 15th, or was there any alternative option. I guess somethings, including taxes are best handled by people who don't have to deal with upper management.
Date published: 2022-04-09
Rated 5 out of 5 by from Great service Easy, accurate, helpful. I have been using with no issues for 15 years.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax via Internet I suspect I prefer TurboTax to be arranged more like the actual tax form because I was not overly pleased with the 2021 internet version I was offered. I does not have the flexibility that I remember It is sometimes difficult to follow, some items hard to find, search time is extended. In past years I have be more satisfied.(prior to 2017-18). Nevertheless I and the two experts i spoke with got it done.
Date published: 2022-04-09
Rated 4 out of 5 by from TaXeS aRe FuN This was my second time filing through turbo tax and it was a pretty smooth experience, the convenience is appreciated as I didn't have to take time out of my work day to have an appointment with someone in person. Fingers crossed I did everything correct! XD
Date published: 2022-04-09
Rated 5 out of 5 by from Great Program The Experience with Turbo Tax made the preparation fairly easy.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is great Wanda was great she did a very good job I was very happy
Date published: 2022-04-09
Rated 5 out of 5 by from I will ALWAYS us TurboTax The best and easiest to use for in home tax preparation.
Date published: 2022-04-09
Rated 5 out of 5 by from BEST OF THEM ALL GREAT HELP ALONG THE WAY. THIS IS A GOOD TAX SYSTEM AND I HAVE USED ABOUT ALL OF THEM. PROBABLY COULD HAVE DONE MY TAXES ON EFILE BUT NOT A SIMPLE SYSTEM.
Date published: 2022-04-09
Rated 5 out of 5 by from Amazing! Everything was easy to navigate and helped me through all the things I had questions on.
Date published: 2022-04-09
Rated 1 out of 5 by from Wouldn't download from CD, support was awful Wouldn't download from CD, opened online, wouldn't pull info from 2020 TurboTax. Have used TurboTax since 2016 and all files were on my computer. Made me open another account, so now I have 2 apparently, but didn't tell me that until returns were filed. Support was horrid and NOT helpful.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2207