TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Live Help is Great! Live Help persons have been 5-Star. Every person who I have dealt with has been knowledgeable, patient and helpful. It's given me confidence to keep doing my very complicated taxes! The reason I knock down TurboTax is three-fold - the advertisements for items I don't need or want (e.g. Max) are relentless; the price for even the smallest of a single need/upgrade is full cost (e.g., a Savings Credit Deduction) and after I was transferred to a Live Help person, twice, I was disconnected (by accident) and do not think they are allowed too call back - well over an hour of both Live Helper and myself lost.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax is awesome product is very user friendly and helpful. will use it next year
Date published: 2022-04-09
Rated 5 out of 5 by from I don't know what I'd do with out TurboTax I don't know how many years I've been using TurboTax but ... phew ... my life is easier because of it : )
Date published: 2022-04-09
Rated 5 out of 5 by from So easy easily to use...plus support after the fact! I will always use turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was easy I had no problem following the instructions. Everything went as expected.
Date published: 2022-04-09
Rated 5 out of 5 by from easy easy I iike my refund wouldn't have. got it without turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by from Easier but still not fun Unable to import brokerage statement, jump link did not work, unable to find wash sale form, not written for investment club partnership.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to understand Easy to understand, they walk you through all the questions and process.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Love this always.it i always easy and fast and i know it will always be done correctly
Date published: 2022-04-09
Rated 1 out of 5 by from Gone downhill...just garbage now. A garbage program riddled with errors and no support. Will be looking for alternate tax programs for coming years after being a long time customer.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2201
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Live Help is Great! Live Help persons have been 5-Star. Every person who I have dealt with has been knowledgeable, patient and helpful. It's given me confidence to keep doing my very complicated taxes! The reason I knock down TurboTax is three-fold - the advertisements for items I don't need or want (e.g. Max) are relentless; the price for even the smallest of a single need/upgrade is full cost (e.g., a Savings Credit Deduction) and after I was transferred to a Live Help person, twice, I was disconnected (by accident) and do not think they are allowed too call back - well over an hour of both Live Helper and myself lost.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax is awesome product is very user friendly and helpful. will use it next year
Date published: 2022-04-09
Rated 5 out of 5 by from I don't know what I'd do with out TurboTax I don't know how many years I've been using TurboTax but ... phew ... my life is easier because of it : )
Date published: 2022-04-09
Rated 5 out of 5 by from So easy easily to use...plus support after the fact! I will always use turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was easy I had no problem following the instructions. Everything went as expected.
Date published: 2022-04-09
Rated 5 out of 5 by from easy easy I iike my refund wouldn't have. got it without turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by from Easier but still not fun Unable to import brokerage statement, jump link did not work, unable to find wash sale form, not written for investment club partnership.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to understand Easy to understand, they walk you through all the questions and process.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Love this always.it i always easy and fast and i know it will always be done correctly
Date published: 2022-04-09
Rated 1 out of 5 by from Gone downhill...just garbage now. A garbage program riddled with errors and no support. Will be looking for alternate tax programs for coming years after being a long time customer.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2201