TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It works pretty well, but can be slow It can be sluggish at times and I hate going through the step-by-step, there are just too many irrelevant questions. But I am a corporate tax professional so I know my way around better than others. I'm typically just selecting the items I want to work with.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax Completed!! Complete and professional. Understanding and knowledgeable feedback.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to Use I used Turbo Tax the previous tax year, it was quick and easy to import the information needed for this year's return.
Date published: 2021-05-04
Rated 5 out of 5 by from Great service Turbo Tax was really simple to use and had great virtual support.
Date published: 2021-05-04
Rated 3 out of 5 by from After you're done then they charge you After you're done then they charge you. I kept clicking on free file and then on the end you can't go back and you either pay or have to quit and then start over again on Free File which really is free.
Date published: 2021-05-04
Rated 5 out of 5 by from Love TurboTax Great experience. Helps you complete your taxes by leading you through the process. It monitors your inputs and will request you review inconsistencies to ensure an accurate return. Follow their lead to complete and file your taxes with the least amount of effort.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy, Simple and Great Customer Service Spoke to a great Customer Service Agent, the system is so easy to navigate, love Turbotax.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Business Fan I've used Turbo Tax for over 15 years. The product remains a joy to use. Support is excellent. I will continue to use Turbo Tax in the future!
Date published: 2021-05-04
Rated 5 out of 5 by from Been using application for years The application has met my needs for 10+ years. Will continue to use.
Date published: 2021-05-04
Rated 2 out of 5 by from Cumbersome I had to say no to upgrading to make more than a dozen times...ask me a question once and then leave it. Many of the same questions need to be answered over and over. Let me see forms earlier and jump to the actual form or question. Before you start asking non-wage income questions, let us import everything first. Handling of Muni Money Market funds from multiple states has improved. Input from outside brokerages still makes TurboTax the best software.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It works pretty well, but can be slow It can be sluggish at times and I hate going through the step-by-step, there are just too many irrelevant questions. But I am a corporate tax professional so I know my way around better than others. I'm typically just selecting the items I want to work with.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax Completed!! Complete and professional. Understanding and knowledgeable feedback.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to Use I used Turbo Tax the previous tax year, it was quick and easy to import the information needed for this year's return.
Date published: 2021-05-04
Rated 5 out of 5 by from Great service Turbo Tax was really simple to use and had great virtual support.
Date published: 2021-05-04
Rated 3 out of 5 by from After you're done then they charge you After you're done then they charge you. I kept clicking on free file and then on the end you can't go back and you either pay or have to quit and then start over again on Free File which really is free.
Date published: 2021-05-04
Rated 5 out of 5 by from Love TurboTax Great experience. Helps you complete your taxes by leading you through the process. It monitors your inputs and will request you review inconsistencies to ensure an accurate return. Follow their lead to complete and file your taxes with the least amount of effort.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy, Simple and Great Customer Service Spoke to a great Customer Service Agent, the system is so easy to navigate, love Turbotax.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Business Fan I've used Turbo Tax for over 15 years. The product remains a joy to use. Support is excellent. I will continue to use Turbo Tax in the future!
Date published: 2021-05-04
Rated 5 out of 5 by from Been using application for years The application has met my needs for 10+ years. Will continue to use.
Date published: 2021-05-04
Rated 2 out of 5 by from Cumbersome I had to say no to upgrading to make more than a dozen times...ask me a question once and then leave it. Many of the same questions need to be answered over and over. Let me see forms earlier and jump to the actual form or question. Before you start asking non-wage income questions, let us import everything first. Handling of Muni Money Market funds from multiple states has improved. Input from outside brokerages still makes TurboTax the best software.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2206